prices were reasonable , quality good& everything organised & explained well. The fitters did everything i asked ie. fitting vinyl under washer & cupboards, helped with moving fridge & freezer altho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best experience I have had at carpet shop from start to finish, Mark at barnsley road branch came out measured up my bungalow full fit carpet and vinyl flooring. He gave me a fantastic price all... See more
Company replied
Derek helped us, he explained the pros and cons of different flooring and asked is about our requirements. He showed us different types of vinyl including the end rolls and did not pressure us. We tho... See more
Company replied
The staff at Barnsley road shop Sheffield were great. Helped with the selection process once they knew our budget and showed us different options at various price points. The carpets are good quality... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Barnsley Road, S5 0QJ, Sheffield, United Kingdom
- 0114 257 7970
4.5
Excellent
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service. Good quality product.
Brilliant service. Good quality carpet value for money.Staff went above and beyond
June 10, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Jean, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Sheffield store could meet your expectations and provide you with a brilliant 5 star service with good qaulity carpet and good value for money.
We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future! Take care.
Staff go above & beyond to make the customer happy & im not an easy person to please:)
prices were reasonable , quality good& everything organised & explained well.
The fitters did everything i asked ie. fitting vinyl under washer & cupboards, helped with moving fridge & freezer although small ones!
I did move the washer as they don’t want to be responsible for damage, (i understood this.)
December 18, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Jacqui, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Arnold store could go above and beyond to ensure that your expectations were met.
Thank you so much for the recommendation. Have a wonderful day.
Last few experiences have been great…
Last few experiences have been great from sales to fitting. I will return when more carpets are needed. Thanks
May 27, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Chris, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Sheffield store could meet your expectations and provide you with a 5 star service throughout.
We look forward to assisting you again. Have a wonderful day.
Good fitting carpet
Really happy with carpet fitted really well.
Always been happy with United carpets.
June 12, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Michael, thank you for taking the time to leave such a fantastic review.
Its so great to hear that our Sheffield store could make your experience with us a positive one, and that you're happy with the finished results of your carpets!
Thank you so much for the recommendation. Take care.
Knowledgeable in store
Knowledgeable in store.
Professional fitter.
Will definitely return
May 27, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Liz, thank you for taking the time to leave kind feedback.
We're delighted to hear that our Sheffield Store was able to make sure that your experience with us was a positive one that met your expectations.
We look forward to assisting you with any projects in the future. Have a great day!
Great company they were flexible
Great company they were flexible, arrived on time and did a great job
May 1, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hello Andrew, thank you for taking the time to leave a review.
Its a pleasure to hear that our Sheffield store could make your experience with us a positive one.
Thank you so much for the recommendation. Take care.
Id searched all over sheffield for…
Id searched all over sheffield for something different. Finally found it here. Looks beautiful.
April 21, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi, thank you so much for taking the time to share your experience.
Its great to hear that our Sheffield team were able to meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future!
Called in today for some Lino and left…
Called in today for some Lino and left with absolutely everything I needed to all my house . Bradley was knowledgeable, happy to help and answered all my questions.
This is the second time I have used this shop and I would definitely rerun. Professional and extremely helpful
May 1, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Dear Leila, Thank you for your kind feedback and for the 5 stars!
We look forward to seeing you again soon for your next project.
Excellent staff
Excellent staff, was extremely polite no pushy sales tactics and prices are good for the quality of carpets.
Forbes was very professional and listened to everything we needed.
April 25, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Andrew,
Thank you for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to assist you and choose from our huge range of high quality carpets.
Kind regards
United Carpets and Beds Sheffield Barnsley Road
Exceptional advice from staff
Exceptional advice from staff
and service from Mark and his staff at Sheffield, Barnsley Road, branch.
March 17, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Jan,
Thank you for taking time to leave us a 5 star review!
We are delighted to hear that you received exceptional service from Mark and the team at Sheffield Barnsley Road.
We look forward to assisting you again soon.
