Had taken some time in considering health insurance, but your customer services advisor was very patient and kept his cool. Very impressed with his knowledge of the market and therein the adv... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We received excellent advice from Thomas Fox from Usay with regard to private medical insurance. Thomas took his time to listen to our requirements and then explained everything carefully. We did not... See more
Company replied
Just renewed with Usay for another year, once again Adam has come up trumps. He is responsible for us taking up health insurance in the first place and each year on renewal he provides a detailed and... See more
Company replied
Ive just agreed my family's private medical insurance with Usay with Richard Honeyboure. I could not recommend more, very simple process, Richard handled everything, was incredibly clear on options an... See more
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Company details
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Agency
- Insurance Broker
- Life Insurance Agency
- Term Life Insurance Provider Company
About Usay Compare
Written by the company
Usay Compare makes finding the right private health insurance easy. We compare thousands of medical insurance policies from the UK's leading insurers, including Aviva, Bupa, AXA, Vitality and more. We make it our mission to find you the most competi...
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Get a QuoteContact info
Usay House, Lakeside Business Park, South Cerney, GL7 5XZ, Cirencester, United Kingdom
- 01285864670
- customerservice@usaycompare.com
- www.usaycompare.co.uk
4.9
Excellent
25K reviews
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Professional and helpful
Bruno explained everything thoroughly and found me the best deal.
June 30, 2026
Reply from Usay Compare
We are so pleased to hear that Bruno was able to explain everything clearly and help you find an excellent deal. We truly appreciate your positive feedback.
Professional & reassuring from start to finish
We are extremely happy with our experience with USAY Compare. Nick Haney took the time to talk us through all of our options, was incredibly knowledgeable, and never applied any pressure to make a decision.
He listened carefully to our concerns, answered all of our questions clearly, and helped us choose a health insurance plan that was right for our family's needs and budget.
The whole process was straightforward, professional, and reassuring from start to finish. We would highly recommend Nick and USAY Compare to anyone looking for expert, unbiased advice on health insurance.
June 30, 2026
Reply from Usay Compare
We're so pleased to hear about your positive experience! It's wonderful to know that Nick took the time to explain all your options and provided knowledgeable, pressure-free guidance. We're delighted that we could help you find the right health insurance plan for your family's needs and budget. Thank you for your kind recommendation!
Excellent service from Louisa Horgan
June 29, 2026
Reply from Usay Compare
We appreciate you sharing your positive experience with us. We are so glad to hear that the service Louisa provided was excellent.
Outstanding customer service
Outstanding customer service, patient and friendly. Highly recommend Rowan
June 30, 2026
Unprompted review
Reply from Usay Compare
We are so glad to hear that you found our Rowan customer service to be outstanding. Thank you for your high recommendation!
David Jackson was realy helpful and…
David Jackson was realy helpful and found the right policy for me. He explained everything in great detail and kept in touch throughout. Would definitely recommend!
June 30, 2026
Unprompted review
Reply from Usay Compare
We're so glad to hear that David was helpful finding the right policy for you and that he explained everything in great detail.
Really easy process Andrew Georgiou…
Really easy process Andrew Georgiou handled everything for me , found me the cheapest ans best suited health insurance policy for me . He was incredibly friendly and informative . Would highly recommend
June 30, 2026
Unprompted review
Reply from Usay Compare
We're delighted to hear that the process was easy and that you found the best-suited health insurance policy. We're also pleased that Andrew's service was friendly and informative.
The man I spoke to was very…
The man I spoke to was very professional. Made me feel at ease, and it was a pleasure to talk to him and he made it a lot easier. He is a true asset to your company
June 29, 2026
Reply from Usay Compare
We're so pleased to hear that you had such a positive experience and found Joseph to be professional and helpful. We truly appreciate your kind words!
A friendly and efficient service
A friendly and efficient service, easy to talk to and understand, would recommend.
June 22, 2026
Reply from Usay Compare
We are so pleased to hear that you found Steve's service friendly, efficient, and easy to understand. Thank you for your recommendation!
Reply from Usay Compare
We're happy to hear that our policy and pricing met your expectations. We appreciate your positive feedback.
Enabled me to make an informed choice my questions were answered with…
All my questions were answered with patience and respect.
I was able to take my time and with the knowledge from Daniel make an informed choice.
I would definitely recommend to my friends.
June 17, 2026
Reply from Usay Compare
We appreciate you sharing your feedback. We're so glad to hear that all of your questions were answered with patience and respect, and that you were able to make an informed choice.
Tom was knowledgeable
Tom was knowledgeable, helpful and had lots of useful advice. He was a pleasure to deal with and helped me reach a satisfactory decision after our research. Thankyou Tom.
June 22, 2026
Reply from Usay Compare
We're happy to hear that you found Tom knowledgeable and helpful. We appreciate your positive feedback and are glad he assisted you in reaching a satisfactory decision.
Great service
Helpful friendly staff. William explained every thing well, in plain English. No jargon.
The process was very straightforward and fast.
June 29, 2026
Reply from Usay Compare
We're delighted to hear that William was helpful and friendly, and that the process was straightforward and fast for you. Thank you for your positive feedback!
I had a really positive experience…
I had a really positive experience speaking with Jake Lutton over the phone. He was patient, polite, and took the time to clearly explain the insurance policy in detail. All matters of my questions were answered thoroughly , and I never felt rushed at any point. Great customer service overall. Thank you
June 29, 2026
Reply from Usay Compare
We appreciate you sharing your feedback. We're happy to hear that your experience was positive and that Jake was patient and polite. It's great to know that your questions were answered thoroughly and that you felt unhurried.
Reply from Usay Compare
We are so happy to hear that Joe's customer service was efficient and helpful. We appreciate your kind words.
Beautiful glasses
Beautiful glasses! Thank you to Tina for the lovely card as well . Thank you Tina
June 22, 2026
Reply from Usay Compare
This site is for reviews about the service people receive when asking about Private medical insurance. I think your comments may have been left in error.
John was friendly and efficient
John was friendly and efficient. He explained everything carefully, went through all the details and made sure I understood them. I felt very comfortable - taking out an insurance policy can be daunting, but John made it easy.
June 30, 2026
Unprompted review
Reply from Usay Compare
We're so pleased to hear that our service was friendly and efficient, and that everything was explained carefully and made easy to understand.
Reply from Usay Compare
We're happy to hear that Sam provided you with helpful. We appreciate your positive feedback!
The representative Sian is a great…
The representative Sian is a great person, a great listener and wonderful person that explains the whole process quite well.
June 29, 2026
Unprompted review
Reply from Usay Compare
We appreciate your feedback. We're so glad to hear that you found Sian to be a great listener and that she explained the whole process well.
Joe Obrien was very helpful and talked…
Joe Obrien was very helpful and talked me the process
June 15, 2026
Reply from Usay Compare
We are so glad to hear that Joe provided you with such helpful assistance and clearly explained the process. We appreciate your kind words.
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