Fantastic service and great staff Went into the shop with measurements in feet (I’m old school) they did not fuss and converted it across and got me a great off cut to fit my bedroom can’t recommend... See more
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Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next. Happy customer. Will recommend. Jennifer stubbs
Company replied
Experience was okay, carpet is lovely quality. The man was here fitting for approx 6/7 hours (2 bedrooms and stairs) and unfortunately left marks on some of the walls. The wrong colour door bars were... See more
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Highly recommend. The salesman was very professional and extremely helpful in helping us choose our carpet. The carpet fitter, Naz was very polite, respectful and very friendly. He did his job extreme... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
5 Corporation Street, CV11 5AG, Nuneaton, United Kingdom
- 024 7632 0333
4.3
Excellent
112 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Extra helpful showroom staff
Bought and installed really quick. Showroom people were really helpful and not over salesy. They went to special effort to help me with my delivery slot which I was really grateful for. Thank you
November 27, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello Stef, thank you for taking the time to leave feedback.
We're so pleased to hear that you're happy with the service that you recieved from our Nuneaton store.
Thank you again for the recommendation. Take care.
Fantastic
From start to finish, nothing was too much trouble. The staff were informative and very friendly. The man who actually fitted my carpet was amazing. Would definitely recommend. Fast and efficient! I would give more stars if I could!
December 10, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Lynn, thank you for taking the time to share how our Nuneaton store did.
We're so pleased that the team could provide you with an amazing service from start to finish that was fast and efficient.
Thank you again for the recommendation. Have a great day.
Everyone was helpful and knowledgeable…
Everyone was helpful and knowledgeable about the products
Very patient and took time to explain options
November 17, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Julie, thank you for taking the time to leave feedback.
We're so pleased that you're happy with the service that you recieved from our Nuneaton store.
Thank you again for the recommendation. Take care.
Excellent service brilliant carpet…
Excellent service brilliant carpet fitter brilliant work thanks
November 7, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello Susanne, thank you for sharing how our Nuneaton store did.
We're so glad that you're pleased with the service that you recieved from the team in store and the fitter.
We hope to assist you again in the future. Have a great day.
United Carpets excellent
Well done Naz , he worked his socks off today xx lounge, bedroom and hallway it’s beautiful thank you.
Naz your customer service is amazing and I cannot thank you enough
December 9, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Mrs Phillips, thank you for taking the time to leave a review.
We're so pleased that our Nuneaton store could provide you with a 5 star service with amazing customer service.
Thank you for the recommendation. Take care.
Carpet was great looks lovley but the…
Carpet was great looks lovley but the fitters let them down they broke my radiator pipe which then leaked as I was not told when they did it the leak was not picked up until I did a check due to pressure in the boiler dropping it had to be the fitters as no one else had done any work in that room plus they were in bad moods due to the parking it was busy and they had to walk a little way
November 15, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Good afternoon Linda, thank you for taking the time to share how our Nuneaton store did.
Its a pleasure to hear that you are pleased with your new carpet and it looks great. Please do not hesitate to contact our Nuneaton store or our customer Service team at customerservice@unitedcarpets.co.uk regarding your radiator pipe and we can look into this further for you.
Kind Regards
The United Team
Reply from United Carpets & Beds - Nuneaton
Hi Elizabeth, thank you for taking the time to leave our Nuneaton store a review.
Its great to hear that you're happy with the service that you recieved.
Thank you again for the recommendation, take care.
Great price
Great price, great availability for fitting and very happy with the quality
October 16, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Judi, thank you for taking the time to share how our Nuneaton store did.
We're so pleased the team could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation, take care.
carpet and vinyl flooring
Great service from start to finish quality carpets /vinyl staff very knowledgable
Naz who fitted the carpet did a great professional job and has transformed the look of the house
Thanks will definitely be using you again
November 22, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hello Mr D Wilson thank you for sharing your experience with us.
We're so pleased that our Nuneaton store could meet your expectations and provide you with a great service from start to finish.
Thank you again for the recommendation, have a great day.
Naz was fantastic from united carpets
Naz fitted my vinyl flooring and he was incredibly professional and polite. Nothing was to much trouble. He was extremely skilled did a great job. Excellent service from united carpets. Thank you
November 17, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Fleur, thank you for the positive comments.
We're so glad our Nuneaton store could meet your expectations and provide you with such an excellent service.
Thank you again for the recommendation, take care.
High quality fully waterproof flooring
High quality fully waterproof flooring, Thomaz and Mark are a great team fully knowledgeable and really helpful.
