this company is a joke!! paid for an unlock code that i never got.. emailed customer service multiple times and the address comes back as invalid or unknown or doesn't exists.. ive filed a dispute wi... See more
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DO NOT USE THIS COMPANY..WARNING.. After 3 months!! Order Id Brand Model Country Network Order Date Unlock Code IMEI Status 317240 ZTE ZFive USA (United States) Verizon 2019-04-05 990008... See more
This is a disgrace - 5 days ago I paid - keep getting spam emails - no real support - my ticket was resolved - but my problem is still there - no customer service for 3 days online - then I got some s... See more
Company replied
Successful unlock for Samsung A10e, (At&T). It took about a week, which wouldn't have been a problem, except that they originally said that it would be 30 minutes to 2 days. If they would have just sa... See more
Company details
Information provided by various external sources
UnlockNinja is providing Cell Phone Unlock Codes, Mobile Phone Unlocking and IMEI Codes. Easy and Safe Network Unlocking Service for your Mobile Phone!
Contact info
202 golf link residency block d2b phase 2 sector 18b dwarka, 110078, new delhi
- 09899976665
- info@unlockninja.com
- www.unlockninja.com
Rip-off Been over a week still.no.code
Been over a week still.no.code. Called to cancel
Only get busy signal.

Reply from Unlockninja
My phone could not be unlocked but I…
My phone could not be unlocked but I was happy with communication and fast refund and responses thanks

Reply from Unlockninja
Only after writing my review on here…
Only after writing my review on here did someone get in touch with me...
They couldn't unlock my phone and refused to refund me my money.
They just sent an email saying my ticket was closed.
Please be aware that doing business with them will be a hit and miss experience ...more than likely a miss.
Hope this helps other save their money.

Reply from Unlockninja
It's close to 2 months now I haven't…
It's close to 2 months now I haven't gotten a code or a refund
Told me they are having issues with their PayPal since last month and nothing has been done since then
I want a refund!
RIP offs charged me and got nothing
I entered the info of my phone my contact Information and paid for service now they wont respond after they charged me

Reply from Unlockninja
Great service.
Despite promises, helpdesk was dissapointing
In April I did get an unlockcode very quickly. Thereafter I mailed several times to ANKITA of UnlockNinja because it is not possible to unlock my phone.
Still wainting for an answer............................ And no refund of money!!!!!!!
Claims delivered unlock code
Claims delivered unlock code, but not the method to implement said code.
Took my money, then refered me back to the manufacturer.
If you want to unlock a Wiko Ride this is not the place.
By the way, no refund!
I am still waiting for an unlock…
I am still waiting for an unlock code,or at least one that works.
I put my order in on March 23 2020 and after hounding them got a code in May, that didn't work.
Would I use their 'service' again? No I don't have that much time to waste in life.

Reply from Unlockninja
I would rate zero stars if I could
I would rate zero stars if I could, no code and i reached out to them and the lady said I couldn’t get a refund and no respond yet since 1month. Scam don’t waste your time
no code could be found for the old cell…
no code could be found for the old cell phone. The payment has been refunded.
Thanks for your efforts
Unfortunately
Unfortunately, no code could be found for the old cell phone. The payment has been refunded.
Thanks for your efforts
Successful unlock for Samsung A10e
Successful unlock for Samsung A10e, (At&T). It took about a week, which wouldn't have been a problem, except that they originally said that it would be 30 minutes to 2 days. If they would have just said a week it probably would be better... Any way, besides that, they were responsive and respectful, and got the job done at almost half the price of other services.
They are reliable !!!
They have a great support team and they assist you in every step. Even if i couldn't unlock my phone, they manage to give me a quick refund. Their website is reliable.
Couldn't unlock, but quick refund.
Unfortunately they were unable to unlock my phone. However they refunded me the cost immediately.
So far not a good experience
So far not a good experience. TracPhone Samsung Galaxy J7 Sky Pro, still trying to get it unlocked. The instructions seem to be missing a step, no instructions on how to get to the needed key pad their in their instructions.
Very poor service.
Very disappointed.Ticket closed many times without unlock my phone.
Very disappointed.Ticket closed many times without solve the problem.My Samsung Galaxy A20 wasn't able to unlock through the SamKEY link was given by Unlock Ninja team member through email.I wrote emails and attached the failed result from SamKEY to Unlock Ninja Support and Miss Ankita email address,unfortunately I haven't get any feedback from them. Since 25/03/2020 until today(10/04/2020),this issue was abandoned.Nobody from Unlock Ninja team members take any responsible for this issue.I paid money to get this service from Unlock Ninja.But,they were failed to unlock my phone and irresponsible about it.I asked for refund as soon as possible.Nobody answer or reply to all of my email.Most of the emails were not get through to their email address and I got emails notification wrote their email address was not found.It's look like they were block or closed the email.All of this matter are really weird.The way Unlock Ninja team members were act,really stress me out.They were took my money without give the right service.I lost my money plus my laptop suffered from a virus came from the SamKEY link they were sent.I want my money back as soon as possible.Please, give my money back!
Recommend everyone
Recommend everyone. Great supportive team with lots of patience
Got my unlocking code for samsung…
Got my unlocking code for samsung galaxy at very cheap price. And also service was fast and great supportive team
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