Excellent service throughout. Good professional advice given. Priced comparable to other shops. Fitted well. I would have given five stars if the wait for the carpet hadn’t taken three weeks. Whi... See more
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Location
Switch locationCathedral Retail Park Cathedrl Retail Park, WF2 9SE Wakefield, GB
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See what reviewers are saying
Lovely and friendly guy that came out to take measurements, I can't fault this company as I always use them...only one issue, the guys who laid my lino (although friendly and amiable) left the offcuts... See more
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Found just what we were looking for at reasonable price without being 'fussed over' by staff members. The ordering process was speedy and efficient with everything being explained thoroughly by a frie... See more
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These guys are always exceptional. They fit our hall stairs & landing this time. Professional, clean workers. Came when they said they would and did a great job. All staff courteous & friendly from or... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Cathedral Retail Park Cathedrl Retail Park, WF2 9SE, Wakefield, United Kingdom
- 01924 200141
4.5
Excellent
164 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great pricing and first class service
Great pricing and first class service. Been using Wakefield now for years. Don’t bother going anywhere else….special shout out to Steve &Anth.
October 10, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Jonathan, thank you for taking the time to leave a review.
Its great to hear that our Wakefield store could provide you a first class service.
We hope to assist you again in the future, take care.
Excellent from start to finish
Excellent from start to finish, helpful, knowledgeable and professional. My son bought carpet for his house very pleased with it.
September 18, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Yvonne, thank you for taking the time to leave feedback.
We're so glad our Wakefield store could provide you with an excellent service from start to finish.
Thank you again for the recommendation, take care.
Staff in store were great but not the fitters
Whilst the staff in the Wakefield store are very helpful and professional, the carpet fitters were not . I had a join in the carpet in the hallway which I was expecting, but the way this was left was quite frankly appalling. He just sprayed adhesive all over the new underlay and told the apprentice to keep walking on it. No carpet tape was used, it was so amateurish, I felt insulted that they thought I would accept this.
I went back to store and discussed this with them and they arranged to send the fitters out again. Whilst this is now better than it was, it is still very obvious and crooked . It annoys me every day when I look at it. This can't be right! The trouble Is I don't generally like to complain so I am putting up with it rather than go back and complain again, which everyone tells me isn't acceptable.
September 18, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Good afternoon Mike, thank you for taking the time to leave feedback.
We are sorry to hear that the service you recieved from the independent fitters did not meet your expectations, and the fitting of your carpets did not meet your standards.
We are glad to hear that our Wakefield store arranged for the fitters to come back out and rectify any issues. However if you are still not happy with the finished result please contact our Wakefield store or email customerservice@unitedcarpets.net, so we can come to a resolution.
Kind Regards
The United Team
Dan is great!
Dan was very helpful finding a match for the scrap of carpet we took in. Clearly knowledgeable in what he was looking for and helped us find a cost affordable solution.
October 4, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Rachel, thank you for sharing how our Wakefield store did.
We're so glad Dan could meet your expectations and provide you with a great service.
We hope to assist you again with any future projects, take care.
Havent got my order yet
Havent got my order yet, was told 3 weeks, turned into 2 months from order date. Person doing the order wasnt very polite and had no information on repayments with finance company at all.
August 13, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Good afternoon Safa, thank you for taking the time to leave feedback.
We're sorry to hear that there has been a delay with receiving your carpet. After speaking to the manger of our Wakefield store I now understand that your carpet is booked in to be fitted on Monday the 13th October.
Please do not hesitate to contact the store if you need anymore information regarding repayment and finance, and the store will be more than happy to go over this again with you.
We apologise again for any inconvenience this may have caused.
Kind Regards
The United Team
Carpet fitting poor
Happy with everything apart from the fitting.
Missing carpet grips and badly scuffed walls.
August 1, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Good afternoon Mr Winter, thank you for taking the time to leave a review.
We're pleased to hear you received a positive instore experience when visiting our Wakefield store.
However we're sorry to hear that the independent fitters failed to meet your expectations. Please contact our Wakefield store directly who will be able to assist you and rectify any issues.
Kind Regards
The United Team
Reply from United Carpets & Beds - Wakefield
Hi Brian, thank you for sharing how our Wakefield store did.
We're so pleased to hear that you're happy with your new carpet, and the service you recieved.
We hope to get the opportunity to assist you again in the future, take care.
Very nice bed the delivery team were…
Very nice bed the delivery team were there professional 👍
August 1, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Paul, thank you for the 5 star review.
