United Carpets & Beds - Worksop Reviews 

120
TrustScore 4.5 out of 5

4.7

Clarence Road, S80 1QA Worksop, GB


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Rated 5 out of 5 stars

Marie was so lovely, friendly and helpful. I was a first time customer, and Marie helped me with everything as I wasnt sure on what I needed. Will definitely be returning for the rest of my carpets.

Company replied

Rated 5 out of 5 stars

We would like to praise the manager of the Worksop United Carpets for the amazing service she gave us! Marie worked tirelessly to sort out an misunderstanding over the date our fitter was coming. She... See more

Company replied

Rated 4 out of 5 stars

Very competent knowledgeable lady instore who made the process super easy. When the fitters arrived they were very pleasant chaps, super fast but after they had gone we realised they could have pulle... See more

Company replied

Rated 5 out of 5 stars

Used United Carpets before as they are always friendly, polite and knowledgeable about their products. Also it’s alway good to have time to browse without being badgered into a sale. The products ar... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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4.7

All reviews

(120)

1,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb

As ever, our experience was excellent. The choice was broad and the fitting was really efficient. We only go to United Carpets & Beds and recommend them without reservation!

May 14, 2025
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi David, thank you for taking the time to leave us a review!

Its great to hear that our Worksop store could make your experience with us an excellent one.

Thanks again for the recommendation, we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Arrived on time no pushy sales very…

Arrived on time no pushy sales very helpful staff and looks fabulous fitted

May 21, 2025
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hello Sue, thank you for taking the time to leave us feedback!

We're so pleased that our Worksop store could make your experience with us a positive one.

We to assist you again in the future, take care!

Rated 5 out of 5 stars

Worksop United Carpets always give…

Worksop United Carpets always give excellent customer service from helping choose to fitting & any aftercare help.

May 6, 2025
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hello, thank you for taking the time to leave such a kind review!

We're so glad that our Worksop store could meet your expectations and provide you with an excellent service.

We hope to assist you on your next project, have a fantastic day!

Rated 5 out of 5 stars

All Very professional service and product

All good. Very professional and good products
.....

May 15, 2025
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Ian, thank you for taking the time to leave us a review!

We're so pleased that our Worksop store could meet your expectations and provide you with a professional service with good products.

We hope to see you again soon, take care!

Rated 5 out of 5 stars

We are very pleased with our carpet the…

We are very pleased with our carpet the service in the store was excellent and the carpet fitter was very professional and a credit to your company

May 7, 2025
Unprompted review
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Reply from United Carpets & Beds - Worksop

Thank you so much for the positive review! We hope to see you again soon for your next project.

Rated 5 out of 5 stars

Thank you for a Great Service from start to finish

The Whole experience from the time we entered the shop was a positive one.
Helped picking out a Hall and Stair Carpet. Very friendly and knowledgeable. Very fast service to fit it.
The fitter did such a good job. Looks lovely.
He was friendly and did a very professional Job.
I will shop there for any Flooring in future.

May 2, 2025
Unprompted review
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Reply from United Carpets & Beds - Worksop

Hi Susan, thank you for taking the time to leave us such a kind review!

We're so pleased to hear that our Worksop store & independent fitter could meet your expectations and provide you with a positve service from start to finish.

We look forward to assisting you again in the future, take care!

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff helping me choose what's best for me of which had in mind of colour. I'm so overmoon with the results

January 13, 2025
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Sarah, thank you for taking the time to leave us a review!
We're so pleased to hear that our Worksop store could meet your expectations and provide you with a positive service.
We hope to assist you again in the future, take care!

Rated 5 out of 5 stars

Carpets was delivered on time with…

Carpets was delivered on time with expertly fitted service, cost was better than had hoped,really really satisfied with my order,

January 23, 2025
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Ian, thank you for taking the time to leave us a review! We're so pleased to hear that our Worksop store and independent fitters were able to meet your expectations and leave you a satisfied customer. We hope you love your new carpet, take care!

Rated 5 out of 5 stars

Customer Service (Di) was great

Customer Service (Di) was great
Also fab stock range. Good price.

