prices were reasonable , quality good& everything organised & explained well. The fitters did everything i asked ie. fitting vinyl under washer & cupboards, helped with moving fridge & freezer altho... See more
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See what reviewers are saying
Best experience I have had at carpet shop from start to finish, Mark at barnsley road branch came out measured up my bungalow full fit carpet and vinyl flooring. He gave me a fantastic price all... See more
Company replied
The sales guy was very helpful and informative, helped us pick the right carpet. Would highly recommend - Sheffield lane top branch
Company replied
Derek helped us, he explained the pros and cons of different flooring and asked is about our requirements. He showed us different types of vinyl including the end rolls and did not pressure us. We tho... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Barnsley Road, S5 0QJ, Sheffield, United Kingdom
- 0114 257 7970
4.6
Excellent
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
First class service
First class service. No pushy salesman but when we asked we received expert advice. Would recommend
March 4, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Linda,
Thank you for leaving us a 5 star review.
We are happy to hear that you received great service from the team who was able to advise you on our huge range of flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Good advice given on a bedroom carpet…
Good advice given on a bedroom carpet and a reasonable price too.
The fitter was very good as well. Thank you
February 20, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Alan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team on-hand to advise you on our huge range of carpets.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Keeley,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield
Really helpful i went in told them what…
Really helpful i went in told them what i wanted and they sorted it out no hassle great price an delivered an fitted with 2 days iv used these fo last 20 pluss yrs
January 11, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have once again have had a hassle free experience at United Carpets & Beds Sheffield with the team able to get you a great price and get you booked in for fitting 2 days later!!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Sheffield
Lots of choices
Lots of choices, some good advice and very competitive prices. Made every effort to fit the carpet on a day that suits. It was done efficiently and all the bits bagged up tidily, looks and feels really good.
February 8, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in store experience with the team able to get you a great price and accommodate fitting to suit you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield
Great carpet for stairs
Nice, good quality carpet. Looks great on my stairs and was fitted really well.
January 24, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Julie,
Thankyou for leaving us a 5 star review.
The team will be delighted to hear that you love your new stair carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Great experience
Friendly, professional, knowledgable and efficient with lots of choice of products.
February 21, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi John,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team delivering a professional service and that you were able to view our huge range of products.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Thank you all at United Carpets. Barnsley Road. Sheffield.
Thank you all at United Carpets. Excellent service and all the staff are very courteous. Thank you for your patience I did change the fitting date a couple of times but this was not a problem to them. The carpet fitters did a very professional job. Highly recommended.
February 12, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Jill,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service from the team as well as them able to adjust fitting time to suit you!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
We had laminate floor fitted throughout…
We had laminate floor fitted throughout the living room and kitchen, the fitters were lovely and friendly and very efficient and it was all down in half a day 😁 the flooring itself is one of the best we have had, great service from star to Finnish.
February 14, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Shelley,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the team able to fit quickly and efficiently.
All the team love to hear such positive comments about our products and services.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Brilliant smooth transaction
Brilliant smooth transaction, great bed, and arrived exactly when told.
Rhankyou
December 22, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Robin,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new bed and received great communication about delivery.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Kitchen flooring
Managed to complete order in a really short time before xmas. Would have given 5 stars but didn’t tell me I needed to pay an extra £10 for adhesive for fitting until order was being written up. Never heard of this before so felt I’d been upsold at the 11th hour even though it was a small amount. 5 stars for carpet fitter - he was great.
December 20, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Marie,
Thankyou for leaving us a review.
We are happy to hear that you had a great experience at United Carpets & Beds Sheffield Barnsley Road with the team able to fit you in quickly and efficiently before Christmas.
We apologise that the need for adhesive wasn't mentioned earlier when advising you.
Once again, thankyou for leaving us a review.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Shocking fitting
The fitting is shocking its all bumped up everywhere not flat to floor at all. Won't recommend at all.
December 20, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Paul,
Thankyou for taking time to leave us a review.
We are disappointed to hear that your experience was not up to our usual high standard.
If you email aftersales@unitedcarpets.net we can escalate this for you and the team will be more than happy to inspect this and rectify any problems you have.
Once again, thankyou for leaving us a review.
