Not the first carpet we’ve bought from united carpets and once again we’ve had excellent service from the day we ordered in store to the day of fitting, kept informed all the way through and fitting w... See more
Location
Switch locationCathedral Retail Park Cathedrl Retail Park, WF2 9SE Wakefield, GB
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See what reviewers are saying
Excellent service throughout. Good professional advice given. Priced comparable to other shops. Fitted well. I would have given five stars if the wait for the carpet hadn’t taken three weeks. Whi... See more
Company replied
The in store selection was really good and the team was very helpful. Got everything sorted in one visit and they were able to accurately estimate how much flooring I would need based on the floor... See more
Company replied
Lovely and friendly guy that came out to take measurements, I can't fault this company as I always use them...only one issue, the guys who laid my lino (although friendly and amiable) left the offcuts... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Cathedral Retail Park Cathedrl Retail Park, WF2 9SE, Wakefield, United Kingdom
- 01924 200141
4.5
Excellent
160 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not the first carpet we’ve bought from…
Not the first carpet we’ve bought from united carpets and once again we’ve had excellent service from the day we ordered in store to the day of fitting, kept informed all the way through and fitting was perfect from some great lads.
May 5, 2026
Unprompted review
Extreamly helpful staff
Extreamly helpful staff, made decisions very easy with the advice given and great service when sorting out instalation
April 21, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Bradley, thank you for taking the time to leave a review.
We're so pleased that our Wakefield store could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future. Take care!
Great company
Always go here for carpets, very efficient, great customer service and great carpet fitters always on time
March 10, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Claire, thank you so much for your kind review.
We're so pleased that you're happy with the service that you recieved from our Wakefield store.
Thank you for the recommendation. Take care.
Excellent friendly service in the shop…
Excellent friendly service in the shop and fitters good
April 2, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Thank you for taking the time to leave your kind feedback. We hope to see you again soon for your next project.
Kind Regards
United Carpets
Knowledgeable polite staff couldn't do…
Knowledgeable polite staff couldn't do enough for me
April 30, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Sara,
Thank you for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets and Beds Wakefield
Great quality carpet
Great quality carpet , super helpful team in store and fitters did a great job. Very happy. Will use again.
April 17, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Jacqui, thank you for taking the time to leave a review.
We're so pleased that our Wakefield store could meet your expectations and provide you with such a positive service with great qaulity carpet.
We're so glad that you're happy with the overall service that you recieved. Take care.
Great Experience
The in store selection was really good and the team was very helpful. Got everything sorted in one visit and they were able to accurately estimate how much flooring I would need based on the floor plan I provided. Great prices.
The installer was efficient and professional. Got the job done quickly and without fuss. Showed up on time and did a great job.
Will be using this location again for the rest of our house as we replace the current flooring in stages.
March 19, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Alexandra, thank you so much for your kind words!
We’re really pleased to hear that you had a great experience with both our in-store team and installation service. It’s fantastic that everything could be sorted in one visit and that the flooring estimate based on your plan was spot on.
We truly appreciate your continued trust in us and look forward to helping you with the rest of your home as you complete each stage. See you again soon!
Gripper Rod
Needed just one gripper rod for felt backed carpet, called into the Wakefield store and yes they had stock, didn’t charge me for the rod
Excellent service
April 8, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi, thank you for your lovely feedback!
We're so pleased our Wakefield team could help you out quickly and had exactly what you needed in stock.
It’s great to hear you received excellent service — we always aim to make things as easy and helpful as possible. We really appreciate you taking the time to share your experience!
Excellent service good price…
Excellent service good price outstanding fitting service
February 27, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi, thank you for taking the time to leave a review.
We're so pleased that you're happy with the excellent service that you recieved from our Wakefield store.
Thank you again for your recommendation. Take care.
Amazing
Amazing carpets and quick fitting. We are in love. Thank you!
February 11, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hello Charlotte, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you recieved from our Wakefield store.
Thank you again for your recommendation. Take care.
Excellent customer service
Excellent customer service, very high quality carpet, fitters were professional and on time. I honestly cannot recommend the Wakefield branch highly enough.
March 9, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Neil, thank you for taking the time to leave a review.
We're so pleased that our Wakefield store could meet your expectations and provide you with an excellent 5 star service with high qaulity carpet.
Thank you for the recommendation. Take care.
