Easy enough to find tickets of all different price ranges. Very smooth getting the tickets once they eventually came through. That would be my only drawback is it was just day before concert before... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
viagogo is an online ticket marketplace that enables people to buy and sell tickets to live events. viagogo guarantees every transaction.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience!
I don’t normally write reviews, but I felt like I needed to with this one. I couldn’t get tickets the ‘normal’ way to go see Luke Combs at Wembley Stadium, so I bought them on Viagogo. Only after I read the mixed reviews and was abit stressed to start with. However I just went with the flow, if I got them, great. If not, there was a guarantee of my money back.
The conclusion of this was that I just had one of the best nights of my life watching Luke Combs… the tickets were there on time. I think having them electronically is great. Nice and easy. 100% would use Viagogo again. I trust them until my trust is broken. If it’s like this weekend all the time, then I’ll continue to use them.
Definitely not recommended
Definitely not recommended
I booked tickets through Viagogo in Feb 2026. My tickets weren’t delivered until just before the event July 2026, causing unnecessary stress and leaving me convinced they weren’t going to be issued at all.
The whole experience was incredibly frustrating and not what you’d expect when paying for event tickets. I wouldn’t recommend using Viagogo and will avoid booking through them again in the future.
The experience was incredible
The experience was incredible! I made the booking process a year ahead, prior to the Wordcup tickets where avaiable. For that reason I could found airplane tickets and acomodation a better tariff.
Luke Combs Wembley
Great artist, good view and seats. Well organised departure.
Reliable and Smooth Experience, but Excessive Fees
I have purchased tickets through Viagogo three times, and every experience has been smooth and reliable.
Most recently, we bought four tickets for Tomorrowland. Before the event, I read many negative comments claiming that tickets could be fake, duplicated, or resold multiple times. In our case, none of that was true. Everything worked perfectly, all four tickets were valid, and we entered the festival without any problems.
The tickets were delivered as promised, and the entire process was straightforward. Based on my three personal experiences, I have had very positive results with Viagogo and would use the platform again.
My only criticism is the extremely high service fees. For our Tomorrowland tickets, the Viagogo fees were approximately 30% of the ticket price, which I consider excessive. The service itself was excellent, but the fees should be much lower and shown as clearly as possible from the beginning.
I reccomend
I guess everthing was done well. I only had to buy the ticket. Simple steps easy instructions. The price was very good also.
Everything was great
Everything was great. But I was getting worried because I did not receive my tickets until the day before.
Bruno Mars Wembjey Stadium. Very professional and hassle free.
Very professional and hassle free.
Timely Receipt of tix
Great pricing and great booking experience. Got the tix on time to be able to go to the festival.
100% positive
After reading some bad reviews I was reluctant to use, but to see Luke Combs it was worth the risk. So easy to use and we got our tickets without any issues. Had the best night ever at Wembley and would happily use again in the future. Would definitely recommend 👌
Really good 2nd time getting festival…
Really good 2nd time getting festival tickets and honestly so easy and straight forward. Very affordable.
all worked out great for tomorrowland…
all worked out great for tomorrowland 2026 belgium
The concert was great
The concert was great. Seats had a great view. Unfortunately the sound was muffled which made listening to both the dialogue and the songs difficult.
amazing service these koskesh people
Kept fully up to date
Kept fully up to date. Ease of accessing tickets.
My experience at the F1 Hungarian Grand Prix
My experience at the Hungarian Grand Prix completely lived up to expectations! If you are a first-time visitor with a General Admission ticket, definitely prepare to arrive at the track early to secure the best viewing spots. Also, keep in mind that the prices inside are a bit high—they are tailored more toward the Western European market. However, it is still definitely cheaper compared to most other F1 tracks.
Good overall experience
Good overall experience, received my tickets on time with no issues. Good support system!
Easy booking process
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








