prices were reasonable , quality good& everything organised & explained well. The fitters did everything i asked ie. fitting vinyl under washer & cupboards, helped with moving fridge & freezer altho... See more
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See what reviewers are saying
Best experience I have had at carpet shop from start to finish, Mark at barnsley road branch came out measured up my bungalow full fit carpet and vinyl flooring. He gave me a fantastic price all... See more
Company replied
The sales guy was very helpful and informative, helped us pick the right carpet. Would highly recommend - Sheffield lane top branch
Company replied
Derek helped us, he explained the pros and cons of different flooring and asked is about our requirements. He showed us different types of vinyl including the end rolls and did not pressure us. We tho... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Barnsley Road, S5 0QJ, Sheffield, United Kingdom
- 0114 257 7970
4.6
Excellent
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, price and quality. Jan was smashing.
November 28, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Joanne, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Sheffield store.
Thank you again for the recommendation. Take care.
Bad experience
I'm writing about the carpet installation – it's not complete. There's flooring missing on the stairs and corners, and it needs finishing. As I've paid in full, I'm not completely satisfied with the work done.
I've tried contacting the installer but they're not responding. Could someone look into this and arrange for the outstanding work to be completed ASAP?
December 10, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Good afternoon Ajeena, thank you for taking the time to leave feedback.
We're sorry to hear that your carpet installation has not been completed and the independent fitter isn't responding to your calls. This is not the service we aim to provide and understand how frustrating this must be.
Please email customerservice@unitedcarpets.co.uk with your details so we can look into this further and get your carpet finished as soon as possible.
Kind Regards
The United Team
Staff in store were brilliant and…
Staff in store were brilliant and communicated well, carpet fitter also brilliant communication and service.
December 15, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Gemma, thank you for taking the time to leave a review.
We're so pleased that our team at Barnsley Road could meet your expectations and provide you with a brilliant service with brilliant communication.
Thank you again for the recommendation. Take care.
Pleasant sevice in the shop
Pleasant sevice in the shop. A fitter who did a really good job
December 14, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hello Ann, thank you for taking the time to leave feedback.
We're so pleased to hear that you're happy with the service that you recieved from our Sheffield store.
Thank you again for the recommendation. Take care.
Was great from start to finish
Was great from start to finish. I walked in to store a lovely gentleman was on hand straight away was all sorted that day. I had the carpet fitted alittle over a week later which was fantastic considering it was so close to christmas. The fitter that arrived was very friendly and polite which always helps. I would 100 percent recommend and will be using them again.
December 3, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Chantelle, thank you for taking the time to leave feedback.
We’re delighted to hear that everything went smoothly from start to finish and that our team were able to help you straight away in store. It’s great to know the fitting was completed quickly, especially so close to Christmas.
Thank you for your recommendation, we really appreciate it and look forward to welcoming you back again in the future.
We were very satisfied with our experience.
There was a wide range of carpets to choose from. The salesman was knowledgeable and explained everything clearly. We were happy with the carpet fitters who were good at their job and helped to move some heavy furniture. We were highly satisfied with our experience.
December 15, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Susan, thank you for taking the time to leave our Sheffield store feedback.
Its great to hear that you were happy with the wide range of carpets to choose from, and the salesman was knowledgeable and explained everything clearly.
We're so pleased that you're happy with the fitters and the finished results.
Thank you again for the recommendation, Take care.
Excellent service at shop and at home
Excellent service at shop and at home, it would be a 5 star review if doors could be refitted after carpet fitting rather than having to get someone else in to do it.
November 7, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Anna, thank you for taking the time to leave our Sheffield store a review.
We're so pleased that the team could meet your expectations and provide you with an excellent service.
We hope to assist you again in the future, take care.
Staff are helpful
Staff are helpful , regular updates and on time, carpet fitter was lovely aswell really trust worthy and got the job done quickly, love my new carpet. thanks again
November 10, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Charlotte, thank you for taking the time to leave a review.
We're so pleased to hear that you're pleased with the service that you recieved from our Sheffield store.
ITs great to know that you love your new carpet. Have a fantastic day.
Very good carpet
Very good, nice Carpet, and underlay,quick and good friendly fitter,did an excellent job.thanks
November 14, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi John, thank you for taking the time to leave a review.
We're so pleased that our Sheffield store could meet your expectations and provide you with a very good service, with a friendly fitter who did an excellent job.
