Venere.com 

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Rated 1 out of 5 stars

Do not use Venere for any reason whatsoever. I was charged for 5 nights at a guesthouse in Thailand when I could only stay for 2 days. Reason I had to leave was because I got physically sick staying i... See more

Rated 1 out of 5 stars

This company has very poor customer service or not enough people to answer customer's calls. I spend over 50 minutes on hold, on the two times I had to call to confirm my reservation. If the company... See more

Rated 1 out of 5 stars

If you call the costumer service you end up i India, very bad connection. The help desk seems very unprofessional. The website is also very poor, basic information is missing. You are prompted t... See more

Rated 1 out of 5 stars

Please BEWARE. I booked through Venere for a Hotel in Burgandy France. The hotel had no record of my booking. My bank researched the transaction and found that a hotel in TURKEY had been booked instea... See more

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Rated 4 out of 5 stars

Had a comfortable pleasant weekend at Berlin Palace.

Staff were friendly and helpful.
They even persuaded us not to dine on the first floor fine dining restaurant.
Small criticisms, 15 Euros for internet, my pillow too soft, breakfast crew failed to switch on heat to two buffet food warmers and prepared tea pots in advance which resulted in warm only tea but promptly rectified.
Central position to transport , shopping and park In sum, I will stay there again.

September 25, 2013
Unprompted review
Rated 5 out of 5 stars

You can't go wrong!

It's dead easy to navigate - tell them where and when you want to go, tell them what type of accommodation you want and how much you want to pay (to filter out everything you don't want), book it there and then (yeah, you need to check out the booking conditions - can I cancel? is there free wi-fi? when have I got to check out? when do I pay? etc - but you need to know all that anyway). The reviews are pretty reliable, and there are generally plenty of them, and ultimately volume doesn't lie!
Then just click and you're booked.
On the one occasion I had any difficulty Venere were quick and helpful to ensure the matter was satisfactorily resolved.

September 25, 2013
Unprompted review
Rated 5 out of 5 stars

Venere holds all hotel info together so you can easily find the best deal for your holiday.

I had been looking at various hotel websites to find the best deal for our holiday, I was chasing back and forth until ...
I found Venere and ... there were all the hotels I had previously seen, together - showing prices for me to compare, all the hard work taken care of.
Needless to say we found an excellent hotel at a good rate and enjoyed a lovely holiday.
Thanks to Venere

September 25, 2013
Unprompted review
Rated 4 out of 5 stars

Excellent options

Venere has a great variety of hotels. I love the layout of their pages...lots of information, maps for each listing, reviews on the properties, and great prices. What more could you ask for?

September 25, 2013
Unprompted review
Rated 5 out of 5 stars

No problem so far

We've used Venere to book hotels in Italy several times now and each time everything has been perfect. I hope this carries on for as long as my wife and I want to visit Italy!

September 24, 2013
Unprompted review
Rated 5 out of 5 stars

I have found Venere to be a reliable and reasonably priced booking agent in Europe!

I have found Venere to be a reliable and reasonably priced booking agent in Europe! Over the past 15 years we have used Venere while booking all over Italy. As a European agency, it provides access to hotels and B and Bs that you sometimes cannot find in American agencies. Scheduling is easy and if you have to cancel, that is also done easily.

September 24, 2013
Unprompted review
Rated 5 out of 5 stars

Wonderful

We stayed at "The gardens" in key west. You got us great rates and we loved every minute of it.

September 24, 2013
Unprompted review
Rated 5 out of 5 stars

Always my first port of call

I like my holidays and I like using venere.com a lot. It's comprehensive, easy to use, fun and great value for money. I can see instantly with descriptions, maps, photos and the guest reviews which give me that confidence I need to have from kindred travellers.
There's a great choice of deals to be done as well from location, room-type or pay or later at the hotel.
Choosing from venere.com is like starting your holiday experience from your computer. It's a real pleasure to use.

September 24, 2013
Unprompted review
Rated 5 out of 5 stars

Location, Location, Location in Loches!

What a fabulous stay we had in Loches. The apartment was so well located, very well equipped, spotlessly clean and the staff were extremely helpful. You could order fresh bread and pastries for breakfast - they had thought of everything! We will definitely be going back.

September 24, 2013
Unprompted review

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