Venntro Media Group Reviews 161

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Venntro took money from my account AFTER the site that I was subscribed to , was apparently liquidated and membership was moved ( unasked for ) to a new / other site that also required subs for ful... See more

Rated 1 out of 5 stars

Fake members, Scammers, average score of 1.5. No matter howe hard Venntro try to present themselves as a respectable member of the dating sites community, in reality you seem to be simply preying on t... See more

Company replied

Rated 1 out of 5 stars

Wicked crooks. Signed up my autistic son to undateables for him to meet others who share his condition. Could see nobody else with disabilities. Mainly prostitutes and hustlers. Once they hav... See more

Rated 1 out of 5 stars

Joined for a chance to meet a new partner however after not getting a single reply to any of my messages I started getting emails offering one night stands and naughty sex complete with graphic filt... See more

Company details

  1. Dating Service
  2. Software Company

Written by the company

Venntro Media Group is the technology and media company behind thousands of online communities and dating sites around the world. We exist to give all people the freedom to belong, to connect with others, to share their passions and be accepted in a safe, trusted environment.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

161 reviews

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Rated 1 out of 5 stars

this site can be linked to paid dating…

this site can be linked to paid dating sites and if you go of site for free chat the words ill call you from a negotiating call centre but big wait to call as always busy. beware and the very everything in common and ill fly to visit you for a month despite uk lockdown the will say dont worry i can quaranteen at yours

March 3, 2021
Unprompted review
Rated 1 out of 5 stars

Loopholes to take what isn’t earned

I quickly learned how important it is to keep a check on bank statements and more after joining a dating site. The terms and conditions meant that by agreeing for my details to be passed on to other sites it meant I paid for them and could claim nothing back! I also got a scammer who obviously saw me join and sent a friend request and just by accepting I gave him all my Facebook friends, details, pictures and first he tried being charming to ask me for money. When I said no I got threats and told he would photoshop my face on a naked girl with a whip to send to my friends if I didn’t pay. I asked if he could make her slim! The real scammers were the dating sites charging me without me picking up on it. Then when I asked a legal service that said they specialised in tracing scammers like this man and could give me help they told me to try ancestry too to trace him. Neither were any use and gave the answers I could google- don’t pay money or give details. Only to find they had recurring payments for subscription to the site! The banks then help the fraudsters not helping you get out of transactions and loopholes! You end up needing to keep a daily watch on statements, pay for phone calls that leave you on hold and pass you from person to person! No refunds and they all try to charge you again with the banks saying they unsubscribed you but you have to reach unreachable companies to stop payments they want. Venntro.net are one of many greedy people that want to take money off anyone not gullible just unlucky.

February 26, 2021
Unprompted review
Rated 1 out of 5 stars

Scam

I have been fraudulently debited for £24.952 on the last 2 months from my current account for a dating agency which I unsubscibed over a year ago also they have my bank details is criminal because I requested a new card with a new 16 digit no and a new security no.i contacted ventro media scam corporation only to be told they would not refund the debits so I contacted my bank and put a stop to any other debit request I intend to complain to the fca which has already warned this company about their shady dealings

February 8, 2021
Unprompted review
Rated 1 out of 5 stars

Poor Aftercare

They deal with payments for the online dating site WalesOnline Dating. Their after care was appalling and I would never use anything connected to them.

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

They are a scummy fraudulent company

They are a scummy fraudulent company. And they need to be investigated with INTERPOL. I have an unauthorised transaction on my account with these people. The best thing you can do if this happens to you is to contact your bank immediately and either ask for a chargeback or let them know that it's an unauthorised transatction and that the card has been compromised and they'll issue you with a new card (and probably refund you as well).

January 3, 2021
Unprompted review
Rated 1 out of 5 stars

Think twice before you join Nenntor's membership !

