Unity Automotive Reviews 

189
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

We were lucky enough to win a raffle prize of a 5 hour experience driving a Cyberster! Excellent service from the Sales Manager at MG Coventry and thanks to Russ who organised the prize, which helped... See more

Rated 1 out of 5 stars

Had the misfortune to enquire about a Subaru, The salesman said he would email me , then passed it on to a colleague who said he send me some figures . I"m still waiting a week later for Ashley to c... See more

Rated 5 out of 5 stars

First experience of Unity and would use again without hesitation . Super friendly staff , thoroughly honest and professional as Julia in reception I cannot compliment highly enough. Having run my own... See more

Rated 4 out of 5 stars

We visited the Cheltenham showroom several times and test drove two cars. We put a deposit on a bmwi3 which we didn’t buy as we found the model we were looking for elsewhere. The deposit was prompt... See more

Company details

  1. Car Dealer

Written by the company

New and Approved Used Cars For Sale From the Unity Automotive group | Servicing at Unity Automotive | Midlands dealerships for Jeep, Subaru, Isuzu, SsangYong and Alfa Romeo in Oxford, Leicester, Coventry and Tredington


Contact info

3.9

Great

TrustScore 4 out of 5

189 reviews

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3.9

All reviews

(189)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

My new car

This was the first time i have brought a car from unity coventry.as i was concerned about going to the dealership because of covid Jack Key arranged a virtual viewing, answered any questions, emailed me all documents.
jack could not have been more helpful.Every time i rang them the young lady on the telephone was very pleasant as well, which does make a differance. GREAT SERVICE.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

This is my second car brought from…

This is my second car brought from unity Coventry. The service I received was excellent I must recommend this company for service and customer service even if you have a problem they will sort out any issues right away . The staff are exceptional when dealing with them from service to sales to parts all excellent. I would like to mention Jack Keys for his service to company they all deserve 5 star rating from me. A very satisfied customer who will be recommending unity Coventry in the future. Many thanks R Allden

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

Had my jeep booked in for 2nd year…

Had my jeep booked in for 2nd year service today at unity balsall common! Jeep affiliated service garage, use genuine Jeep mopar parts etc!
What a friendly bunch, and so helpful.. great service and clean car after... especially when it was half the price of Johnson’s fancy new garage in Solihull which is nearer to where I live!! Certainly won’t be using them ever!! How can you possibly charge £200 more for the same service !!
Well done Unity will definitely use you for any problems if I get any !! And future services. Keep up your friendliness it goes a long way.
And by the way you have great coffee options! Thanks!

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

An absolutely wonderful experience…

An absolutely wonderful experience buying my new MG ZS EV from Jack Key at Unity Automotive. Just when I needed a speedy transaction, I went from initial enquiry to delivery in seven days.
Both the car and service were magnificent; the deal, outstanding!
Well done Unity Automotive; even during COVID-19 lockdown, your service was exemplary.

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

I recently bought a ssangyong musso…

I recently bought a ssangyong musso sarecen in red. Considering I didn't really want a red one. I absolutely love it. Red hard top fitted. Looks great vehicle performs brilliant on any road. Went up the lake district. Good to see farmers buying them. That tells me they are value for money I would not hesitate to suggest people try the brand. Thankyou for a great truck

October 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and very pleasant staff

Booked my Isuzu Rodeo mechanical and electrical repairs brilliant service from the team at Unity Motors
Berkswell near Coventry.
From reception to collection within 24 hours work completed .
Have mention Bradley and Scott thanks guy's.
Recommend this garage to any one

October 24, 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed ☹️

Booked an appointment with Matt at Balsall Common MG to test drive a vehicle, I arrived on time and waited 20 minutes, I was not even given a courtesy, sorry my other appointment is running over. 2 other sales personnel told him I was waiting. I gave up and left. I would not recommend this dealership to anyone. Maybe some customer training would be more appropriate for this person!

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

Popped in on my way home tonight as a…

Popped in on my way home tonight as a warning light came on and wasn't sure what it was. They sales guys and the mechanic Olly at kidlington where great ,really helpful got my car sorted straight away. Always happy to help . I never worry with my jeep as they always take good care of it.
Emma Thompson

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

An absolute pleasure to deal with

An absolute pleasure to deal with. After going to a different MG dealer first and getting horrendous service, Jess was an absolute dream, really lovely, super helpful and willing to let me try my kit in the boot to make sure it would fit, sorted out an extended test drive to allow for real life driving experience and sorted everything out quickly and effortlessly. Would definitely recommend to friends and will return for future vehicle needs. A*** service 👍

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

Unity Garage

Unity Garage, Balsall Common, Coventry.
Warranty work on MG Excite completed (replace tyre sensors)
Courtesy car, completed in a day, fixed a puncture too.
Staff (Bradley) always friendly and efficient.
Excellent service.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Approved Used Subaru XV

I bought an approved used Subaru from Unity. Through several enquiries via phone and email and then to test drive and purchase, Matt was patient, responsive and courteous. A very good sales person.. A good experience at Unity, and I love the car too!

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

I've used unity now for a number of…

I've used unity now for a number of years for servicing ect and have just bought another car from them. Matt kept me updated throughout the whole process and dealt with concerns honestly and succinctly. A great service and the new car is great. Many thanks

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

After ringing three or four Subaru dealers to enquire whether the ex demonstrator they were advertising included a spare wheel, Matt, at Unity Leicester was the only one to say yes they would include it in the price.
He made it easy to come from the Isle of Man to view the car, collecting us from the airport.
He made the whole experience very pleasant, nothing was too much trouble, if this is typical of the standard set at Unity I highly recommend them,

Paul Michaels

January 20, 2020
Unprompted review
Rated 5 out of 5 stars

Eric the e-boxer

Price is important but customer service and the ‘feel’ of a car dealership is the real clincher.
We visited a number of dealerships in our search for a new Subaru Forester, all were very helpful but the ‘standout’ was Unity Coventry.
On the eve of the New Year, Eric the e-boxer is safely parked on our drive, so we would like to offer a big thank you to Jack for patiently guiding us through Project 6 Stars.
Happy New Year Unity Coventry

January 2, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

We brought a car yesterday from unity Leicester and we are very happy, Matt was very helpful, friendly and easy to deal with! We would 100% recommend this company especially Matt!
The car so far seems to be just what we need!
Also the lady that we also dealt with (unfortunately I don’t know her name) was very lovely, kept us informed and made the whole experience pleasant by chatting my young children and including them, she took time in making sure we were all ok while paperwork was completed!
Thank you both.. Merry Christmas

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you!!

My husband and I have just purchased a vehicle from Unity and we can not fault the service we received. Jessica McKeon was fantastic and really looked after us. The whole process was smooth, professional and we are really happy with our new car!!! Thank you Unity and an extra special thanks to Jessica!!!

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer service for all…

Outstanding Customer service for all the team at Unity. Jessica McKeon was very helpful and friendly with excellent Customer service. I recommend you use their services as I will be in the future. Thank you Unity Auotmotive.😊

November 7, 2019
Unprompted review

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