All the best,
United Carpets and Beds Sheffield Barnsley Road
Bought a £140 carpet ended up costing…
Bought a £140 carpet ended up costing 390 scammers is what there are charging 230 for a rubbish underlay went to Glen mill 100% alot better and only cost £235 for complete job and very very good underlay only charging £50
April 8, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Good afternoon Liam, thank you for your feedback. We’re sorry to hear that you’re unhappy with your experience.
We always aim to be fully transparent with our pricing, and the total cost of any job can vary depending on factors such as underlay choice, fitting, room preparation, and any additional materials required.
We offer a range of underlay options at different price points, and while some premium options may cost more, they are designed to provide better comfort and durability.
We’d really appreciate the opportunity to look into this further and address your concerns directly. If you’re open to it, please contact our Sheffield store directly so they can break down the pricing for you and explain any additional costs in more detail.
Thank you again for contacting United Carpets and Beds.
Great range of carpets available
Great range of carpets available. Forbes was extremely helpful with all our questions. Helped us chose the perfect carpet. A really lovely guy would highly recommend.
April 9, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Natalie, thank you for taking the time to share how our Sheffield store did.
Its such a pleasure to hear that the team were able to meet your expectations and provide you with a 5 star service with a wide range of carpets to choose from.
We hope to assist you again in the future. Take care.
Superb service
Thank you Derek for all your help ! Very knowledgeable and friendly
March 30, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Clare, thank you for taking the time to leave a review.
We're so pleased that your happy with the service that you recieved from our Sheffield store.
Thank you so much for the recommendation. Take care.
Carpet and underlay
Very pleased with carpet and underlay.Its that thick i had to take about 1 inch off door.Fitter was friendly and very quick.Bonus was that fitter was a sufc fan ,so all good.
February 5, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Shaun, thank you for taking the time to leave a review.
We're so glad that our Sheffield store could meet your expectations and provide you with a 5 star service. We're so pleased that you're happy with the finished results.
We hope to assist you again in the future. Take care.
Verry helpful staff no hard selling…
Verry helpful staff no hard selling I’ve always bought my carpets from yr company
February 2, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Julie, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Sheffield store.
Thank you again for the recommendation. Take care.
Excellent service…
Excellent service and fitting from United Carpets again. Very helpful staff in store and very friendly fitter who is always on time.5 stars!
January 26, 2026
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Graham, thank you for your kind review.
Its great to hear that our Sheffield Store was able to meet your expectations and provide you with a 5 star service.
We hope to assist you again. Have a wonderful day.
Perfect
From the moment we entered the store, we had exellent service, advice we recieved was spot on, the carpets looks amazing and so soft and with the better underlay its like walking on air.
December 6, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Andrew, thank you for taking the time to leave our Sheffield store a review.
We're so pleased that the team could provide you with an excellent service from entering the store to having you carpets fitted.
We hope to assist you with any projects in the future. Take care.
Awesome service again from mark and the…
Awesome service again from mark and the team , used before for whole house carpets and will be using again in may 2026
December 19, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hello Christopher, thank you for taking the time to leave a review.
Its great to hear that our Sheffield store could make your experience with us a positive one.
Thank you again for choosing United Carpets and Beds. Take care.
Great customer service
Great customer service, price and quality. Jan was smashing.
November 28, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Joanne, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Sheffield store.
Thank you again for the recommendation. Take care.
Bad experience
I'm writing about the carpet installation – it's not complete. There's flooring missing on the stairs and corners, and it needs finishing. As I've paid in full, I'm not completely satisfied with the work done.
I've tried contacting the installer but they're not responding. Could someone look into this and arrange for the outstanding work to be completed ASAP?
December 10, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Good afternoon Ajeena, thank you for taking the time to leave feedback.
We're sorry to hear that your carpet installation has not been completed and the independent fitter isn't responding to your calls. This is not the service we aim to provide and understand how frustrating this must be.
Please email customerservice@unitedcarpets.co.uk with your details so we can look into this further and get your carpet finished as soon as possible.
Kind Regards
The United Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.