United Carpets & Beds - Rochdale Reviews 

93
TrustScore 4.5 out of 5

4.7

6 Union Street, OL16 1DH Rochdale, GB


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Rated 5 out of 5 stars

Very helpful staff in the Rochdale store, talked us through the options & what weight of carpet etc would be good for the bedroom. Easy booking of a delivery/fitting slot. The fitting was wonder... See more

Company replied

Rated 3 out of 5 stars

I had a hip replacement did not realise my old mattress would not be taken back. I did try to alter this on my account but not successful, I rang elk mill store spoke to a lovely lady who understood,... See more

Company replied

Rated 5 out of 5 stars

Plenty of choice in the store and no hard selling. Delivery was super fast and the carpet fitters were excellent. No fuss, no mess a professional job completed within an hour. They even helped move f... See more

Company replied

Rated 5 out of 5 stars

Speedy service throughout. Very pleasant staff in the Rochdale store. The carpet fitters were cheery & got the carpets laid in double quick time. Refreshing to know that some companies can do what the... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 6 Union Street, OL16 1DH, Rochdale, United Kingdom

  • 01706 715588

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

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4.7

All reviews

(93)

1,932 reviews in the last 12 months

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Rated 5 out of 5 stars

A great experience all round, recommended

Plenty of choice in the store and no hard selling. Delivery was super fast and the carpet fitters were excellent. No fuss, no mess a professional job completed within an hour. They even helped move furniture back in place, much appreciated.

September 25, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hello Katrina, thank you for taking the time to leave feedback.

We're so pleased our Rochdale store could meet your expectations and provide you with a great service.

Thank you again for the recommendation, have a wonderful day.

Rated 3 out of 5 stars

Turn up when you book a date

Not taking the rubbish away as you pay enough for the carpet AND NOT BRINGING ENOUGH CARPET GRIPERS TO FINISH THE JOB

November 26, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Good afternoon Steve, thank you for taking the time to leave a review.

The removal of rubbish is not a service that we offer, you should of been made aware of this at point of purchase, if this wasnt explained to you we apologise for the inconvenience that this caused. If you need any further assistance please don't hesitate to contact our Rochdale store and they will be able to help you with any issues.

Kind Regards
The United Team

Rated 5 out of 5 stars

Shop experience

Not had delivery or fitting yet but Janis and Reece have been very helpful and the purchase process was very smooth.

November 8, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Dee, thank you for taking the time to leave a review.

Its great to hear how our Rochdale store could make your experience with us a positve one.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

Excellent service

Set of three fitters came as requested due to furniture needed moving and they couldn't have been more helpful and carpet looks stunning.
Have recommended these to a few different people.
10/10 from start to finish.

October 24, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Joanne, thank you for taking the time to leave feedback.

Its great to hear that our Rochdale store and independent fitters could provide you with an excellent service that met your expectations.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

Extremely comfortable bed

Extremely comfortable bed. The two lads had it put together in no time at all. Took all the packages and old bed away. In about 5 minutes, very pleased

October 17, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Stephen, thank you for your kind feedback.

Its a pleasure to hear that our Rochdale store and Beds delivery team could make your experience with us a positive one.

We hope that you love your new bed and we hope to see you again in the future.

Rated 5 out of 5 stars

Great service

Great service, great carpets. The team worked hard to ensure our house was carpeted within the timeline we wanted & the fitters worked late on a Friday to get it done. Thanks guys!

October 17, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Rachel, thank you for sharing how our Rochdale store did.

We're so glad the team could provide you with a great service and go that extra mile to ensure your carpets were fitted within your timeframe.

Thank you again for the recommendation, take care.

Rated 4 out of 5 stars

Perfect price and I install

October 3, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Anthony, thank you for taking the time to leave feedback.

We're so pleased our Rochdale store could make your experience with us a positive one.

Thanks again for the recommendation, take care.

Rated 5 out of 5 stars

Good company to deal with at very…

Good company to deal with at very competitive prices - fitted without problem 👍

September 19, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Mr Jefferey, thank you for sharing how our Rochdale store did.

Its great to hear that the team could make your experience with us a positive one with no issues.

We hope to get the opportunity to assist you again in the future, take care.

Rated 5 out of 5 stars

Good Communication and Delivery..


I was kept up to date and my beds were delivered on time despite the shocking weekend weather...
The delivery men were friendly and very efficient..
Set up the beds and cleared the packaging
away...

October 4, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Mary, thank you for taking the time to leave a review.

