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Rated 1 out of 5 stars

Fue una total estafa, solo hay un solo formulario para llenar la solicitud y según ellos, yo elegí el desbloqueo equivocado. Más todo obra para bien, Dios les pague y que sigan cosechando frutos. I... See more

Rated 5 out of 5 stars

With so much doubt on online company, UnlockPanda has proven herself to be one of the trusted n best company i have ever known. Am a Nigerian, i requested for a network unlock, i paid. Unfortunatel... See more

Rated 3 out of 5 stars

Pedi un desbloqueo a un iphone xs max verizon U.S.A fuera de contrato y clean imei, me llego la confirmacion de que ya estaba desbloqueado pero no fue asi, el iphone sigue bloqueado por verizon, al me... See more

Rated 5 out of 5 stars

Amazing customer service, stayed in touch the whole way - even when it wasn’t necessary - There was a major issue that came up a week after I payed them because of something on my end with the phone.... See more

Company details

  1. Internet Service Provider

Written by the company

UnlockPanda: Your Trusted Device Unlocking Partner Welcome to UnlockPanda, your reliable solution for unlocking devices across all brands, networks, and carriers. At UnlockPanda, we pride ourselves on providing a seamless and risk-free unlocking process, all from the comfort of your home. Risk-Free Operation: Worried about potential damage to your phone during the unlocking process? Rest easy with UnlockPanda. We guarantee a risk-free procedure, ensuring your device remains in perfect condition throughout the unlocking journey.


Contact info

3.7

Average

TrustScore 3.5 out of 5

163 reviews

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Rated 5 out of 5 stars

Great Customer Service

I own an iPhone 7 on the T-Mobile network. Someone gave me an unused iPhone 7 on the AT&T network. I wanted to unlock the new phone from the AT&T network so I could place my T-Mobile SIM card in it. I used the services of Unlock Panda, and within 24 hours, they sent me an e-mail that the new phone was unlocked. I performed the steps they sent, but it didn't unlock the phone. I tried the alternate steps they gave me, but again, the phone would not unlock. I wrote to their customer service. They asked me to check the information I entered to ensure I made no mistakes. I checked what I entered for the IMEI, the network, and the make & model of the phone. I entered everything correctly and told them so. A day later, they sent an e-mail saying that they were sorry but they were unable to unlock the new phone, and that they would issue a refund. Two days later, I received that refund. Even though I was unable to unlock the new iPhone, I would definitely do business with them again.

October 31, 2020
Unprompted review
Rated 3 out of 5 stars

Might work for you, but it didn't for me

The first time through, the service didn't work. I entered all the correct information.
I contacted support and they got back to me very quickly.
Then, I tried the different methods they suggested for unlocking my phone. None of them worked unfortunately.
I put in a request for a refund and that has been taking a considerably longer amount of time.

May 29, 2020
Unprompted review
UnlockPanda.com logo

Reply from UnlockPanda.com

Hi Alex,

We are sorry for the delay in providing you an answer. I'm having one of our representatives to take a look at your case so you should be receiving an answer in the next 24 hours.

Again, we apologize for the inconvenient.

Regards,

Bea
Unlock Panda Support
support@unlockpanda.com
www.unlockpanda.com



Rated 5 out of 5 stars

It works well for me

I like this service, this is my second time using unlockpanda and I am equally as satisfied and pleased with quality and to safe service they provide. Another thumbs up from me.

May 25, 2020
Unprompted review
Rated 1 out of 5 stars

Nunca les importó solucionar mi problema,They never cared about solving my problem.

Fue una total estafa, solo hay un solo formulario para llenar la solicitud y según ellos, yo elegí el desbloqueo equivocado. Más todo obra para bien, Dios les pague y que sigan cosechando frutos.

It was a total scam, there is only one single form to fill out the application and according to them, I chose the wrong unlock. Plus everything works for good, God pays you and you continue reaping fruits.

April 21, 2020
Unprompted review
Rated 1 out of 5 stars

I tried to contact to support staff

I tried to contact to support staff. Because I can’t unlock my phone. I asked for my refund back. They said can’t. It wast my money and my time. It fake advertise. I can’t unlock the phone and can’t get the refund back. Bad experience

April 21, 2020
Unprompted review
UnlockPanda.com logo

Reply from UnlockPanda.com

Hi,

We are sorry for the inconvenience with your unlock. As mentioned via email, the problem with your unlock is because the wrong carrier was selected when the order was placed. Therefore, the unlock was processed in the incorrect server and for that reason didn't work.

As stated on our policies, which you agreed to when placing the order, all the information provided needs to be 100% correct, otherwise we can't issue a refund for an order placed with wrong information.

We are sorry for the inconvenient and appreciate your understanding.

Sincerely,

Bea
Unlock Panda Support
support@unlockpanda.com
www.unlockpanda.com

Rated 3 out of 5 stars

Pedi un desbloqueo a un iphone xs max…

Pedi un desbloqueo a un iphone xs max verizon U.S.A fuera de contrato y clean imei, me llego la confirmacion de que ya estaba desbloqueado pero no fue asi, el iphone sigue bloqueado por verizon, al menos me reembolsaron el dinero via paypal, ojala y mejoren el servicio porque puse mi confianza en ellos y todo salio mal.

March 26, 2020
Unprompted review

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