Very accommodating with a time that suited us. Friendly helpful staff in the shop and the fitters. Great value for good quality carpets. Professional, helpful and efficient. Going back soon for my... See more
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My first time using this company. I bought 3 carpets from the southport branch. Had them fitted today. Very happy indeed. The whole process was extremely easy. Starting with the online carpet selec... See more
Company replied
We've used United Carpets Southport 5/ 6 times now and always found them to be really helpful/ friendly/ honest when choosing carpets. Especially Norman and Chris. We recently had carpets fitt... See more
Company replied
The sale staff are great, competitive prices, prompt measuring service. The problem are the fitters they use. They subcontract the job and unfortunately they are not thorough, shove scraps into the be... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
169-173 Hart Street, PR8 6DY, Southport, United Kingdom
- 01704 544900
4.8
Excellent
144 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Very accommodating with a time that…
Very accommodating with a time that suited us. Friendly helpful staff in the shop and the fitters.
Great value for good quality carpets.
Professional, helpful and efficient.
Going back soon for my front room carpet. 🙂
May 18, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Jane, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Southport store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that you're happy with the finished results of your carpets.
We look forward to welcoming you back in the future for your front room carpet. Have a wonderful day.
Reply from United Carpets & Beds - Southport
Hi Pam, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Southport store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Southport store
To the Southport team a huge massive thank you to Norman for helping us choose in store, Mark for his measuring skills and advice and Ernie and Mick for their expertise in fitting our laminate and stair carpet. From start to finish you all guided us with your knowledge, expertise and friendliness we are over the moon with our new flooring and cannot thank you all enough for the amazing service you all provided we would not hesitate to recommend you thanks again Jackie and Tim
June 30, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Jacqueline, thank you so much for your wonderful review and kind words.
We are absolutely delighted to hear how pleased you are with your new flooring and that the team made the whole experience such a positive one. The team will be thrilled to receive your feedback and know that their knowledge, expertise and friendly service helped you every step of the way.
Thank you for choosing United Carpets Southport and for taking the time to share your experience. Your recommendation means a great deal to us, and we hope you enjoy your beautiful new laminate flooring and stair carpet for many years to come.
Best wishes from all the team at United Carpets Southport.
My first time using this company.
My first time using this company.
I bought 3 carpets from the southport branch. Had them fitted today. Very happy indeed. The whole process was extremely easy. Starting with the online carpet selection. Being able to view the carpets in youre actual rooms by photograph upload was really stress free. When I finally chose my carpet and colour I called the shop snd spoke to Chris the manager and he actually ended up selling me a better carpet at the same price ( surplus stock)
He even went out of his way on his day off to message me with pictures etc. Nothing was too much ..all of the staff from measuring. Shop assistants and fitters are extremely friendly and professional... 100% recommend them.
Even in 30% heat the fitters done a great fast job. Thanks to you all Dave.
June 25, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Dave, thank you so much for your fantastic review.
We're delighted to hear that your first experience with us was such a positive one.
We're pleased that every stage of the process, from measuring and advice in-store through to fitting, met your expectations. Our team takes great pride in providing friendly, professional service, so your feedback means a lot to us.
A special thank you for recognising the fitters' hard work, especially in the challenging heat. We're glad they were able to complete the job quickly and to such a high standard.
Thank you for choosing us and for your 100% recommendation. We hope you enjoy your new carpets for many years to come!
Product was already in stock and they…
Product was already in stock and they arranged very quick installation at short notice
June 1, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hello Anthony, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Southport store.
Thank you so much for the recommendation. Take care.
Top Notch Service and Quality at United Carpets and Beds
I recently had the pleasure of visiting united carpets and beds and I can't recommend them highly enough. I was greeted by Norman, whose friendly demeanour immediately put me at ease. He was incredibly helpful, guiding me through the various carpet and Lino options with a wealth of knowledge about each product.
The entire staff displayed a genuine commitment to providing excellent customer service, ensuring that I felt confident in my choices. They took the time to answer all my questions and offered insightful recommendations tailored to my needs.
The fitting team were punctual, professional, and demonstrated great attention to detail during the installation process. It was clear that they take pride in their work, and the results speak for themselves.
Additionally, I found the pricing to be very reasonable, especially considering the high quality of the carpets, Lino and the service provided.
Overall, my experience at United Carpets and Beds was exceptional. If you’re in the market for new carpets, I highly recommend visiting this shop. You won’t be disappointed.
May 5, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Deborah, thank you so much for your fantastic review and recommendation.
We are delighted to hear that you had such a positive experience with us from start to finish.
Norman will be especially pleased to read your kind words. We pride ourselves on helping customers find the right flooring for their needs, and it's wonderful to know that his knowledge, guidance, and friendly approach helped make the process easy and enjoyable for you.
We hope you enjoy your new flooring for many years to come and look forward to welcoming you back in the future.
Hats off to the shop in Southport
Hats off to the shop in Southport. First class experience from start to finish. Very professional and dedicated staff. We’re made up with the flooring and fitting. Highly recommended.
June 13, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hi, thank you for taking the time to leave a review.
We're so pleased that our Southport store could meet your expectations and provide you with a first class service from start to finish. We're so pleased that you're happy with the finished results of your flooring!
Thank you so much for your kind recommendation. Take care.
Great service
Great service - helpful store staff, good price, fitter turned up on time and did a super job
May 11, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hello Kate, thank you for taking the time to leave a review.
Its a pleasure to hear that our Southport store could make your experience with us a positive one!
Thank you so much for the recommendation. Take care.
