We would like to praise the manager of the Worksop United Carpets for the amazing service she gave us! Marie worked tirelessly to sort out an misunderstanding over the date our fitter was coming. She... See more
Company replied
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We would like to praise the manager of the Worksop United Carpets for the amazing service she gave us! Marie worked tirelessly to sort out an misunderstanding over the date our fitter was coming. She... See more
Company replied
Very competent knowledgeable lady instore who made the process super easy. When the fitters arrived they were very pleasant chaps, super fast but after they had gone we realised they could have pulle... See more
Company replied
Exceptional customer service, from walking in Marie was so lovely and attentive! We absolutely love our flooring that was fitted so quickly we couldn’t believe we didn’t have a long wait! Great qualit... See more
Company replied
Used United Carpets before as they are always friendly, polite and knowledgeable about their products. Also it’s alway good to have time to browse without being badgered into a sale. The products ar... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

Clarence Road, S80 1QA, Worksop, United Kingdom
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Helpful staff in store
Good price for carpet

Reply from United Carpets & Beds - Worksop
This company is excellent, the staff are friendly and helpful and the stairs carpet was efficiently fitted to a high standard.

Reply from United Carpets & Beds - Worksop
I can always recommend this company. The team at Worksop always looks after me and my family.
Great value for money with first class service and it doesn’t matter whether you are spending a hundred pounds or ten thousand pounds either, you get the same treatment.
First class service!

Reply from United Carpets & Beds - Worksop
On time as stated, left everything clean and tidy.

Reply from United Carpets & Beds - Worksop
Exceptional customer service, from walking in Marie was so lovely and attentive! We absolutely love our flooring that was fitted so quickly we couldn’t believe we didn’t have a long wait! Great quality and fantastic staff! Will definitely be going back for carpets when we are ready!

Reply from United Carpets & Beds - Worksop
Great choice and service in store. Had the carpet we wanted and was happy with the price.
Regarding the fitting- the fitters turned up with the wrong metal door plate. It didn’t appear they were going to get the correct plate until we mentioned after they were fitting the plate they had brought. We had to highlight it was the wrong plate. Only then did they call the office and had the correct one brought over.
One of the fitters cut his finger and didn’t mention this to us. When they had left and we were vacuuming the mess we found blood stains in a couple of places on the carpet and also a few places on the skirting boards. We would have appreciated being told instead of it just being left. I have photos of the blood stains.

Reply from United Carpets & Beds - Worksop
From purchasing my carpet to it being fitted it was a brilliant experience

Reply from United Carpets & Beds - Worksop
Quick efficient services, installer was very professional!

Reply from United Carpets & Beds - Worksop
United carpets themselves were very good, good customer service and updates.
Sadly despite being very friendly the fitter scored around our new fitted wooden trim round the room and needed re varnished.

Reply from United Carpets & Beds - Worksop
Lovely service at their shop. Perfect fitting. Will definitely use again. Than you

Reply from United Carpets & Beds - Worksop
Great work. Floor looks lovely. Great workmanship. Will use again

Reply from United Carpets & Beds - Worksop
Rapid and excellent fitter on time friendly good service and excellent fitted

Reply from United Carpets & Beds - Worksop
Very helpful ladies in the showroom, wide choice of products to choose from, the fitter did a very professional job, we're very happy with the result.

Reply from United Carpets & Beds - Worksop

Reply from United Carpets & Beds - Worksop
Thank you for your service everybody who i had contact with were very polite and helpful. The fitters were extreamly friendly and did a good job fitting the carpets. And i am happy with the carpet you supplied and fitted

Reply from United Carpets & Beds - Worksop
Excellent mattress.
They were able to deliver quickly.
The quality very good.
It came shrink rapped.
But following the instructions which were easy to follow once in place and opening the bag it came to full size.
Really pleased with purchase.
The staff were really helpful.

Reply from United Carpets & Beds - Worksop
Very good company had these 8years ago so I decide to go back with them this time good quality and reasonable prices had young lad kirk fit my carpets very polite very good at his job

Reply from United Carpets & Beds - Worksop
Very nice helpful staff, easy transaction, fitter came on time and did a good job.

Reply from United Carpets & Beds - Worksop
Really helpful staff. Big car park at the rear. Great price & choice & totally reliable. Would definitely go back for future purchases.

Reply from United Carpets & Beds - Worksop
As ever, our experience was excellent. The choice was broad and the fitting was really efficient. We only go to United Carpets & Beds and recommend them without reservation!

Reply from United Carpets & Beds - Worksop
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