The United Team
Purchased some vinyl for our new…
Purchased some vinyl for our new kitchen, good price, arrived within a few days and expertly fitted, definitely recommend
December 20, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Phil,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Sheffield with your new vinyl being fitted quickly and efficiently.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield
Our experience on Saturday was…
Our experience on Saturday was excellent. Umzy was so helpful,very knowledgeable. Explained everything in detail. Even had a little joke with us. We will definitely be coming back again.
January 13, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Julie,
We are delighted to hear that you had a great experience at United Carpets & Beds Sheffield with our expert sales team being able to advise you. All the team love to hear positive comments about our service and that Umzy created a relaxed atmosphere and kept you well informed.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield
Staff Extremely helpful in store.
Staff Extremely helpful in store.
Quick measuring service for stairs.
Fitting was as arranged, quick and looks great.
January 3, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Andrew,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a quick and efficient experience at United Carpets & Beds Sheffield Barnsley Road while using our free measuring service to make sure you had a perfect fit!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Ripped off
Myself and my sister went into store and wanted 2 cheap carpets for 2 bedrooms, including underlay and a small piece of lino for the pantry. We chose the carpet at £7.99 a square metre and the total came to £740. We are grieving our late mother and didn’t have time to process the cost and placed the order. When I showed my husband the bill he couldn’t believe how expensive it was so went into store himself. He was served by a different person who looked at the bill and gave him £60 off. I couldn’t believe that we had been over charged and it appears that prices are variable depending on who the customer is and who serves you! I will never use this store again, I feel that they took advantage of 2 young women shopping alone.
November 10, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi,
I am sorry to hear that our service was not up to our usual standard. If you can send the full details of your experience through to aftersales@unitedcarpets.net. Our team will will look into this.
The United Team
Ridiculously priced and bad quality.
First of all, they tried to charge us £600 for a new stair carpet. Managed to get it down to £400, staff clearly care more about sales and commission rather than quality of products. Carpet recommended and chosen looks lovely, however they have fitted standard grippers as they don’t supply short ones which means the grippers are now spiking our feet every time we walk up and down stairs. Had a guy out today to have a look, after taking time off work to wait all day without a phone call, to be told all he was going to do was bang the spikes down which would then make the carpet be detached, leaving it saggy over time. I told him to leave it as we can do that easily ourselves and I don’t feel that someone should get paid to do an easy half fix that causes more issues later on. Unimpressed, unsatisfied and very frustrated. Won’t be shopping here again.
October 9, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Good afternoon,
I'm really sorry to hear that your experience with us was not up to our normal high standards. If you send full details of the complaint through to our customer service team including the location of the store you ordered with we will be able to look into this more closely for you.
You can send these details through to aftersales@unitedcarpets.net and our team will respond to you directly.
Thank you for taking the time to leave us your feedback.
The United Team
Fraudsters
Bought some carpets and laminate and paid in full to find out on the day that we need to pay money to the fitters. The store now say that they minus this off the total cost however this is not what we were told when we purchased and were led to believe that we paid in full. This was not clear on our invoice and we were lied to when purchasing (wether on purpuse or not). The fitters took the laminate back even though we asked them to leave it so we had to go pick it up and were forced to pay the (unquoted for) carpet fitting and now need to find someone to fit us the laminate because the fitters made it clear to us that they didn't want to do it in the first place. I STRONGLY advise against shopping with united carpets and beds as they are fraudsters.
October 6, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Good afternoon,
I'm really sorry to hear that your experience with us was not up to our normal high standards. If you send full details of the complaint through to our customer service team including the location of the store you ordered with we will be able to look into this more closely for you.
You can send these details through to customerservice@unitedcarpets.net and our team will respond to you directly.
Thank you for taking the time to leave us your feedback.
The United Team
Cracking service at Barnsley road…
Cracking service at Barnsley road Sheffield
September 22, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Ryan,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Terrible
Everything was going well, bought the carpet and laminate booked the fitter. Fitters turned up but he is only fitting the carpet ??? This was never mentioned in store. We need to pay an extra £110 for the laminate to be fitted. Talk about mis-sold. First experience with you and it will be my last!
April 25, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Lewis
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
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