Bought item through tesco marketplace. Delivery mesup their end. Ref No for refund. Their website says delivered. Tesco supposedly sorting out. Nothing. zero, zilch. Learnt my lesson using tesco m... See more
Company replied
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See what reviewers are saying
Completed cancellation form 28th Oct (same day as ordered. I found item £14 cheaper direct from Mountain Warehouse). Also emailed to cancel. No response and dispatched two days after cancellation subm... See more
First I was a bit sceptical about ordering from this site as some reviews were negative.I suppose you get them everywhere.Jacket arrived in 8 working days from Belgium to Ireland.Its exactly what I ha... See more
Having worn out my very comfortable pair of leather gloves, I could not find anywhere on the high street that sold gloves. So I went on a search....and found Universal Textiles, and saw a picture of a... See more
Company details
Information provided by various external sources
Universal Textiles was initially founded in 1986 as a wholesaler of hosiery products based in Leicester Now we sell high quality products, ranging from clothing, shoes and bags to homeware, including towels, bath mats and bedding. With a wide range of brands including Trespass, Regatta, Hill Interiors, CGB Giftware and many more.
Contact info
50 Oswin Road, LE3 1HR, Leicester, United Kingdom
- 0116 218 2188
- hello@universal-textiles.com
- www.universal-textiles.com
3.0
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GREAT QUALITY
Nice comfy sweatshirts in exciting vibrant colours.
I use mine as a goalkeeper jersey!
Just perfect.
Delivery as expected - brilliant service.
December 6, 2022
Unprompted review
Perfect fit very smart good quality…
Perfect fit very smart good quality shoes delivered on time.
December 5, 2022
Unprompted review
I ordered with no hassles
I ordered with no hassles , great boots and deffo cheaper with you online than the shop
December 4, 2022
Unprompted review
Excellent coat- delivered quickly and I…
Excellent coat- delivered quickly and I am very pleased with the quality
November 23, 2022
Unprompted review
fast delivery good prices
November 18, 2022
Unprompted review
Disgusting Customer Service
I ordered a Hype hoodie and leggings Set! I only received a hoodie and no leggings! You have refused to send me the leggings I am owed so be aware Do Not buy from Universal Textiles!!!!
Order Number UTUK171463
November 14, 2022
Unprompted review
Item was very poor quality for the cost.
November 13, 2022
Unprompted review
This was my 2'nd purchase
This was my 2'nd purchase. Great prices and prompt service. Very courteous delivery driver too!
November 22, 2022
Unprompted review
Excellent service quality of goods…
Excellent service quality of goods fantastic why shop anywhere else
November 3, 2022
Unprompted review
Part of order missing
I only recieved tge top to the ladies base layer trousers were missing. Wouldnt buy from here again
Lee nelson
November 23, 2022
Unprompted review
Very nice sweatshirt with reflective…
Very nice sweatshirt with reflective strips...Great price, lovely design. Fast delivery
November 5, 2022
Unprompted review
Excellent Quick service
October 20, 2022
Unprompted review
A good range of items to purchase at…
A good range of items to purchase at reasonable prices.
October 25, 2022
Unprompted review
Goods were as described and what I was…
Goods were as described and what I was looking for. Packaged well and arrived promptly. Happy with the result.
October 29, 2022
Unprompted review
The parcel hasn’t arrived
The parcel hasn’t arrived. The delivery company, Evri, just continues to repeat the message that my parcel has been delayed and it’s impossible to get any further update.
Update: while the parcel still hasn’t arrived due to a problem with the courier, the customer services at Universal Textiles has been very helpful and refunded my payment.
November 1, 2022
Unprompted review
Reply from Universal Textiles
Hi Ray,
Sorry to hear Evri lost your parcel, we will feed this back to them. I can see you have asked for a refund for your order which we have already processed for you.
Again apology for the inconvenience this has caused.
Irene
Excellent Experience
Products as described, great price, good communication, response to questions timely, couldn't fault.
October 17, 2022
Unprompted review
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