Very accommodating with a time that suited us. Friendly helpful staff in the shop and the fitters. Great value for good quality carpets. Professional, helpful and efficient. Going back soon for my... See more
Company replied
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Once again we returned to United Carpets after previously being very happy with the service we received on carpeting for several other rooms and, again, we were not disappointed. From a great selec... See more
Company replied
We've used United Carpets Southport 5/ 6 times now and always found them to be really helpful/ friendly/ honest when choosing carpets. Especially Norman and Chris. We recently had carpets fitt... See more
Company replied
The sale staff are great, competitive prices, prompt measuring service. The problem are the fitters they use. They subcontract the job and unfortunately they are not thorough, shove scraps into the be... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
169-173 Hart Street, PR8 6DY, Southport, United Kingdom
- 01704 544900
4.8
Excellent
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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A very big thank you to wonderful…
A very big thank you to wonderful Norman who works at the Southport branch. He really helped me when choosing my carpets and vinyl wood flooring, his lovely warm manner and kindness and professionalism made me feel so relaxed and made my experience with united carpets a wonderful one. Every step of the way from ordering to measuring up and booking in the fitters, he made me feel so at ease and I couldn’t have asked for anyone as nice as Norman, he went above and beyond. United carpets are very lucky to have such a wonderful person working in their company. Thank you Norman. I was very pleased with the quality of carpets and vinyl wooden flooring, the guys did a splendid job with the fitting. A great experience with United Carpets.
October 27, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Maria, thank you so much for taking the time to share such a wonderful review.
We’re absolutely delighted to hear about your positive experience at our Southport branch and that Norman was able to make the entire process, from choosing your carpets and vinyl wood flooring to arranging measurements and fitting, so enjoyable and stress-free.
We hope to assist you again in the future, take care.
Positive
Aside from a miscommunication that impacted fitting day, we are happy with service and the carpet
November 28, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Alison, thank you for taking the time to leave our Southport store feedback.
We're pleased to hear that you are happy with the service that you recieved and the finished results of your carpet.
We hope to assist you again in the future, take care.
Very pleased with overall service re…
Very pleased with overall service re choosing to fitting & finished look.
October 29, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hello Pauline , thank you for your kind feedback.
Its so great to hear that you're pleased with the service that you received from our Southport store.
We hope to assist you again with any future projects, take care.
Lovely carpet and a good price
Lovely carpet and a good price. Salesman was really attentive despite being busy.
Fitting service was quick and on time but did cause a small bit of damage to a new door by not screwing the door plate down fully. Also left ALL the off cuts in a bin bag outside our front door! Not the best surprise!
October 1, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Claire, thank you for taking the time to leave our Southport store a review.
We're so pleased our Southport store could make your experience with us a positve one, and your happy with your fitted carpet.
We hope that we get the opportunity to assist you again in the future, take care.
They did what they said they would.
November 10, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Joe, thank you for taking the time to leave our our Southport store a review.
Its great to hear that you're happy with the service that you recieved.
Thank you again for the recommendation, take care.
Purchase and fitting of office carpet
Very quick efficient service and lots of choice. Easy to park. Instant quote, and very reasonable. I will be returning to purchase stair carpet in the future
November 20, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Sharon, thank you for your kind feedback.
Its great to hear that our Southport store could make your experience with us a positive one with lots of choice.
We look forward to assisting you again in the future, take care.
Reply from United Carpets & Beds - Southport
Hi Elaine, thank you for your feedback.
We're so happy to hear that you are pleased with the service that you recieved from our Southport store.
Thank you again for the recommendation, take care.
Reply from United Carpets & Beds - Southport
Hi Ade, thank you for taking the time to leave a review.
We're so glad to hear that you're pleased with the service you recieved from our Southport store.
We hope to assist you again in the future. Have a wonderful day.
Excellent service and value for money
Excellent service and value for money
Ben and Michael the best carpet fitters!!
October 6, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Pamela, thank you for taking the time to leave our Southport store a review.
Its a pleasure to hear how the team could meet your expectations and provide you with a excellent service.
We hope that you love your new carpet, and we hope to assist you again in the future.
