I've been a wig wearer for years and thought I'd found my favourite and trusted supplier until I discovered Valentine Wigs. The customer service is excellent and almost feels personal. Each item is ca... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a Bailey wig by Rene of Paris , in Colour Irish Spice , I love it the service from Valentine wigs was excellent, it arrived super quick and was packaged very well , I found the website... See more
Company replied
I recently made my first purchase from this company and I can honestly say the service I received was exceptional. I had left it rather late in placing my order and had a fairly tight window from t... See more
Company replied
Have bought and reviewed wigs from this company before - all excellent , good prices and great communication . Thus time bought accessories , mistake was made with one product . Emailed them, same day... See more
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Company details
Written by the company
Founded in 2005 with a purpose – to passionately provide our customers with a Personal and Discreet Shopping Experience. We are committed in ensuring you are delighted with our quality customer service. Your satisfaction is our guarantee. Don't hesitate to call us on 01453 624 624 (Mon-Fri 11.00am - 3.00pm) for helpful and attentive support. You can be assured of our very best attention at all times.
Contact info
Unit C, Upper Floor Office, Tradeplas Building, Stroud Road,, GL6 0BE, Nailsworth, United Kingdom
- 01453 624624 Mon/Fri 11am - 3pm
- sales@valentinewigs.co.uk
- www.valentinewigs.co.uk
4.7
Excellent
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
5* for Valentine Wigs
5* for Valentine Wigs! Nothing is too much trouble, quick response to any questions or queries. I would only trust Valentines for my wigs. I lost my hair 26yrs ago and in the early years I was lost until I discovered Valentine Wigs, so a big thank you guys.
July 14, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Fiona!
It is always such a delight to hear from you!! Thank you so much for your wonderful review! 🌟 We're absolutely thrilled to hear that you've had such a positive experience with us. It means the world to know we've been able to support you over the years. Your trust and kind words inspire us to keep doing our best.
Big thank you from all of us at Valentine Wigs!
Best wishes,
Valentine Wigs xx
Legit professional and great service
This is my favourite UK wig supplier, friendly staff and great prices. It’s a relief to have such a good reliable company to get my wigs from.
June 16, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Petra!
Thank you so much for your kind review! We're delighted to be your favourite UK wig supplier! It's wonderful to come into the office on a Monday and hear that you find our staff friendly and it really puts a spring in our step, thank you! Your trust mean everything to us.
Best wishes,
Valentine Wigs xx
Always so helpful and extremely…
Always so helpful and extremely knowledgeable, the prices are the best online !!! 🙏🏻♥️
July 14, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Shelia!!
It is always so lovely to hear from you. Thank you so much for taking the time to leave us a 5 star review, it means the world to each of us!!
Speak soon - we hope!
Best wishes
Valentine Wigs xx
Fabulous service
Fabulous service, and great prices.
I was so happy with my purchase 😊
April 12, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Nicola,
Thank you for taking the time to leave us a 5 star review!! It means the absolute world to us.
We look forward to hearing from you again in the future,
Best wishes
Valentine Wigs xx
Have ordered a few times
Have ordered a few times. Reliable service and the hair is packed to perfection with an added bonus of a chocolate.
July 7, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Susan!
Thank you for your kind review! We’re delighted to hear that you find our service reliable and appreciate the care we put into packing your orders. We're glad you enjoy the little chocolate treat as well ;)
We look forward to hearing from you again soon!
Best wishes,
Valentine Wigs xx
Highly recommended!
Top class company. Ordering straightforward, communications excellent. Very good pricing. Delivery as scheduled. What's not to like? Always pleased with their service. Highly recommended!
July 5, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Pauline,
Thank you so much for your wonderful review! We're thrilled to hear that you find our ordering process easy, our communication excellent, and our pricing competitive. It's fantastic to know our deliveries have consistently met your expectations. Feedback like yours reassures us that our efforts are working in all the right areas of the business, and it's incredibly rewarding to hear for the entire team.
Your kind words and recommendation mean the world to us. We're so happy to have you as a loyal customer, we look forward to hearing from you again in the future!!
Best wishes always,
Valentine Wigs xx
KINDNESS
Having alopecia, to find caring people who go above & beyond to help me is everything. I won’t go anywhere else ever again. I found you around 3 years ago. Thank you to all the team x
July 7, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Andrea,
What can we say! We always look forward to hearing from you. You are honestly just so delightful to speak to, and we love the relationship we have built over the last three years. Thank you so much for your heartfelt review. It means the world to us to know that we’ve been able to support you on your journey with alopecia.
Thank you for your trust and loyalty.
Best wishes always,
Valentine Wigs xx
I've used Valentine's for many years…
I've used Valentine's for many years now. I couldn't have wished for a better service, Richard and team are always happy and keen to do what they can to make the buying process easy and pain free. Thanks guys!
