Really positive experience from the United Carpets store on Queens Road, Sheffield. We’d researched online about a carpet for our spare bedroom and had some questions about different offers. Staff in... See more
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We went to the shop after sending for some samples online. Service and knowledge from the staff was exceptional. We ordered a total different carpet that was a managers special and we’re so pleased w... See more
Company replied
Really friendly, engaging staff. Plenty of advice given. No pressure to buy and timely fittings booked in.
Company replied
Recently used united carpets on numerous occasions over the last year Queens road Sheffield , l have to say we were treat with professionalism at all times the counter staff were very pleasant and po... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
407 Queens Road, S2 4DR, Sheffield, United Kingdom
- 0114 275 5559
4.6
Excellent
192 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Carpet
Absolutely fantastic very clean on time very polite do I need to go on
June 24, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Anne Walsh, thank you for sharing your positive experience!
Very helpful and down to earth staff
June 13, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
We really appreciate your positive review! - All the best - United Carpets and Beds
Thanks for very good fast service good…
Thanks for very good fast service good value for money very good staff and i will be using you again hopefully very soon for my front room carpet
April 12, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver a professional service and get you great flooring at a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
Good information in store and able to…
Good information in store and able to order by phone
April 5, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Dawn,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team and that you were able to order over the phone.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
Darren helped us pick some…
Darren helped us pick some laminate/wood floor for the kitchen. What amazingly helpful and knowledgeable service. Big thanks you to Darren and the team, where we felt confident to place an order after we had a great understanding of options.
May 18, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Rick,
Thankyou for leaving us a 5 star review.
We are happy to hear that Darren delivered great service in advising you on your new laminate flooring for your kitchen.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
Very helpfull ..on phone...arranging…
Very helpfull ..on phone...arranging measure up..sending samples..as arranged over phone for an elderly relative.
Could not fault them..from first enquiry to completed job
April 8, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Jenny,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to assist you with all your measuring and sample needs.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
Recommend these guys
Purchased a lounge and bedroom carpet, great value for money, the guy in store was helpful without being pushy, the fitters were great, very happy. The carpets look lovely.
March 15, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Trish,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team and that you love your new carpet!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
5 star service
Good customer service in shop… quick date for fitting and great service from carpet fitters
February 21, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Dear Debra
Thanks for your kind comment and for taking the time to leave us your feedback about your experience in store.
We hope to be able to assist you with your next project soon.
Thanks
United Carpets and Beds
Helpful
Helpful, knowledgeable staff.Fitters good.Price very competitive.
February 20, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Christine,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team on hand to advise you and get you a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
Positive Experience
From store to fitting it was an excellent service
February 14, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Margaret Hardy, thank you so much for the positive review!
Good experience all through
Plenty of time to browse and think through with advice where needed. I bought an end of roll for a small bedroom and there was lots of choice at very good prices. All bought and fitted within a week. The fitter was really friendly and did a great job. Very positive experience.
January 31, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Thanks for taking the time to leave us your feedback - I'm happy to hear your experience with us was great. We look forward to seeing you again for your next project.
The United Carpets Team
Highly recommend …
Couldn't have been happier with the service. The fitters were friendly, respectful and did an excellent job of fitting carpet and flooring on my bedroom, stairs and kitchen. The shop staff were not pushy, gave great advice and were helpful. Will definitely recommend to anyone.
February 12, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Amanda,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting and in-store experience with our expert team and they will be delighted to hear that you recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
Good service from shop & a great fitter…
Good service from shop & a great fitter he fitted it perfect
February 5, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi William,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team at United Carpets & Beds Sheffield Queen's Road.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
Nice quality carpets at good prices. prices
Nice quality carpets at good prices, friendly staff, easy to deal with. Good service, friendly carpet fitters who did a good, efficient job.
January 30, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Paul,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team able to assist you in finding you a great carpet at a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
Helpful sales staff and efficient fitting
Helpful sales staff and not pushy, East to arrange delivery and customer service was brilliant, the lady on the phone got back to me straight away when I called with a query about delivery and fitting. Fitters were very fast, friendly and tidied up after themselves. We've used united carpets before and will use again. Also can't be beaten on price.
February 22, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Katy,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team who pride themselves on great communication and that you had a great fitting experience too!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Sheffield Queen's Road
I was told lies saying the bed was…
I was told lies saying the bed was going to be 6 months stuck in middle of know were and ended up going to Rotherham for same bed which was delivered in less than a month. I fully recommend using Rotherham branch as I also got 10% taken from original price service was great
December 23, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Ryan,
Thankyou for taking time to leave us a review.
We apologise for any delays however we are happy to hear that the United family was able to assist you with your new bed.
Thankyou for shopping with United Carpets & Beds.
Great service
Great service, great price, carpet fitted the following day!
December 14, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Keeley,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a quick and efficient fitting experience with the team able to deliver great service and a get you a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Queen's Road
Very good customer service in the shop…
Very good customer service in the shop and also from the Lino fitters - they kept us up to date all the time and were very honest about having to do a layer of scree to make the Lino lie better. Also had a follow up call from the shop to see how everything had gone. Considering using them for kitchen floor as a result of the good experience we’ve had.
December 21, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Kathryn,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team, who were able to advise on the fitting of your flooring.
We look forward to assisting you with your kitchen flooring.
All the best,
United Carpets & Beds Sheffield Queens Road.
Just moved into a new house
Just moved into a new house. Had all new skirting boards fitted and painted only for them to be completely wrecked. The carpet itself is amazing quality and we love it and I get some marks may get left but there wasn’t even a 30cm space where it hadn’t been scratched, chipped or scuffed. Had to resend and paint it was that bad. Rang to complain but got nowhere
November 21, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Carrera,
Thank you for taking the time to leave us your feedback. I have spoken with the store and they are aware that the fitter reported some damage to the skirting-board. The fitter reported that he then tried to call you numerous times in the days following to try to resolve this issue, but was unfortunately unable to get in touch.
if there is anything we can do to resolve this or if there are any marks outstanding please do get in touch with the store on 0114 275 5559 and they will be happy to assist you.
Thanks again for taking the time to leave us a review and for shopping with United Carpets.
Best service ever
This store is totally amazing the staff was the best from start to finish.
Went in store asked for help they went above and beyond talked me through the products gave me advice.
Left with a happy purchase and a great service in mind will definitely go back here .
December 30, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Stan,
Thankyou for leaving us a 5 star review.
We are delighted to hear that our expert sales team at United Carpets & Beds Sheffield Queen's Road went above and beyond to advise you on which products would be best for you and that you left happy with your purchase. All the team love to hear such positive comments about our products and services.
We can't wait to assist you with your next project.
All the best,
United Carpets & Beds Sheffield Queen's Road.
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