Really positive experience from the United Carpets store on Queens Road, Sheffield. We’d researched online about a carpet for our spare bedroom and had some questions about different offers. Staff in... See more
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We went to the shop after sending for some samples online. Service and knowledge from the staff was exceptional. We ordered a total different carpet that was a managers special and we’re so pleased w... See more
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Really friendly, engaging staff. Plenty of advice given. No pressure to buy and timely fittings booked in.
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Recently used united carpets on numerous occasions over the last year Queens road Sheffield , l have to say we were treat with professionalism at all times the counter staff were very pleasant and po... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
407 Queens Road, S2 4DR, Sheffield, United Kingdom
- 0114 275 5559
4.6
Excellent
192 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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We have had several carpets from united…
We have had several carpets from united carpers queen's road shop ,always helpful never rushed and always goes smoothly and fitters are polite and professional.will always use again .
February 7, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Rodney, thank you for taking the time to leave us a review!
We're so pleased that our Queens Road store can continue to meet your expectations and provide you with a smooth service.
We look forward to your next visit with us, take care!
Professional job
The carpets were laid fast, the carpet fitters were polite and helpful and the ven went back and swapped the carpets without complaints due to me undermeasurring. Carpets look great and will be returning for another soon
February 11, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Gaz, thank you for leaving us a 5 star rating!
We're so pleased to hear that our Queens Road store and independent fitters could provide you with a quick and efficient service and your carpet looks great.
We look forward to seeing you again soon, take care!
Kitchen vinyl.
Was quick and easy in store to order my kitchen vinyl. Nice knowledgable staff.Got it fitted with in a week of purchase.The carpet fitter did a great job and was very tidy.
January 21, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Michelle, thank you for taking the time to share with us how our Queens Road store did! We're so pleased to hear that they could provide you with a quick and efficient service, and the independent fitter did a great job.
We hope to see you again in the future, have a fantastic afternoon!
It's the best buy ever
It's the best buy ever, everyone that comes to my house keep asking who my plug is and I can't help but to share my plug with them thank you United carpets...
March 3, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Olumide, thank you for taking the time to share your experience with us!
We're so glad our Queens Road store was able to meet your expectations and provide you with a positve service.
We hope to assist you again in the future, take care!
Terrible customer service
Really bad advice from in store staff so disinterested in serving customers properly
Definitely wouldn’t recommend
Thanks for the reply united carpets .
I completely stand by my review as it’s an honest review of the service I received at this store .
When I first attended the shop I asked for someone to come and measure the premises but was told we don’t do that just measure it yourself .
I definitely didn’t go ahead with anymore carpet but used a far more professional local firm .
February 4, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Dear Ruth
Thank you for taking the time to leave us a review.
We take great pride in delivering great service to all customers and were able to identify your order.
You came into store with your own measurements and purchased a carpet to fit those measurements in store. You chose a 40M² piece of carpet to fit a room roughly 38M².
The details were checked and confirmed by yourself when you signed for the carpet as part of your purchase.
We are not aware of any problems during your time in the store - however if you do have any feedback regarding this please do reach out to us directly with details.
After your time in store we are aware that during the fitting of the carpet you purchased - you called the store as you believed that the piece of carpet would have covered more that the space mentioned above. You then asked the store to quote for the remainder of the flat which consisted of 2 more rooms and a hallway. You were quoted for this over the phone and decided to not go ahead with the order.
Please contact the customer service team with any further details should you wish for us to look into this more thoroughly. You can email us at customerservice@unitedcarpets.net
Thank you
The team at United Carpets and Beds
Good choice of carpets
Good choice of carpets
Quick efficient service
Rapid ordering and supply
Great carpet fitter
January 20, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Edward, thank you for taking the time to leave us such a kind review! We're so glad to hear that you was happy with the range of carpets in our Queens Road store, and they was able to provide you with a quick and efficient service.
We hope to get the chance to assist you again in the future, take care!
Good quality carpet excellent service…
Good quality carpet excellent service delivery arrived when allocated had a few carpets fitted over the last 18 months very good service all round thankyou
January 24, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Paula, thank you for taking the time to leave us a review!
We're so pleased that our Queens Road store could meet your expectations and provide you with a positve service! We hope you love your new carpets, have a fantastic afternoon!
Every thing went smoothly and was…
Every thing went smoothly and was fitted well with
January 27, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Diana, thank you for sharing with us how our Queens Road store did!
We're so pleased to hear that everything went smoothly and to plan, and your experience with us was a positive one!
We hope to get the chance to assist you again in the future, take care!
Carpets are fitted and lovely
Carpets are fitted and lovely, the guys got them down quickly and efficiently. The carpets had been mixed up in the warehouse, so they brought 2 different rolls and we couldn't get our stairs finished, but the lad went to grab some more and fitted it the morning after with no issues! We were chuffed with this, no-ones fault and excellent service. Thank you!