July 1, 2024
Unprompted review
Reply from Valentine Wigs UK
Thank you so much for your wonderful review! We're delighted to hear that you've been using Valentine's for many years and that our service has met your expectations. Richard, in particular, will be thrilled to hear your kind words. He and the team are always happy to help and strive to make the buying process as easy and stress-free as possible.
Your appreciation means a lot to us, and we are grateful for your continued trust and loyalty.
Best wishes always,
Valentine Wigs xx
Coco Open Top by Hairware Natural Collection - Golden Nutmeg
Coco by Hairware is a great style. A face-framing soft bob that is very sleek. The fit is absolutely perfect, the cap sits smoothly on my head with no bunching. It's light and airy with adjustable tabs. It looks completely natural and I really don't have to give it a second thought once it's on. The original shade I ordered was out of stock, however the Valentine team were able to obtain my alternative shade and the order arrived in record time! Fantastic service and always confident in the quality of the wig. The Loyalty Rewards are a great bonus. I can highly recommend Valentine Wigs.
July 1, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Marie,
Thank you so much for your detailed and glowing review of the Coco Open Top in Golden Nutmeg!
We're thrilled to hear that you love the style and fit of the wig. The details you provide are so helpful to others looking to purchase this style!
We apologise for the original shade being out of stock, but we're happy that our team could quickly get you an alternative shade. It's fantastic to hear that your order arrived in record time. We pride ourselves on our service, and your confidence in the quality of our wigs means a lot to us.
We're also pleased that you appreciate our Loyalty Rewards program. Thank you for your high recommendation! We will be sure to pass your comments onto our supplier regarding the Coco, we know they will be over the moon to hear them!
Best wishes always,
Valentine Wigs xx
I always order my hair peices from…
I always order my hair peices from valentines wigs and nowhere else. It's the only company I trust. I like the fact that the communication is excellent and there's always someone to answer the phone if needed. All the hair I received is packed nicely and is always best quality. For me there is nowhere else I would buy , oh and the prices are good too and usually no extra charges for postage.
May 15, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Caroline,
Thank you so much for your wonderful review! We're over the moon to be your go-to choice for hairpieces!!
It's fantastic to hear that you appreciate our excellent communication and responsive customer service. We're also glad that you find our packaging and hair quality top-notch.
Your loyalty means the world to us, and we're thrilled that our competitive prices and free postage make your experience even better. Thank you for your continued trust and support.
Best wishes,
Valentine Wigs xx
Valentine Wigs … A great company.
It has been a pleasure to be a customer of Valentine Wigs for many years.
I have tried other companies but I’ve never found one to beat Valentine..
All the staff Richard, Betty, Mary and yes all of the staff are extremely helpful and go out of their way to help in any way they can. I would never go to another company not after the help and complete satisfaction I get from Valentine. If you have a problem with loosing your hair or just fancy a change the joy it gives you when finding your wig of choice is simply amazing you can smile again 😊valentines standard of attention is exemplary.
Give them a call you won’t be disappointed.
Thanks so much all of you ……
🤗🥰 Patsy
June 3, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Patsy,
Wow, your review just made our day! 😊 Thank you so much for your kind words and for being a loyal customer of Valentine Wigs for so many years!!!
Richard, Betty, Mary, and the rest of our team are beaming with joy after getting a personal shout out! We're so glad that we could help you find the perfect wig and bring a smile to your face. Your happiness is our top priority and it's fantastic to know that our efforts have made such a difference for you.
Thanks again for your wonderful review and for being such an amazing customer. Sending you lots of love and smiles! 🤗🥰
All of us at Valentine Wigs xx
Valentine Wigs is Excellent
Valentine Wigs is a genuine business selling a huge variety of wigs, toppers, etc. The prices are very competitive, they offer discounts to members and have a loyalty scheme. They offer a loan of colour rings so you can check which colours are a good match before ordering a wig. Valentine's customer service is always excellent.
July 2, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Helen!
Wow, thank you for such a fantastic review! 😊 We're thrilled to hear that you've had such a positive experience with Valentine Wigs.
It’s great to know that our colour ring loan service and loyalty scheme have been helpful to you.
Your kind words mean the world to us. If you ever need anything else, don't hesitate to reach out. We're always here to help!
Thanks again for your wonderful review and support!
Best wishes
Valentine Wigs x
I am so happy to have found this…
I am so happy to have found this company Valentine wigs . It’s so refreshing these days to talk to people who are kind caring and helpful on the end of the phone ! I have worn wigs for over 30 years and trust me when I say this company will look after you . Great wide range of ready to wear wigs and excellent pricing , you don’t get better in service and price and the team
Will always do their best to get your wig to you on time . Valentine also have a rewards loyalty and review discount scheme which is fabulous . Thank you team .
Monique 2/07/2024
July 1, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Monique,
Thank you so much for your heart warming review! 😊 We're thrilled to hear that you had such a positive experience with us.