Polite
Polite, efficient and professional right from the start. Constant update from the fitters.
October 7, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Good afternoon, thank you for taking the time to leave feedback.
We're so pleased our Southport store could provide you with a polite, efficient and professional service from start to finish.
We hope to get the opportunity to assist you again in the future, have a wonderful day.
Great service
Great advice from staff about the most suitable flooring for my room and I wasn't rushed into making a purchase. Great job by the carpet fitter, rooms look lovely.
September 29, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Sarah, thank you for your kind feedback.
We're pleased to hear that our Southport store could meet your expectations and provide you with a great service with great advice.
We hope that you love your new carpet, and we hope to assist you again in the future.
Great lads,friendly and hard working
Great lads,friendly and hard working. Great experience from start to finish.
September 8, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hello Stephen, thank you for sharing how our Southport store did.
Its a pleasure to hear that the team could provide you with a great experience from star to finish.
Thank you again for the recommendation, take care.
Excellent experience
From entering the Southport store to the day the carpet was fitted I received excellent customer service. I cannot fault any part of the whole process. Thank you!
August 16, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Sharon, thank you for taking the time to leave a review.
We're so pleased that our Southport store could meet your expectations and provide you with a 5 star service from start to finish.
Thank you again for the kind feedback, take care.
Excellent service and fitting.
Excellent service. Carpet fitted efficiently and very neatly. Would recommend.
August 22, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Pam, thank you for taking the time to leave our Southport store a review.
We're so pleased the team could provide you with an excellent service, and your carpet has been fitted efficiently and neatly.
Thanks again for the recommendation, We hope to assist you again soon.
Norman made our experience great.
Norman made our experience great! Great personal service.
September 3, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi David, thank you for taking the time to leave a review.
We're so glad our Southport store could make your experience with us a great one.
Thank you again for the recommendation, have a wonderful day.
Southport United Carpet Store
Would like to thank United Carpets, Southport for their help and advice on flooring for our newly redecorated hall, stairs and landing. The assistant manager, Norman went over and above, providing patient, old fashioned customer service, something that's very rare these days; coming to our house that very evening for measuring up and organising for the fitter to screed our hall floor ready for vinyl. Steve, the fitter came out Sunday morning to do the screeding and then did a fantastic job, fitting the vinyl in the hall and underlay/carpet on the landing and stairs. Both Norman and Steve are a credit to the company. Thanks again so much.
September 19, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Julie, thank you for taking the time to leave such kind feedback.
We're so pleased our Southport store could go above and beyond to ensure you received a 5 star service from start to finish.
We hope that you love your new vinyl and carpet. We hope to assist you again in the future.
The staff couldn't be more helpful…
The staff couldn't be more helpful brilliant.!!
August 26, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Andrew, thank you for you kind feedback.
We're so pleased that you're happy with the service you recieved from our Southport store.
We hope to assist you again soon, have a wonderful day.
Ask the showroom attendant …
I walked around the showroom looking for g for a red carpet, initially I didn’t see one so I asked the showroom attendant. He soon had a selection lined up for me. Various qualities and styles. I quickly chose what I was looking for and placed the order. I’m delighted with the result. ❤️
August 15, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Colin, thank you for leaving such kind feedback.
We're so glad our Southport store could help you find the perfect carpet for you and your home.
We hope to assist you with any projects you may have in the future. Have a great day.
All the staff absolutely amazing not pushy ,super helpful ,carpet fitters who did mine where fabulous friendly and really professional, I have always used this company, you should be proud off all sta
Amazing all staff and fitters
September 5, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hello Amanda, thank you for your kind review.
Its a pleasure to hear that our Southport store could meet your expectations and provide you with an amazing service.
We hope to assist you with any projects you have in the future, take care.
Showroom staff were very helpful
Showroom staff were very helpful
Delivered and fitted in just over a week.
Very pleased with new kitchen flooring
Great service and will.definatley use again
August 14, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Kate, thank you for the kind feedback.
Its great to hear that you're pleased with the service you recieved from our Southport store and your new kitchen flooring.
We look forward to assisting you next time, have a wonderful day.
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