January 22, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Laura, thank you for taking the time to share with us how our Sheffield Queens Road store did! We're so glad to hear that they could provide you with a quick and efficient service. We hope you love your new carpets, have a fantastic afternoon!
Good value remnant which was ideal for…
Good value remnant which was ideal for the kitchen in a rented flat. Pity the fitter didn't secure the lino to the floor, especially as spray adhesive was paid for.
December 10, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Mr & Mrs Edwards, thank you for taking the time to leave us a review! We hope you love your new vinyl, take care!
Nice carpet
Wanted an inexpensive carpet for spare/office room. Chose carpet from a coupe of options in store. Chap came and measured up. Another chap came and fitted the carpet. Room looks great, very pleased. 👍
December 4, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Dan, thank you for taking the time to leave us feedback! Its great to hear that you're very pleased with the service you recieved from our Queens Road store. We're so glad we could assist you, have a fantastic afternoon!
Came lose from joining plate in 1 week = crap that
The new carpet was only down a week and then came out from under the joining strips so it looks amateur and not the several hundred quid I paid for. This has over shadowed the purchase and installation that went smoothly and I like the carpet itself I choose.
December 13, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Dear John, Thank you for taking the time to leave us a review. We have checked with the store and they are not aware of any issues with an order that matches your description. We're very keen to make sure that your experience is a good one so the store would like to look into this for you. Can you please give them a call on 0114 275 5559 so that they can investigate this further. They will be happy to resolve any issues with the fit of your carpet.
Thank you again for taking the time to leave us your feedback and for shopping with United Carpets.
Mixed experience
We were happy with the carpet for what we paid for it.
BUT unhappy with the fitters.
No body is as yet living in the house but it looks like the carpet is starting to ruckle up.
The fitters left all the left over carpets and underlay- and there was a lot of it- behind. We did not expect this.
Also they did not return the room furniture to its original position.
Considering the whole house was being refitted, a good order for them , we thought it was poor service .
We would not want to use these fitters again despite being happy with the carpet itself.
December 18, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Good afternoon Jill, thank you for taking the time to leave us a review! We're sorry to hear that the service you recieved wasn't up to your expectations. We would like to hear more about your expectations, please email customerservice@unitedcarpets.net with your details and any images you have of the carpet, and a member of our team will get back to you.
Kind regards
The united Team
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Paul, thank you for taking the time to leave us feedback! We're so glad our Queens Road store could meet your expectations!
Fantastic company
Fantastic company, so accommodating and helpful. Prices are very reasonable and great quality flooring.
Staff here go above and beyond.
Couldn’t recommend enough.
Thanks guys!
November 20, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Stephanie, thank you for taking the time to leave us such a kind review! Its great to hear how our team at Sheffield queens road went above and beyond for you. We hope to assist you again in the future, take care!
They were updating me on every step
They were updating me on every step . The only problem was they left their rubbish which was 6 bags.
November 9, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Angela, thank you for taking the time to leave us a review! We're so glad our Sheffield Queens road store could make your experience with us a positive one. We hope to get the chance to assist you again in the future!
Great value for money
After getting a few quotes around town and comparing the various carpets available, we found United to be quite a bit cheaper than the others. We had assumed this could result in a poorer service but the communication and installation were both great.
Would happily go back to these guys in the future.
November 18, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Shaun,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team getting you a great carpet at a great price as well as excellent communication and service from our independent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queens Road
No communication as to when the carpet…
No communication as to when the carpet would be fitted. I had to chase them, took 4wks from ordering to fitting.
The fitter made a bad job of fitting. When I complained and he came back he had an attitude. He’s supposed to be re fitting but it’s 2 weeks since he came and I’ve still had no update as to when it will be replaced.
November 7, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Good afternoon Stephanie, thank you for taking the time to leave us a review. We appreciate you bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please could you email customerservice@unitedcarpets.net at your earliest convenience so we can find out what's happening regarding the re fit, and try and turn this experience around for you.
Kind regards
The United Team
Always offering best prices and…
Always offering best prices and friendly helpful staff. Bought carpet on 4th October 2024and did more shopping on the 9th November 2018 4.. Highly recommend
October 4, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Kamal, thank you so much for taking the time to share with us how our Sheffield queens road store did. We're so glad to hear they was able to provide you with such a positive service. We hope you love your new carpets.
Excellent service and product
Had some laminate flooring fitted over the weekend and can’t speak highly enough of the service provided by John Hannan in store and Jay who did the fitting. Easy and friendly experience from start to finish, John couldn’t help enough with any questions we had and went above and beyond to sort us everything out which was really appreciated. The job was completed to a high standard and we are very pleased overall with how everything has turned out. 100% would recommended. Thanks again.
November 9, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Matt, thank you so much for taking the time to leave us such a kind review! its a pleasure to hear how our Sheffield Queens Road Store went above and beyond to make your experience as quick and efficient as possible for you at the highest standard! We're so pleased to hear you are happy with the finished result, and we hope to assist you again in the future!
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