Excellent value and service…
All the carpets in our home are from United Carpets & Beds. We also bought a bed from there a couple of years ago. The choice of carpets is very good with very competitive prices. We always find the staff very helpful without being pushy.
Several years ago we were choosing a carpet for my Mum, who was housebound and we took some samples for her to choose from.
January 27, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Sheila, thank you for your lovely review and for your continued support over the years.
We’re delighted to hear that you’ve chosen us for all the carpets in your home as well as your bed purchase. It’s great to know that you’re happy with the range we offer and our competitive prices.
We’re especially pleased to hear your kind comments about the team being helpful without being pushy – that’s exactly the experience we want every customer to have.
Thank you again for your loyalty and for taking the time to share your experience. We really appreciate it.
Great bunch in this shop
Great bunch in this shop, served by new guy Alex , great new addition to the team, always shop here over everywhere else, thanks guys x
March 11, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Sarah, thank you for taking the time to leave a review.
We're so pleased that our Wakefield store could meet your expectations and provide you with a 5 star service.
We look forward to assisting you with any future projects. Take care.
Pete in the Wakefield store helped me…
Pete in the Wakefield store helped me choose my living room and stair carpet. Because I am OAP and I live alone it was great to get so much professional help. HIs advice was brilliant he could not have been any more help great customer service. And now I have a beautiful carpet at the right price just what I wanted love it. I cannot fault them I will be using United Carpets from now on.
March 4, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Julie, thank you for taking the time to share how our Wakefield store did.
Its such a pleasure to hear that Pete could help you find the best suited carpet for you and your home.
We're so pleased that you're happy with the finished results. We look forward to assisting you again in the future. Take care.
Completely happy with United Carpets &…
Completely happy with United Carpets & Beds in Wakefield.
Friendly staff , always willing to help, give sound advice and plenty of choice in the shop.
March 5, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Andy, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Wakefield store and the wide range of choice in store.
Thank you again for the recommendation. Take care.
Outstanding Team.
I had an excellent experience from start to finish. The whole team went above and beyond.
Dan took the time to help me find the perfect flooring, offering great advice and never rushing the process.Dan was happy to spend as much time as I needed and was happy to recommend flooring to suit my needs. As an example when choosing a stair carpet, advise was given on the type required and this was cheaper than what I actually chose. No pushy sales, just dedicated staff ensuring they get it right for their customers.
Martin came out to measure my floors- not once but twice when I decided I was changing more floors! I got a call at 9:30am as promised both times with an ETA. Arrived within the time frame, respectful, and professional throughout.
It is rare to find a team that are as dedication as the staff in this shop.
Pete was not directly involved in the choosing of my floors, but on both occasions was in the background with a smile, happy to help the team and quick to sort stock and support wherever needed.
A truly outstanding and dedicated team. I would not hesitate to recommend this store to anyone. They come highly recommended.
March 4, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Michelle, Thank you so much for your wonderful review.
We're absolutely delighted to hear about your positive experience with the team.
It's great to know that Dan took the time to guide you through the options and helped you find the right flooring without any pressure.
Your kind words about the whole team's dedication really do mean a lot to us. Thank you for taking the time to share your experience and for recommending the store – we truly appreciate it, and we look forward to hopefully assisting you again in the future.
Great company to deal with
Great company to deal with. They kept us informed regarding expected delivery date, the carpet is lovely and was fitted professionally.
Many thanks.
February 16, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Julie, thank you for taking the time to share our Wakefield Store did.
We're so glad that the team could meet your expectations and provide you with a great service.
We hope to assist you again in the future. Take care.
Reply from United Carpets & Beds - Wakefield
Hi Ellie, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Wakefield store.
Thank you again for the recommendation. Take care.
Excellent service throughout
Excellent service throughout. Good professional advice given. Priced comparable to other shops. Fitted well. I would have given five stars if the wait for the carpet hadn’t taken three weeks. Which wasn’t mentioned whilst making the purchase, I would certainly recommend them and would also look to purchase from them again in the future,
February 26, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Marilyn , thank you for taking the time to share our Wakefield Store did.
We're so glad that the team could meet your expectations and provide you with an excellent service throughout. Its great to know that you're happy with the final results.
We hope to assist you again in the future. Take care.
From looking round the Wakefield store…
From looking round the Wakefield store to the fitting of the carpet everything went very smoothly. Great service from all concerned.
February 24, 2026
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Christine, thank you for taking the time to share our Wakefield Store did.
We're so glad that the team could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future. Take care.
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