Do not use Venere for any reason whatsoever. I was charged for 5 nights at a guesthouse in Thailand when I could only stay for 2 days. Reason I had to leave was because I got physically sick staying i... See more
Venere.com
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See what reviewers are saying
This company has very poor customer service or not enough people to answer customer's calls. I spend over 50 minutes on hold, on the two times I had to call to confirm my reservation. If the company... See more
If you call the costumer service you end up i India, very bad connection. The help desk seems very unprofessional. The website is also very poor, basic information is missing. You are prompted t... See more
Please BEWARE. I booked through Venere for a Hotel in Burgandy France. The hotel had no record of my booking. My bank researched the transaction and found that a hotel in TURKEY had been booked instea... See more
Company details
Contact info
Via della Camilluccia 693, 00135 , Roma, Italy
- 0039 06 361921
- marketing@venere.com
- www.venere.com
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Very good
Very easy to use, clear and precise description of hotels.
January 23, 2012
Unprompted review
everything is perfect!
Sito chiaro e senza sorprese!
Personale sempre disponibile per qualunque problema!
Site is clear and without surprisese...
Customer assistance is reliable and always available!
January 22, 2012
Unprompted review
I simply always use its services when travelling outside Spain
I have been using Venere's services for years and never had the faintest issue at all. I trust quite much other users' opinions, so far it has been a very reliable source for selecting hotels. Complimenti, Venere!
January 22, 2012
Unprompted review
Perfect experiences with the website
Booking through Venere works like a charm!
January 21, 2012
Unprompted review
Excellent website
Venere.com offers reliable and easy to find infomation about hotels all around the world. I have used it to travel to many countries, and have no complains at all. Maps are clear and photos provided both by the enterprise and the customers give you a clear picture of every hotel and place. Customer's opinions are easy to find and reliable.
January 20, 2012
Unprompted review
Excelent booking service
Suggest to extend your reservation services to include not only capitales and very large cities.
Your site and sofware are more friendly and your prices are more competitive than you competitors!
Good luck.
January 20, 2012
Unprompted review
un bon site surtout pour l'Europe du Sud / good site for southern Europe
J'ai utilisé ce site en Italie, Grèce et Croatie sans rencontrer de problèmes, en alternance avec booking, et je le recommande chaudement.
I used this site in Italy, Greece and Croatia without any trouble, alongside with Booking, and I highly recommend it.
January 20, 2012
Unprompted review
WoW! Great Experience
I book on Venere.com a great weekend in toscana with a very low price.
Fantastic place, very nice people.
All services of Venere site was perfect.
Important: i payed on the hotel!!!Nothing was payed in advance.
Trustable 100%
Emiliano
January 20, 2012
Unprompted review
Love the site....great experience.
Booked my hotel in New York...great experience, good prices and got what I exactly expected....
January 20, 2012
Unprompted review
Venere are spammers
Venere has resold their email lists. Do NOT register with them, or you will receive spam.
What they are doing is illegal. Unfortunately they are based in Italy, so it is not practical for me to sue them.
Update: I am NOT talking about a newsletter. The spam was sent from galahotels.com, who obviously bought the email list from Venere. I have never done any business with galahotels.com.
September 9, 2010
Unprompted review
Reply from Venere.com
Hi,
please note that our company owned by Expedia Inc.(the biggest online travel company in the world)and consequently we are not spammers. Our company sends newsletter only to those clients who register on our website. If you want to remove yourself from our list you can simply unsubscribe on our homepage. It takes some time untile email adresses are removed from our subscribers list so it might be that in the meanwhile you continue to receive some newsletters, but once you have unsubscribed you will no longer receive our messages. Many thanks and sorry the inconvenience. Micaela Zanarini - PR Manager Venere.com
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