Great products sold by pleasant…
Great products sold by pleasant professional staff in the shop and carpet fitters. Good communication
May 20, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hello Pauline, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Southport store.
Thank you so much for the recommendation. Take care.
United Carpets Southport
We've used United Carpets Southport 5/ 6 times now and always found them to be really helpful/ friendly/ honest when choosing carpets.
Especially Norman and Chris.
We recently had carpets fitted in HSL and lounge by Michael and Ben who were absolutely brilliant.
So respectful and bagged all the leftover carpet/ underlay
We asked if we could have them back to fit bedroom carpet and was overwhelmed to find they had gone above and beyond and put our bed and mattress back in the room for us..
Will be back when need more carpet.
Many Thanks, Liz and Gary
May 1, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Liz, thank you so much for your continued support and kind words. It really means a lot to us that you’ve chosen United Carpets Southport so many times over the years.
We’ll be sure to pass your lovely comments on to Norman, Chris, Michael and Ben — they’ll be delighted to hear how happy you were with both the service and fitting. Going the extra mile for our customers is something we always aim for, so it’s wonderful to know it made a difference.
We truly appreciate your recommendation and look forward to helping you again when you’re ready for your bedroom carpet and any future flooring needs.
Done as asked and pleased with outcome
January 14, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Mrs Nichol, thank you for taking the time to leave our Southport store feedback.
We're so pleased that you're happy with the service that you received from the team.
Thank you again for the recommendation. Take care.
The sales person was both pleasant…
The sales person was both pleasant polite informative and patient thank you
January 16, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Pamela, thank you for taking the time to leave our Southport store feedback.
We're so pleased that you're happy with the service that you received from the team.
Thank you again for the recommendation. Take care.
Always excellent and friendly service…
Always excellent and friendly service from Norman at United Carpets & Beds, clear and precise information, always reliable and very trustworthy, I always use this company as they do look after us and make sure we are 100% happy, really appreciate your help and support Norman your a top class bloke! Many thanks Megan 😊 🙏
January 9, 2026
Unprompted review
Reply from United Carpets & Beds - Southport
Hi, thank you for taking the time to leave a review.
We're so pleased that our Southport store could meet your expectations and provide you with a excellent, trustworthy and friendly service.
We hope to assist you again with any future projects you may have. Take care
Carpet
Lots of choices to choose and reasonably priced easy to order and arrange for measure and fitting
December 10, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Susan, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Southport store, including the wide range of choice and the prices.
Thank you again for the recommendation. Take care.
Thank you as always to Norman
Thank you as always to Norman, and to Chris who made our shopping experience at Southport perfect with their knowledge and expert advise. I recommend everyone to go there to find what they are looking for before looking anywhere else. Once again thank you and see you next time we need another carpet!!
November 22, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Maxine, thank you for taking the time to leave a review.
Its a pleasure to hear that our Southport store could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation. Take care.
United Carpets…
I use United Carpets regularly
Chris Norman and Mark all top guys providing excellent customer service and support at the shop whilst the fitters do a brilliant job on site.
November 21, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi, thank you for taking the time to leave a review.
Its great to hear that our Southport store could meet your expectations and provide you with excellent customer service and support in the store.
We hope to assist you again in the future, take care.
Great communication, lovely carpet, competitive prices
Nice gentleman talked me through the carpets I liked and appropriate for my room.
Good price, nice colour and fitted within 2 weeks, carpet fitters were very nice and respectful of your property.
Only recommendation/feedback I'd give is to advise the customer when purchasing, you have to discard of the offcuts etc yourself. We were doing a tip run, so no problem. But elderly/less mobile people may not be able to and may occur extra costs to pay another company to discard of it.
November 18, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Les, thank you for taking the time to leave a review.
Its great to hear that our Southport store could meet your expectations and provide you with a 5 star service.
We hope that you love your new carpets and we hope to assist you again in the future.
Let down by fitters.
Sadly let down by fitters scuffing paintwork and not cleaning up.
November 24, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Good afternoon Ian, thank you for taking the time to leave feedback.
We’re sorry to hear that the independent fitters did not meet the standard that you was expecting. Please contact our Southport store directly or email customerservice@unitedcarpets.co.uk so we can escalate your complaint further.
Kind Regards
The United Team
New kitchen flooring
Given great advice while in the shop. Fast delivery and fitting time. Excellent job
November 14, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Angela, thank you for taking the time to leave a review.
We're so pleased that our Southport store could provide you with great advice in store and the fitters did an excellent job.
Thank you again for the recommendation. Have a wonderful day.
A very big thank you to wonderful…
A very big thank you to wonderful Norman who works at the Southport branch. He really helped me when choosing my carpets and vinyl wood flooring, his lovely warm manner and kindness and professionalism made me feel so relaxed and made my experience with united carpets a wonderful one. Every step of the way from ordering to measuring up and booking in the fitters, he made me feel so at ease and I couldn’t have asked for anyone as nice as Norman, he went above and beyond. United carpets are very lucky to have such a wonderful person working in their company. Thank you Norman. I was very pleased with the quality of carpets and vinyl wooden flooring, the guys did a splendid job with the fitting. A great experience with United Carpets.
October 27, 2025
Unprompted review
Reply from United Carpets & Beds - Southport
Hi Maria, thank you so much for taking the time to share such a wonderful review.
We’re absolutely delighted to hear about your positive experience at our Southport branch and that Norman was able to make the entire process, from choosing your carpets and vinyl wood flooring to arranging measurements and fitting, so enjoyable and stress-free.
We hope to assist you again in the future, take care.
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