Charged me without permission although I did not renew my services. I did notice them through website on expiry date. For this illegal charge I emailed to customers service, no personal answer. The site programming also make people feel difficult to cancel the subscription and close the account . Venntro called itself as one of top dating websites? Shame on you!
I wish I would rate Venntro negative 5.

December 17, 2020
Unprompted review
Rated 1 out of 5 stars

How do they sleep at night?!

They should be utterly ashamed. Still Venntro Media will not deal with a fraudulent account set up on my 79 year old friend's card. They've said that a)they've cancelled the service so now are 'no longer able to deal with you' b)Despite the service being cancelled, they will simply tell the bank it's not a fraudulent account so will continue taking money. Yes, those two statements contradict each other.

So effectively:
1.'We don't care that you're a poor pensioner with serious health issues - we'll continue taking money from you, even though the account is cancelled'.
2.'Because the account is cancelled, we won't deal with you anymore, even though we owe you hundreds of pounds'.
2.'Despite the fact we've been fraudulently taking money from you for two years we think we're above the law and will continue, we only have to tell your bank we don't think this is a fraud. Easy eh? We can help ourselves to your pension money.'

November 20, 2020
Unprompted review
Rated 1 out of 5 stars

Fraudulent, Illegal

Fraudulent. I didn't even sign up for this service and they started taking money from my partner and I's joint account.

Stay away.

Edit: For context, my partner was sleeping while the payment went through. His phone was charging down here so there's no way it could have come from him legitimately. He's also atheist and 25. In conclusion there is no way, morally, literally or in any other way that he couldnt have signed up for this.

I will say that they were very nice in reimbursing us, and the payment was returned within 2 hours.

November 11, 2020
Unprompted review
Rated 1 out of 5 stars

Dodgy and a half

Dodgy and a half. If you enjoy having money taken from your account, and then going on a merry go round trying to cancel your subscription where you try to unsubscribe numerous times with no effect, and in which you are only vaguely convinced you signed up for in the first instance, and then, phoning up Venntro, only to find no identifiable signs of life at the other end having waited for ages to the point of frustration, these guys are for you!

You are asked if you want to cancel 8 times, and then you receive a link in your email, and then have to go to your email to confirm cancellation. Come of it! Is this service not able to generate authentic custom, is that why these shenanigans are occurring?

I'm pretty disgusted by the experience.

I seldom review, but wanted to save others the grief of dealing with this nonsense.

October 26, 2020
Unprompted review
Rated 1 out of 5 stars

Oh God Venntro Again

Oh God, if you have ever been on the receiving end of Venntro Media scam business then i feel for you, they send you around in circles trying to trip you up, all I wanted was to cancel my subscription, but they don't understand English, they DON'T understand 'cancel' in fact what they do is 'ignore' it and think that you want to carry on with the subscription. So it makes me ask 'which bit of 'cancel' don't they understand! I will endeavour to get my hard earned 'Venntro Media subscription' money back via my bank, because Venntro, truly are a bunch of

September 21, 2020
Unprompted review
Rated 1 out of 5 stars

Don't let yourself be scammed.

When I first became aware of Venntro Media group I assumed that it had something to do with the TV sites I was using during the lock down.But when I began to look at my Bank account details I realised that they were taking small amounts of money each month then a larger amount every three months so I checked the site and read the comments there realising that my subscription to dating sites had left me wide open to this sort of scam in all I have lost £189.70 over the course of 10 months. My bank is now working to recover this money for me.

September 19, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor experience...

I echo others' poor experience with these dating sites although I do believe there may be a small percentage of genuine people seeking genuine friendship.
My experience with Venntros's "Senior Christian Dating" repeats their apparent Shameful Schemes to mix all their 'members' data across their sites to ensure maximum 'members' interaction.

So how can an 18 year old atheist be a Senior Christian? That's the $64,000 question 🤔 There are 18, 20, 22, 31 year old women joining the Seniors every day, eh? I enquired how they could be and got 4 pat responses saying they have several memberships and 'cross-fertilize' members (not their words!) Hmmmmm.