Also fitted carpet stairs and landing,
Fitters did an excellent job highly recommend them all
October 23, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Kev, thank you for your kind feedback.
Its a pleasure to hear that our Nuneaton store & independent fitters could provide you with a 5 star service that met your expectations.
We hope to assist you again in the future, have a brilliant day.
Had our whole house carpeted and vinyl…
Had our whole house carpeted and vinyl from Nuneaton Branch of United Carpets.
From coming out to measure and then choosing carpet and vinyl Thomas was extremely helpful and patient .
The fitter Naz was excellent and a perfect finish to our home
November 5, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi, thank you for taking the time to leave our Nuneaton store a review.
We're so pleased the team could meet your expectations and provide you with a 5 star service.
We hope that you love the finished results and have a fantastic day.
Awful carpet fitting
The carpets great. The fitting is awful. Paint scraped of a freshly painted skirting board, a freshly painted wardrobe had a chunk knocked off as it was hit when the fitter hit it eith one if the doors he removed and told me he should be charging me extra for doing it, refused to fit the carpet upto the one in the boiler cupboard and just laid it over the top and has glued the carpet to the brand new underlay so I'll have to buy new underlay again when the carpets replaced and the fitting in some parts is awful. The solution send the same fitter back. No thanks here's your review, I'll email your head office and never use you again.
October 1, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Good afternoon Carolyn, thank you for your feedback.
We are disappointed to hear you experienced this service from the independent fitter. This is not the service we strive to provide.
Our Customer service team are currently in the process of dealing with your complaint. The store will be in contact in due course to discuss the next steps to rectify any issues.
Please don't hesitate to contact the customer service team if you require any further assistance.
Kind Regards
The Untied Team
great carpet and service …
The carpet we chose was at the right price and the staff were very helpful. The fitter Naz was excellent and had a great attention to detail
September 9, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Malcolm, thank you for taking the time to leave feedback.
We're so pleased our Nuneaton store make your experience with us a positive one.
We hope to assist you again in the future, take care.
Absolutely shocking
Absolutely shocking, un professional left for two weeks with out sorting problems
August 21, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Good afternoon Bernie, thank you for taking the time to leave feedback.
We're sorry to hear that the service you recieved from our Nuneaton store did not meet your expectations.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details so we can escalate your complaint further.
Kind Regards
The United Team
Happy with carpets, just be careful with sales people.
Ordering was pretty straight forward. We had stairs, landing & hallway carpeted and a vinyl floor fitted. We were told by the sales guy to screw down plywood over the floor boards so it was flat to fit the vynil.
The carpet fitter arrived and said he can’t put the flooring down over the screws , they would have to be taken out and stapled and charged an extra £15 on top of what we’d already paid. Called United Carpets and conveniently the sales guy ‘was out at the moment but will call back’! Never called. I called UC customer service who said they would call the branch to get him to call us, again didn’t happen.
We weren’t bothered about trying to get a refund, but wanted to talk to him about the incorrect info he had given us.
The fitter was polite & friendly and just got on with the job.
Just your sales person let you down UC!
August 22, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Penny, thank you for taking the time to share how our Nuneaton store did.
We're so glad you're pleased with your new stairs and landing and vinyl flooring.
We hope to get the opportunity to assist you again in the future, take care.
Reply from United Carpets & Beds - Nuneaton
Hi Bishakha, thank you for taking the time to leave our Nuneaton store feedback.
We're so pleased that they could meet your expectations and provide you with a great service.
we hope to assist you again in the future, take care.
Great service quality carpet…
Great service quality carpet professionally fitted
September 2, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Lindsey, thank you for your kind feedback.
Its great to hear that you're pleased with the service you recieved from our Nuneaton store.
We hope to assist you with any projects in the future, take care.
Lovely carpet
Lovely carpet great fitting but was not happy with amount of waste carpet that was left over that had to pay for. Could have measured it better
June 18, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi, thank you for taking the time to leave feedback.
We hope that you love your new carpet, and hopefully we will assist you again in the future, take care.
Nice choice of flooring
Nice choice of flooring. Free measuring & decent pricing and good fitting service .
Definitely recommend.
June 4, 2025
Unprompted review
Reply from United Carpets & Beds - Nuneaton
Hi Deb, thank you for sharing how our Nuneaton store did.
Its great to hear that the team could meet your expectations and provide you with a 5 star service.
Thanks again for the recommendation, we hope you love your new flooring!
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