I walked into United carpets and beds, with absolutely no idea of type or colour of carpet to choose .After discussions with the young man (apologies I forgot his name) he allowed me to peruse without... See more
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See what reviewers are saying
Absolutely brilliant shop, customer service really good and very helpful. Extremely knowledgeable our new bed is so comfortable thank you ☺️
Company replied
I had a hip replacement did not realise my old mattress would not be taken back. I did try to alter this on my account but not successful, I rang elk mill store spoke to a lovely lady who understood,... See more
Company replied
Very helpful staff in the Rochdale store, talked us through the options & what weight of carpet etc would be good for the bedroom. Easy booking of a delivery/fitting slot. The fitting was wonder... See more
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Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
6 Union Street, OL16 1DH, Rochdale, United Kingdom
- 01706 715588
4.7
Excellent
97 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Fantastic service
We have just received fantastic service from Janis at the Rochdale store.
There was no pressure from her but she was on hand when we needed help.
She gave us a price, but then we changed our mind and it was no issue for her starting all over again.
Her expert advice really helped us.
A really lovely lady.
January 10, 2026
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Andrea, thank you for taking the time to share how our Rochdale store did.
Its a pleasure to hear that the team could help you find the right product for you and your home without any pressure.
Thank you again for the recommendation. Take care.
Rhys was a lifesaver today and went…
Rhys was a lifesaver today and went above and beyond for me. I had been let down by another carpet company and only had a week to order and get fitted and Rhys has made that possible at a reasonable price. Thank you I would 100% recommend united carpets and beds Rochdale
January 8, 2026
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hello Donna, thank you for taking the time to leave such kind feedback.
Its a pleasure to hear that our Rochdale store could go above and beyond to ensure your expectations were met by us after being let down by another company.
We hope to assist you again in the future. Have a wonderful day.
Good product knowledge in store
Good product knowledge in store.
Disappointed that took day off work for vinyl fitting to then be called that morning as fitter was ill so had to rearrange
December 20, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Good afternoon Mrs Nash, thank you for taking the time to leave feedback.
Thank you for your feedback and for your kind comments about our product knowledge in store. I’m very sorry for the inconvenience caused by the vinyl fitting needing to be rearranged at short notice. We understand how frustrating it is to take time off work only to have plans change, and we sincerely apologise for the disruption this caused.
Please don't hesitate to contact customerservice@unitedcarpets.co.uk if you need any further assistance. We thank you for your patience and understanding.
Kind Regards
The United Team
Janis was very helpful and spent the…
Janis was very helpful and spent the time working out different quotes for us. Very good prices and would highly recommend
December 23, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Cerys, thank you for taking the time to leave a review.
Its great to hear that our Rochdale store could make your experience with us a positive one with good prices and helpful staff.
We hope to assist you again in the future. Have a wonderful day.
A great experience all round, recommended
Plenty of choice in the store and no hard selling. Delivery was super fast and the carpet fitters were excellent. No fuss, no mess a professional job completed within an hour. They even helped move furniture back in place, much appreciated.
September 25, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hello Katrina, thank you for taking the time to leave feedback.
We're so pleased our Rochdale store could meet your expectations and provide you with a great service.
Thank you again for the recommendation, have a wonderful day.
Turn up when you book a date
Not taking the rubbish away as you pay enough for the carpet AND NOT BRINGING ENOUGH CARPET GRIPERS TO FINISH THE JOB
November 26, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Good afternoon Steve, thank you for taking the time to leave a review.
The removal of rubbish is not a service that we offer, you should of been made aware of this at point of purchase, if this wasnt explained to you we apologise for the inconvenience that this caused. If you need any further assistance please don't hesitate to contact our Rochdale store and they will be able to help you with any issues.
Kind Regards
The United Team
Shop experience
Not had delivery or fitting yet but Janis and Reece have been very helpful and the purchase process was very smooth.
November 8, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Dee, thank you for taking the time to leave a review.
Its great to hear how our Rochdale store could make your experience with us a positve one.
Thank you again for the recommendation, take care.
Excellent service
Set of three fitters came as requested due to furniture needed moving and they couldn't have been more helpful and carpet looks stunning.