We're so pleased our Rochdale store and beds delivery team could provide you with a positive service with good communication.

We hope that you love your new bed, have a fantastic day.

Rated 5 out of 5 stars

Staff were helpful and friendly

Staff were helpful and friendly

September 7, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Hilary, thank you so much for taking the time to leave a review.

We're so pleased our Rochdale store could provide you with a 5 star service.

We hope to assist you again in the future, take care.

Rated 5 out of 5 stars

A very reliable service.

A very reliable service.
The delivery drivers were helpful
And placed everything where I
wanted it.

September 12, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi, thank you for taking the time to leave a review.

Its great to hear that our Rochdale store could meet your expectations and provide you with a 5 star service.

Thanks again for the recommendation, take care.

Rated 5 out of 5 stars

Excellent customer service at Rochdale Branch 🙌

Excellent customer service from start to finish - highly recommended this place!

Spoke to various staff members over couple of days, when (indecisive🙈) teen was choosing new mattress - all warm welcoming and knowledgeable

No hard sell tactics or feeling of being rushed at all, great way to run a buisness- would definitely go here again and recommended to others

Great local buisness- beat the large big named companies hands down on price, quality and delivery options

⭐️⭐️⭐️⭐️⭐️

August 28, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi, thank you for taking the time to leave such kind feedback.

We're so pleased our Rochdale store could provide you with an excellent service from start to finish.

Thank you again for the recommendation, have a wonderful day.

Rated 5 out of 5 stars

Quality at reasonable price

Very helpful, professional and the blue light discount was great !
Carpet fitted also did a fab job

July 25, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Theresa, thank you for the 5 star review.

We're so pleased our Rochdale team could meet your expectations and provide you with an excellent service.

We hope to assist you again in the future, have a wonderful day.

Rated 5 out of 5 stars

Fantastic service both in store and…

Fantastic service both in store and during fitting 5/5

August 20, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Ryan, thank you for the positive review.

We're so pleased our Rochdale store could provide you with a fantastic service that met your expectations.

Kind Regards
The United Team

Rated 5 out of 5 stars

Very nice I like 👍 your customer service

Very nice I like 👍 your customer service

September 3, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi, thank you for leaving our Rochdale store a review.

We're so pleased they could make your experience with us a positive one.

We hope to assist you with any projects you may have in the future, take care.

Rated 5 out of 5 stars

Very professional

Very professional, keep informed, good fitting service

August 25, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Marc, thank you for leaving feedback.

We're so pleased our Rochdale store could meet your expectations and provide you with a 5 star service.

Thanks again for the recommendation, take care.

Rated 5 out of 5 stars

I always buy my carpets and flooring…

I always buy my carpets and flooring from United Carpets and Beds, Rochdale. Friendly, professional service, good prices and reliable delivery.

July 17, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Vicki, thank you for taking the time to leave a review.

We're so glad you enjoyed your visit to our Rochdale store.

We appreciate your feedback & hope to assist you again soon.

Rated 5 out of 5 stars

From ordering my carpets and fitting…

From ordering my carpets and fitting them 1st class I will be ordering my bedroom carpet soon kind regards

July 3, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Leslie, thank you for taking the time to leave us a review!

We're so glad our Rochdale store and independent fitter could provide you with a first class service that met your expectations.

We hope to assist you again in the future, take care!

Rated 5 out of 5 stars

We're pleased with our purchase

We're pleased with our purchase, we've always used United carpets for at least the last 30-35 years in this, & our previous house, at our current address they've done our lounge 2 or 3 times now, three bedrooms, they've done our stairs & landing, and every time we always get a decent priced carpet with advice as to what type of carpet to have for the area we're having done, & the fitters are always prompt, swift & thorough, I will undoubtedly continue to use United Carpets.

May 6, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Darren, thank you for taking the time to leave us such a kind review!

We're so pleased that our Rochdale store could meet your expectations and provide you with a 5 star service.

We hope that you love your new carpet, and we look forward to assisting you again in the future, take care!

Rated 5 out of 5 stars

United top of the league 👌

Great job from consultation in shop to final installation 👏

April 25, 2025
Unprompted review
United Carpets & Beds - Rochdale logo

Reply from United Carpets & Beds - Rochdale

Hi Michael, thank you for taking the time to share how our Rochdale store did!

We're so pleased that they could meet your expectations and provide you with a 5 star service.

We hope to assist you again in the future, have a fantastic day!

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