It’s wonderful to know that our team’s kindness, care, and helpfulness made a difference for you. After 30 years of wearing wigs, your trust in us means the world!
It is great to hear that our rewards loyalty and review discount scheme have been a hit with you!
Thank you again for your lovely words and continued support!
Best wishes
Valentine Wigs x
Thank you Valentines ❤️
Excellent service and customer support, the family team at Valentines offer a highly discrete and considerate service and have empathy and care for their customers. Superb range of hairpieces and products often with great offers not to mention 'Secret Sundays'.
July 1, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Nick!!
Thank you so much for your wonderful review! ❤️ We're over the moon to read your positive experience with us!!
It's fantastic to know that you appreciate our discrete and considerate service it is lovely to hear you feel that way :) we're also glad you enjoy our 'Secret Sundays'!
Your kind words truly mean the world to us. If you ever need anything, we're always here to help!
Thanks again for your support and lovely feedback!
Best wishes
Valentine Wigs xx
Genuine UK company
Had two wigs, same style different colours. One was fine but the other was awful with cold set issues. Valentines sorted the issues without hesitation. A legitimate, safe and efficient company to deal with.Been using Valentines for a long while, definitely a reputable company.
June 14, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi KB!
Thank you so much for your review! We're glad to hear that you've had positive experiences with us and that we've been able to address any issues promptly.
We strive to provide the best service possible and truly appreciate your trust and loyalty over the years.
If you ever need anything else or have more feedback, don't hesitate to reach out. We're always here to help!
Thanks again for your kind words and continued support!
Best wishes
Valentine Wigs xx
Always a positive experience when…
Always a positive experience when ordering from valentine wigs. Nothing is ever too much for Richard, Mary and the team if I’ve ever been unsure about something, they really do go over and beyond. Amazing customer service! x
July 1, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Tara!
Thank you so much for your lovely review! 😊 We're delighted to hear that you've always had a positive experience ordering from us.
It is wonderful to know that our efforts have made a difference for you. Your kind words about our customer service truly make our day!
If you ever have any more questions or need further assistance, don't hesitate to reach out. We're always here to help!
Thanks again for your amazing feedback!
Best wishes
Valentine Wigs xx
Fabulous UK online Wig Company
Valentine Wigs UK provides a wide range of wigs and hairpieces for all ages. The prices are great and generally cheaper than others. The service they provide is great. They respond quickly to any questions you may have and are so helpful. I would highly recommend them to anyone wanting to receive a genuine speedy purchase which is also so discreet. Their Wigs & Hairpieces are top quality, perfect team of staff too.
March 2, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Lynn,
Thank you so much for your amazing review! 😊 It is so lovely to hear such positive feedback.
Your recommendation is the best compliment we could receive! If you ever have any more questions or need assistance, please don't hesitate to get in touch.
Thanks again for your support and kind words!
Best wishes
Valentine Wigs xx
This company is my go to Wig company…
This company is my go to Wig company for a few reasons, they are so competitive with pricing, their service is 2nd to none and the staff are a delight to deal with, I can't praise this company highly enough.
July 1, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Alison!!
Thank you for your fantastic review! We're thrilled to be your go-to wig company and to hear that you find our pricing competitive and our service unmatched. Our team takes great pride in providing delightful customer service, and your high praise means the world to us. Thank you for being a valued customer and for your continued support!
Best wishes
Valentine Wigs xx
Best wigs, best price, great company
I am now a regular customer of Valentine Wigs.
I very often have something on order or have my eye on.
I have found them to be price competitive mostly being the best price.
They have an extensive collection of very high quality wigs in beautiful colours and styles.
I am kept informed of delivery dates at all times as a lot of wigs are manufactured in America or Germany.
Every wig is beautifully packaged and delivered as promised ❤️
June 22, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Lorraine,
it is so lovely to hear from you and thank you so much for your wonderful review! We're thrilled to hear that you're a regular customer and that you've had such positive experiences with us. It's great to know that you find our prices competitive and appreciate our extensive collection! We take pride in keeping our customers informed about delivery dates and ensuring that each wig is beautifully packaged and delivered as promised. Your kind words and continued support mean a lot to us. Thank you for being a valued customer!!
Best wishes
Valentine Wigs x
Excellent Customer Service
Large range to choose from, quick delivery and will price match if found cheaper elsewhere, although I never have.
Quick to respond to emails and a very friendly personal feel about the company overall.
Just can't fault them.
June 30, 2024
Unprompted review
Reply from Valentine Wigs UK
Hi Rose,
Thank you for your fantastic review! We're delighted to hear that you enjoyed our large selection, quick delivery, and price match promise. It's great to know you've never found our products cheaper elsewhere. Our team takes pride in providing prompt and friendly customer service, and your feedback confirms we're on the right track! We're thrilled to have met your expectations and look forward to hearing from you in the future. Thank you for being such a valued customer!
Best wishes
Valentine Wigs x
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