Have recommended these to a few different people.
10/10 from start to finish.
October 24, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Joanne, thank you for taking the time to leave feedback.
Its great to hear that our Rochdale store and independent fitters could provide you with an excellent service that met your expectations.
Thank you again for the recommendation, take care.
Extremely comfortable bed
Extremely comfortable bed. The two lads had it put together in no time at all. Took all the packages and old bed away. In about 5 minutes, very pleased
October 17, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Stephen, thank you for your kind feedback.
Its a pleasure to hear that our Rochdale store and Beds delivery team could make your experience with us a positive one.
We hope that you love your new bed and we hope to see you again in the future.
Great service
Great service, great carpets. The team worked hard to ensure our house was carpeted within the timeline we wanted & the fitters worked late on a Friday to get it done. Thanks guys!
October 17, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Rachel, thank you for sharing how our Rochdale store did.
We're so glad the team could provide you with a great service and go that extra mile to ensure your carpets were fitted within your timeframe.
Thank you again for the recommendation, take care.
Perfect price and I install
October 3, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Anthony, thank you for taking the time to leave feedback.
We're so pleased our Rochdale store could make your experience with us a positive one.
Thanks again for the recommendation, take care.
Good company to deal with at very…
Good company to deal with at very competitive prices - fitted without problem 👍
September 19, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Mr Jefferey, thank you for sharing how our Rochdale store did.
Its great to hear that the team could make your experience with us a positive one with no issues.
We hope to get the opportunity to assist you again in the future, take care.
Good Communication and Delivery..
I was kept up to date and my beds were delivered on time despite the shocking weekend weather...
The delivery men were friendly and very efficient..
Set up the beds and cleared the packaging
away...
October 4, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Mary, thank you for taking the time to leave a review.
We're so pleased our Rochdale store and beds delivery team could provide you with a positive service with good communication.
We hope that you love your new bed, have a fantastic day.
Reply from United Carpets & Beds - Rochdale
Hi Hilary, thank you so much for taking the time to leave a review.
We're so pleased our Rochdale store could provide you with a 5 star service.
We hope to assist you again in the future, take care.
A very reliable service.
A very reliable service.
The delivery drivers were helpful
And placed everything where I
wanted it.
September 12, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi, thank you for taking the time to leave a review.
Its great to hear that our Rochdale store could meet your expectations and provide you with a 5 star service.
Thanks again for the recommendation, take care.
Excellent customer service at Rochdale Branch 🙌
Excellent customer service from start to finish - highly recommended this place!
Spoke to various staff members over couple of days, when (indecisive🙈) teen was choosing new mattress - all warm welcoming and knowledgeable
No hard sell tactics or feeling of being rushed at all, great way to run a buisness- would definitely go here again and recommended to others
Great local buisness- beat the large big named companies hands down on price, quality and delivery options
⭐️⭐️⭐️⭐️⭐️
August 28, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi, thank you for taking the time to leave such kind feedback.
We're so pleased our Rochdale store could provide you with an excellent service from start to finish.
Thank you again for the recommendation, have a wonderful day.
Quality at reasonable price
Very helpful, professional and the blue light discount was great !
Carpet fitted also did a fab job
July 25, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Theresa, thank you for the 5 star review.
We're so pleased our Rochdale team could meet your expectations and provide you with an excellent service.
We hope to assist you again in the future, have a wonderful day.
Fantastic service both in store and…
Fantastic service both in store and during fitting 5/5
August 20, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Ryan, thank you for the positive review.
We're so pleased our Rochdale store could provide you with a fantastic service that met your expectations.
Kind Regards
The United Team
Very nice I like 👍 your customer service
Very nice I like 👍 your customer service
September 3, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi, thank you for leaving our Rochdale store a review.
We're so pleased they could make your experience with us a positive one.
We hope to assist you with any projects you may have in the future, take care.
Very professional
Very professional, keep informed, good fitting service
August 25, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Marc, thank you for leaving feedback.
We're so pleased our Rochdale store could meet your expectations and provide you with a 5 star service.
Thanks again for the recommendation, take care.
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