Usn Sport Reviews 

417
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

On my Online Order #31056 I ordered Diet Fuel Ultralean Chocolate / 2.5 kgs. Received expired Product BBE: 03/2025. Contacted Customer service Team through emails with pictures from the 27/06/2026 ti... See more

Rated 1 out of 5 stars

Not just disappointing—genuinely worse than expected. I bought “Super Grow Beast” from Home Bargains because the price seemed great, but the quality is very poor. It’s heavily loaded with soy and ca... See more

Rated 1 out of 5 stars

Hyperbolic mass product made my stomach bloated and aching, which I didn't have from other brands gainers. Instead of gaining weight I lost it going more often to toilet and unable to eat for sometime... See more

Rated 3 out of 5 stars

I used usn anabolic powder most of last year with good results,then changed to phd whey powder ,until 2 weeks ago due to price,saw a good deal at holland +barrett on usn so purchased 2 tubs.After 5 da... See more

1.6

Bad

TrustScore 1.5 out of 5

417 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(417)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely disgusting customer service

Absolutely disgusting customer service.

Placed an order 13 days ago paid for next day delivery and have still not received the items. Whenever i call i get told they need to speak to the warehouse and they will call me back, do i get a call back? No..

DO NOT ORDER FROM THIS WEBSITE absolute SCAM

October 5, 2017
Unprompted review
Rated 1 out of 5 stars

Awful

Awful, ordered on a Tuesday, for next day.

No item arrived for a week, emailed them and told me the item has not been dispatched due to stock take, and the order never went through.

Avoid. Customer service and fulfilment issues clearly. With so much competition out there for supplements, you think they would have it all ironed out, I guess not.

October 4, 2017
Unprompted review
Rated 1 out of 5 stars

disgraceful customer service

disgraceful customer service! Actually, there is not customer service at this company. Products over priced and not reliable at all. Stay away from this brand!

June 4, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service!

Terrible Customer Service!
Their customer service were rude, impolite, could not string a sentence together and refused to be of any help or assistance after I fell ill on one of their Diet Fuel products which was clearly off from the taste and smell. I only went through half a glass before realizing this. After getting nowhere with their support, I had to discard the tub in the end. Also to clarify, I was very polite when contacting them to explain the situation but I am appalled at their disgusting service and will never buy a USN product again. If you ever have an issue with a product of theirs, you will struggle to get any help from them!

April 5, 2017
Unprompted review
Rated 1 out of 5 stars

Absolute shower of a company!!!

Thought i would give these guys a chance. 8 days since i ordered my protein, was advised firstly that they ran out of stock of the double chocolate (after 2 days of ordering), so i chose the Strawberry. 5 days later i was advised again that this was out of stock, and without giving me another option, they decided to cancel the order and refund me. Still no refund, prompted twice, no reply via email.
Terrible service, i have gone back to my usual trusted brand.

March 29, 2017
Unprompted review
Rated 1 out of 5 stars

AWFUL SERVICE

They delivered only half of my order.....then apparently sent out the rest. AGAIN they didn't send it all..They said the rest would arrive today and no sign of it...

Emailed and got an 'out of office/on holiday response'. Emailed again - no reply.
Phoned and they didn't seem bothered at all..
Tweeted and had a reply straight away promising to help - which led to nothing.

How many times will they tell me it's 'in the post?'

If it does not arrive tomorrow I am getting a refund and never using this company again.

July 1, 2014
Unprompted review
Rated 5 out of 5 stars

Always A* service

Full range of products, good communication, fast delivery, texts with dates and times (within 1hour!) of delivery.

August 17, 2013
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING

Ordered on the Saturday night and received my order on the Tuesday. Beats Myprotein and bodybuilding warehouse hands down. Definitely recommend!!!

August 15, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

I have used USN products for many years with great success. Recently I made a purchase directly from the UK USN site for the first time. The online shopping experience was very useful because it allowed me to access detailed information about various products quickly and accurately. Delivery was very quick with regular updates to my mobile. Once again USN products and services have exceeded my expectations. Thank you.

August 7, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look