I walked into United carpets and beds, with absolutely no idea of type or colour of carpet to choose .After discussions with the young man (apologies I forgot his name) he allowed me to peruse without... See more
Company replied
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See what reviewers are saying
Absolutely brilliant shop, customer service really good and very helpful. Extremely knowledgeable our new bed is so comfortable thank you ☺️
Company replied
I had a hip replacement did not realise my old mattress would not be taken back. I did try to alter this on my account but not successful, I rang elk mill store spoke to a lovely lady who understood,... See more
Company replied
Very helpful staff in the Rochdale store, talked us through the options & what weight of carpet etc would be good for the bedroom. Easy booking of a delivery/fitting slot. The fitting was wonder... See more
Company replied
Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
6 Union Street, OL16 1DH, Rochdale, United Kingdom
- 01706 715588
4.7
Excellent
97 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always buy my carpets and flooring…
I always buy my carpets and flooring from United Carpets and Beds, Rochdale. Friendly, professional service, good prices and reliable delivery.
July 17, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Vicki, thank you for taking the time to leave a review.
We're so glad you enjoyed your visit to our Rochdale store.
We appreciate your feedback & hope to assist you again soon.
From ordering my carpets and fitting…
From ordering my carpets and fitting them 1st class I will be ordering my bedroom carpet soon kind regards
July 3, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Leslie, thank you for taking the time to leave us a review!
We're so glad our Rochdale store and independent fitter could provide you with a first class service that met your expectations.
We hope to assist you again in the future, take care!
We're pleased with our purchase
We're pleased with our purchase, we've always used United carpets for at least the last 30-35 years in this, & our previous house, at our current address they've done our lounge 2 or 3 times now, three bedrooms, they've done our stairs & landing, and every time we always get a decent priced carpet with advice as to what type of carpet to have for the area we're having done, & the fitters are always prompt, swift & thorough, I will undoubtedly continue to use United Carpets.
May 6, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Darren, thank you for taking the time to leave us such a kind review!
We're so pleased that our Rochdale store could meet your expectations and provide you with a 5 star service.
We hope that you love your new carpet, and we look forward to assisting you again in the future, take care!
United top of the league 👌
Great job from consultation in shop to final installation 👏
April 25, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Michael, thank you for taking the time to share how our Rochdale store did!
We're so pleased that they could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future, have a fantastic day!
We have used united carpets at Rochdale…
We have used united carpets at Rochdale for about 4 times, the salesmanship is excellent not pushy & very knowledgeable, the carpet fitter is excellent and professional and we are so impressed with his work highly recommended
May 6, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hello Kathryn, thank you for taking the time to leave us such kind feedback!
We're so pleased to hear that our Rochdale store was able to provide you with an excellent service that met your expectations.
Thanks again for the recommendation. We look forward to your next visit with us, take care!
Finding a carpet
I had a stress free, helpful experience today with Rhys.
He listened to what I needed and helped me find the right carpet for the room and budget.
No hard, pushy, sale just good customer service.
Really happy with pricing (which was clear) and booking a suitable date to be fitted. Highly recommend
April 8, 2025
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi, thank you for taking the time to leave us a review!
Its so great to hear that our Rochdale store provided you with a stress free helpful experience, helping you find the right carpet for you and your home.
Thanks again for the recommendation, we hope to see you again in the future!
Reply from United Carpets & Beds - Rochdale
Hi Sam, thank you for taking the time to leave us feedback!
We're so glad that our Rochdale store could provide you with such a great service with great prices.
We hope to assist you again in the future, take care!
Purchased and fitted within a week and…
Purchased and fitted within a week and before Christmas, great service
December 16, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Martin, thank you for taking the time to share with us how our Rochdale store did! Its great to hear they could provide you with a quick and efficient service. We hope to get the opportunity to assist you again in the future!
Recently bought a new carpet from them
Recently bought a new carpet from them. Good quality and very happy.
More recently bought a new mattress. Again happy, although the store said delivery within the week, but when customer services rang, it was a two week delivery
December 21, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Jacci, thank you for taking the time to leave us a review! We're so glad our Rochdale store could meet your expectations and provide you with such a positive experience, We hope you have a fantastic afternoon, and hopefully we will see you again in the future.
Good service
Lovely company,will be getting other carpets from here in the future. Carpet fitter was great measured my stairs for me as those are getting re-carpeted soon.
December 19, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi, thank you for leaving us a 5 star review! We're so glad our Rochdale store could meet your expectations and provide you with a positive experience. We look forward to seeing you again in the future, take care!
Ian was very helpful and knowledgeable.
December 2, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Susan, thank you so much for taking the time to leave us such a kind review! We're so glad our Rochdale store could meet your expectations.
Good range of options
lots of choices, great deals and very friendly approachable
staff
November 18, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hello Jade, thank you for sharing your experience with us! We're so glad to hear that you was satisfied with the range of choice in our Rochdale store. Thanks again for the recommendation!
Nothing to much trouble. orthweinto the shop they were really…
Went into the shop they were really good ordered the carpet, the fitter turned up with the carpet, he was very nice he fitted the carpet nothing was to much trouble l would definitely recommend United carpets they are very good and very reasonable prices.
December 9, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Enid, thank you for sharing with us how our Rochdale store did! Its so good to know that they could exceed your expectations. We hope you love your new carpet!
Ordered beds online.
Ordered beds online.
Built 1st bed and was very disappointed in the build quality. Sides of the bed are chip board and flimsy, had to keep this one as it was opened.
Didn't bother with 2nd bed, sent it back.
This is probably why they are not displayed in store.
Just to clarify, it's not a problem with the store, but an issue with the products that can only be ordered online and not on display in store.
Store dealt with order satisfactorily.
November 14, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Good afternoon Jason, thank you for taking the time to leave us feedback. we regret to hear that you had a negative experience with our Rochdale store, but would appreciate the chance to turn your experience around. If you're willing to contact us please email customerservice@unitedcarpets.net so we can try and work towards a resolution for you.
Kind Regards
The United Team
Great staff and service
October 22, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Marie, thank you so much for leaving us such a kind review! Its a pleasure to hear you recieved such a excellent service from our Rochdale store!
Very helpful in the shop
September 15, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Debbie. thank you so much for the positive review!
Very very happy with the service thank…
Very very happy with the service thank you very much
October 16, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Patricia, Thank you for such kind feedback, we will be sure to pass this on to the Rochdale store.
Reply from United Carpets & Beds - Rochdale
Muhammad Yasir Javed Parveen, thanks for your praise and kind comments about our team. We hope you have a great day!
Excellent value and highly skilled workmanship.
I can't thank Janice and Ian enough, they were true to their word.
The team who did my last job a very difficult uneven floor, they were exceptional, a bunch of highly skilled individuals.
I will always use this company for all my flooring needs be it carpets or otherwise.
Well done and thank you.
October 1, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Customer, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.
Great Service
Treated with great courtesy by the knowledgeable salesman Couldnt do enough to help Carpet came very quickly ,was fitted and looks great Couldn't be happier
July 28, 2024
Unprompted review
Reply from United Carpets & Beds - Rochdale
Hi Graham,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpets.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Rochdale
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