We're so glad our Wakefield store and beds delivery team could make your experience with us a positive one.
We hope you love your new bed, take care.
Value for money friendly staff .always…
Value for money friendly staff .always willing to help .
August 7, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Mandy, thank you for taking the time to leave our Wakefield store a review.
We're so pleased we could meet your expectations and provide you with a 5 star service.
Thanks again for the recommendation, take care.
Great friendly service, great prices
The guy in the shop helped me and advised me to find a good carpet to suit my needs and budget. He was friendly but professional throughout and got me a great deal. I usually use United carpets as I have always found them to be good quality and great prices.
August 18, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Jo, thank you for taking the time to leave our Wakefield store feedback.
We're so pleased the team could help you find the right carpet that best suited your home and budget.
We hope to assist you again in the future, take care.
I had laminate floor laid in room…
I had laminate floor laid in room kitchen
And hallway
It looks beautiful flows all the way through
So professional lovely people
Over the years I have used them for most of my flooring and will definitely continue
August 14, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Pamela, thank you for taking the time to leave a review.
We're so pleased that our Wakefield store could meet your expectations and provide you with a 5 star service.
We hope you love your new laminate and we look forward to your next visit with us.
Really pleased with the service I have…
Really pleased with the service I have received from United Carpets.
From my initial shop visit through to final fitting.
I was under no pressure to buy and sales and measuring staff were all professional.
Fitting team did a great job.
I would recommend United Carpets to my friends and family.
July 22, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hello Mick, thank you for sharing how our Wakefield store did.
We're so pleased that the team could meet your expectations and provide you with such a positive service, with no pressure to buy.
Thank you again for the recommendation, we hope to assist you again soon!
Great service, fab product, reliable fitting
We have ordered laminate floor and carpets and the service has been excellent, fitters arrived as booked and one went over and above when we needed slightly more laminate to fit us in an finish the job that same week, would highly recommend and will be going back next year for a stair carpet.
July 20, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Julia, thank you for taking the time to leave a review!
We're so glad our Wakefield store could help you find the perfect carpet & laminate for you and your home.
Thanks again for the recommendation, we look forward to seeing you again soon.
Dave the salesman made it a seamless…
Dave the salesman made it a seamless experience on sorting everything out and within our budget,no pressure sales just professional help that we needed to laminate and carpet our bungalow which was completed on time to a very high standard,we would highly recommend this company and it's helpful staff,but a special thanks to Dave who worked very hard to keep everything in budget and looked after us from the minute we walked in until the job was complete.5* experience.
June 16, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Sue, thank you for taking the time to leave such a kind review.
We're so pleased that Dave could help you find the right laminate that best suited your home and your budget.
We hope to help you on any future projects you may have. Take care.
Good service
The sales person was really helpful and everything went smoothly as expected
June 3, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Maureen, thank you for sharing your experience with us.
We're so glad that our Wakefield store could provide you with such a smooth service.
We hope to assist you again in the future, take care.
Very helpful fella in the shop advising…
Very helpful fella in the shop advising and not pushing
Carpet fitted a couple of weeks later by a couple of lads and looks great
June 1, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hello Steve, thank you for taking the time to leave us a review.
Its great to hear that our Wakefield store could help you find the right carpet for you and your home.
We hope that you love your new carpet, and we hope to assist you again soon.
Excellent customer service from Pete…
Excellent customer service from Pete and installation team. Brilliant price and high quality. We refreshed the house for sale and it went within 3 days. Thank you!!
May 14, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi Jenny, thank you for taking the time to leave feedback.
We're so pleased that our Wakefield store & independent fitters could make your experience with us an excellent one.
We hope to assist you on any future projects you may have, take care!
Great service.
Within a hour we had picked our carpet and arranged measuring and fitting.Excellent quality and price.Did a great job fitting them.Wouldn't hesitate to use them again.
June 4, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hello Julie, thank you for letting us know how our Wakefield store did.
Its a pleasure to hear that they could help you find the right carpet for you and your home, and the independent fitter did a great job.
We look forward to your next visit with us, take care.
Great service friendly and helpful
Great service friendly and helpful. Fast fitting.
June 14, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hello Sharon,
Thank you for taking the time to leave feedback!
We are happy to hear that you had a great service and you are pleased with your new flooring.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Wakefield
Good job
Called beforehand to confirm the time, showed up in the agreed time slot. Did an efficient and good job, very happy with the service provided
May 24, 2025
Unprompted review
Reply from United Carpets & Beds - Wakefield
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience and received a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wakefield
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