January 31, 2025
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Cathy, thank you for taking the time to leave us a review! We're so glad our Worksop store could meet your expectations and make your experience a positve one, take care!

Rated 5 out of 5 stars

Worksop branch new stairs and landing carpet

Worksop branch staff very helpful and polite even helped me with advice and assisted with my colour and style of carpet when using a colour scheme sample made of flooring and paint/wallpaper been used, plus the fitter who came was very polite and tidied up after himself so a great service from start to finish and the finished outlook now looks great. Thank you

January 3, 2025
Unprompted review
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Reply from United Carpets & Beds - Worksop

Hi David, thank you for taking the time to share with us how our Worksop store did! its great to hear they was able to help point you in the right direction to find the perfect carpet for you and your home. We're so happy that you're pleased with the finished look! We hope to see you again in the future, take care.

Rated 5 out of 5 stars

Brilliant customer service as soon as I…

Brilliant customer service as soon as I walked in and delivery was fab! They put my bed up for me and helped me carry the old one down. Will use these guys again for sure

November 27, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Jade, thank you for taking the time to leave us such a kind review! We're so glad that our Worksop store could make your experience with us a positive one. We hope you love your new bed!

Rated 3 out of 5 stars

Great salesman,Billy.

Great salesman,Billy.

Very poor fitting of lyno in our downstairs bathroom! So bad we are getting our handyman to come and refit/ make good.
We haven't reported at the store as we dont want the fitter back..if they can't fit it right first time they can't second time!

November 26, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Angela, thank you for taking the time to leave us a review! We would like to hear more about the service you recieved from our Independent fitters at our Worksops store. Please email customerservice@unitedcarpets.net at your earliest convenience with your details and any images you have of the fitted product and we will look into this for you.
Kind Regards
The United Team

Rated 5 out of 5 stars

Quick delivery and good communication

Quick delivery and good communication. Everything went very smoothly

November 11, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Nicola, thank you for leaving us such a kind review! We're so glad our Worksop team could give you a quick and efficient service, take care!

Rated 5 out of 5 stars

Quality carpet, very affordable

Brilliant carpet at a great price expertly fitted by Billy and his assistant at United carpets, Worksop.
Very happy and highly recommend dealing with these Guys

November 4, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hello Steve, thank you so much for the recommendation! We're so glad to hear that our Worksop store made your experience a brilliant one. Have a great Christmas!

Rated 5 out of 5 stars

Good service

Great service in shop nicely fitted carpet good service all round

November 8, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Val,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service in-store and love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Worksop

Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.

October 1, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Dean, Thanks for letting us know how we did! Its great to hear we could meet your expectations, all the best United.

Rated 5 out of 5 stars

Really good experience excellent…

Really good experience excellent fitters, professional and tidy great job .

September 27, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Rachelle, Its great to hear you had such a wonderful experience in our Worksop store, and thar you're happy with your new flooring! We hope to assist you again in the future, you take care!

Rated 5 out of 5 stars

Great customer service and amazing…

Great customer service and amazing carpet from them 10/10 always go here and will again and again.

August 6, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Georgio
We're so glad that we were able to go above and beyond your expectations! Thank you for the 5 stars!
United Carpets and Beds Worksop

Rated 5 out of 5 stars

Very happy with my flooring the quality…

Very happy with my flooring the quality and price was very competitive, happy customer

July 22, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Janet,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new flooring with the team able to get you a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Worksop

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service from United carpet’s at Worksop we have renovated a house so needed a full house I made multiple visits to the store and I can’t thank Marie enough she was very knowledgeable friendly and approachable not at all pushy even very patient when I kept changing my mind. I am thrilled with the carpets and vinyl so glad I chose United carpets. I must give high praise to Kirk that fitted what a top class job he did especially with our wonky floors he’s an excellent carpet fitter you can tell he’s been doing it years. One happy customer

July 23, 2024
Unprompted review
United Carpets & Beds - Worksop logo

Reply from United Carpets & Beds - Worksop

Hi Jane,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Marie able to advise you on your whole house renovation as well as Kirk our independent fitter delivering great customer service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Worksop

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