They hook you in, and require payment to get 'better benefits'. Fair enough, but it's expensive imho.
However, I did get refund because I complained during 14 day 'onboarding' period (forgotten correct term)
My 'best' date turned out to be a scammer, asking for £50 mobile top up despite saying she was financially independent!
I researched the photos she sent me via image check facial identity sites (highly recommended for ID / "catfishing" check) and the photos were of a famous actress (!)
Once challenged, the member became rude and abusive accusing me of ruining their reputation... Hmmm
Once bitten, twice shy...
You live and learn...
Big money in these dating sites...
Due diligence, proceed with Caution!
Venntro: I suggest you don't 'mix and match' your multiple members - instead, keep your categories clear and show some integrity, e.g. not allowing 18 year old atheists (no offence, good to declare what you believe) to join a Senior Christians Dating Site! It's totally incoherent imho.
Also, as other reviewer wrote, deleting account button is NOT currently available on the site...

September 8, 2020
Unprompted review
Rated 1 out of 5 stars

SHOULD OF CHECKED REVIEWS BEFORE…

"FISH FOR SINGLES - DATING SITE!"
SCAM - SCAM - SCAM
1) Before payment, I had at least 20 women profiles who liked my profile and waiting for me to respond - After payment, I wrote to at least 10/20 without ANY reply;
2) You think, once you pay £24.95 (initial subscription fee) You would get full access - NO! You are charged further for ADD-ON(s);
3) At least 5/20 of the women profiles were very very attractive however, when clicking on their profile picture to gain more information suspiciously a RED NOTE would be displayed saying "they have left Fish for Singles (FfS) and been deactivated";
4) Profile Pictures - were sent to me randomly and sometimes within a space of a couple of minutes however, once again, when clicking on their profiles, just a few seconds later after receiving them, ALL were mysteriously, deactivated;
5) When CANCELLING SUBSCRIPTION there are eight (8) stages before being allowed to leave their site. And annoyingly between each stage they were prompting me to stay;
6) During CANCELLATION - First Question (1/8) - They gave FIVE REASONS for leaving - One of their fixed choices were "Suspicious Member Profiles!" For them to highlight this as ONE of the MAIN reasons people are leaving...? Suggests there to be lots of Negative, Customer Feedback (DATA);
7) Approximately, half way (18 days) through one month's paid subscription, I have noticed another pattern occurring - ALL female profiles who seemed to have taken an interest with my profile has NOT left a single (not one!) Personal Message. And, when responding with my own genuine interest (?) NOT ONE has ever replied....

It is obvious to me that ALL these women profiles are FAKE! I am therefore convinced that this service to be fraudulent!

August 23, 2020
Unprompted review
Rated 1 out of 5 stars

They are a poor company who are still…

They are a poor company who are still not clear that you are joining thousands of other dating sites. Plus they have no robust policy for stopping fake profiles by blocking ip addresses. Essentially if you complain they do not wish to know. It is a waste of money.

August 1, 2020
Unprompted review
Rated 1 out of 5 stars

Awful company - not clear how to cancel

Awful company, fraudulently takes money. Some weeks ago I cancelled
Trustpilot

my subscription and removed my profile on the dating site I signed up with believing this would be the end of it. I then woke up 2 days ago to find that £80 had been charged to me via my mobile phone. I contacted support who finally said I hadn’t cancelled with them so they wouldn’t be refunding the payment!!! I didn’t even know how to cancel with them since I joined via a dating website!! This is daylight robbery and this company should be avoided!!

July 22, 2020
Unprompted review
Rated 1 out of 5 stars

This group of dating sites share your…

This group of dating sites share your profile between them. For example, if you do get chatting to someone, they probably came from a completely different websit than you signed up for.
Also, they send out automatically generated messages, pretending to be from you. I received so many complaints from people that I never wrote to; but Venntro did on my behalf.

May 21, 2020
Unprompted review

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