Thank you again for the recommendation. Take care.
We picked the carpet we wantenew carpet d had to…
We picked the carpet we wanted had to wait for them to get it in because it was 15 foot wide but it's down now and it's lovely
November 27, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Lesley, thank you for taking the time to leave a review.
Its great to hear that you are happy with the service that you received from our Sheffield store and your new carpet.
Thank you again for the recommendation. Have a wonderful day.
Fitted brilliantly and fairly quickly…
Fitted brilliantly and fairly quickly considering it was the stairs
October 21, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Andrew, thank you for taking the time to leave a review.
We're so pleased that our Sheffield store could meet your expectations and provide you with a brilliant 5 star service.
We hope to assist you again with any future projects, take care.
Fantastic service at the Barnsley road…
Fantastic service at the Barnsley road branch.
I have emphysema and the staff were incredibly helpful and understanding .
They helped with choosing a suitable carpet for my dining room and arranged fitting around the times that were best for me.
I got a great deal. And the fitting was great. Quick and easy. Fitters were really polite and friendly.
September 3, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hello, thank you for your kind feedback.
Its a pleasure to hear that our Sheffield store could help you find the most suitable carpet for you and your home, and the independent fitter was great, polite and friendly.
Thank you again for the recommendation, take care.
Amazing service…from helping me to…
Amazing service…from helping me to choose my carpet and Lino to suit my needs to fitting.
The guys at united carpet on Barnsley road was fab!
Never take the time to leave reviews usually but the fitting of my both carpet and Lino were exceptional.
September 24, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hello Caroline, thank you for taking the time to leave such kind feedback.
Its a pleasure to hear that our Sheffield store could help you choose the perfect carpet and lino for you and your home, and make your experience with us an amazing one.
Thank you again for the recommendation, have a wonderful day.
I always have great service and good…
I always have great service and good advice. Prices are reasonable and handy with store being in my locale.
August 11, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Cheryl, thank you for the kind feedback.
We're so glad our Sheffield store could provide you with a great service with good advice.
Thanks again for the recommendation, have a fantastic day.
I can always rely on United carpets and beds
Great advice and recommendation and the mattress is very comfortable. Gave me a ring as soon as it was ready to collect. Have ordered from united carpets before and I’m always happy with the service and products.
August 16, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hello Sarah, thank you for taking the time to leave a review.
We're so happy to hear that our Sheffield store could help you find the right mattress that best suited you.
We hope you love your new mattress, have a wonderful day.
Delayed delivery
The measurmemts to my floor went missing then appeared a few days after.
I was told the carpet would be in the store in 10 to 14 days. After 3 weeks I contacted the store to be told the carpet was delayed and would be arriving soon. It did arrive the week after.
However, the carpet is good.
September 4, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Good afternoon Emma, thank you for your feedback.
We're pleased to hear that your happy with your new carpet.
Please do not hesitate to contact customerservice@unitedcarpets.net if you feel there is anything we can do to improve your experience with us.
Kind Regards
The United Team
Carpets were well fitted and we are…
Carpets were well fitted and we are very pleased with them. The fitter did a really good job and staff at the show room very helpful and friendly. Thanks
July 18, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Tina, thank you for sharing how our Sheffield store did.
We're so glad the team could provide you with a great service, and help you find the right carpet for you and your home.
We hope to get the opportunity to assist you with any projects in the future, have a wonderful day.
Item is great quality
Item is great quality. In store service was top notch. Delivery service also spot on! Recommended
July 23, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi , thank you for taking the time to leave feedback.
We're so glad you had such a great experience with our Sheffield store & delivery team.
Thanks again for the recommendation, we hope to see you again soon.
Great service though out.
August 18, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hello Willie, thank you for taking the time to leave a review.
Its a pleasure to hear that our Sheffield store could meet your expectations and provide you with a great service through out.
We hope to assist you with any projects you may have in the future, have a wonderful day.
I just noticed carpet in my room is…
I just noticed carpet in my room is coming off the floor and was not attached properly. It's poorly fitted and would like to be called to discuss.
August 1, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Good afternoon Ahmed, thank you for contacting United Carpets & Beds.
If you have noticed any issues with your flooring please contact our Sheffield store via either there email Sheffield@unitedcarpets.net or contact number +44 114 257 7970, and the team will be able to assist you.
Kind Regards
The United Team
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