viagogo Reviews 

Great artist, good view and seats. Well organised departure.

I have purchased tickets through Viagogo three times, and every experience has been smooth and reliable.

Most recently, we bought four tickets for Tomorrowland. Before the event, I read many negative comments claiming that tickets could be fake, duplicated, or resold multiple times. In our case, none of that was true. Everything worked perfectly, all four tickets were valid, and we entered the festival without any problems.

The tickets were delivered as promised, and the entire process was straightforward. Based on my three personal experiences, I have had very positive results with Viagogo and would use the platform again.

My only criticism is the extremely high service fees. For our Tomorrowland tickets, the Viagogo fees were approximately 30% of the ticket price, which I consider excessive. The service itself was excellent, but the fees should be much lower and shown as clearly as possible from the beginning.

I guess everthing was done well. I only had to buy the ticket. Simple steps easy instructions. The price was very good also.

Great service

Everything was great. But I was getting worried because I did not receive my tickets until the day before.

Very professional and hassle free.

Great pricing and great booking experience. Got the tix on time to be able to go to the festival.

After reading some bad reviews I was reluctant to use, but to see Luke Combs it was worth the risk. So easy to use and we got our tickets without any issues. Had the best night ever at Wembley and would happily use again in the future. Would definitely recommend 👌

Really good 2nd time getting festival tickets and honestly so easy and straight forward. Very affordable.

all worked out great for tomorrowland 2026 belgium

The concert was great. Seats had a great view. Unfortunately the sound was muffled which made listening to both the dialogue and the songs difficult.

Kept fully up to date. Ease of accessing tickets.

My experience at the Hungarian Grand Prix completely lived up to expectations! If you are a first-time visitor with a General Admission ticket, definitely prepare to arrive at the track early to secure the best viewing spots. Also, keep in mind that the prices inside are a bit high—they are tailored more toward the Western European market. However, it is still definitely cheaper compared to most other F1 tracks.

Good overall experience, received my tickets on time with no issues. Good support system!
Easy booking process

It was the first time we puchased tickets from your platform. Until that time we were totally unaware of this "universe".... When we purchased the tickets for our concert, we had gone through a difficult process to acquire these tickets from official platform "ticketmaster". Unfortunately the platform couldn't be downloaded in our country. So initially we could'n find the tickets (we wanted to give them as a surprise present for our daughter). Unhappiness covered our family. After some weeks, I discovered your platform and i realized that I could purchase the tickets from you. I asked the official issuer if these tickets are real and they answered that they cannot guarantee anything which will be out of their responsibility.
Web also, offered many different opinions from satisfied or unsatisfied consumers of yr platform and this created a complete mess.
Despite this info, we did purchase the tickets.
We were extremly happy but at the same time very reluctant and in agony if these tickets are valid.
On top we had the info that we couldn't print the e- tickets . We had to expect them by courrier (DHL ITALY) very few days before the concert. This caused again a stressful situation, because we had to book flight and hotel accommodation one year ago to match the dates of the concert. After all we may travel and not being able to attend the event.
So when we received your news that tickets can be printed and when we entered the show and realized the tickets were valid and yr platform reliable, we were "flying on the skies".
Having this result, I can retroactively say that your support and info were adequate and helpful as well as the interest for after the show impressions is well received and aknowledged.
So, one thing it could be better for us is related with the reliability of yr platform.
Objective refference and credentials can help people like us who are not familiar to purchase the tickets but in a calm and relaxed feeling and not under stress.
Second, cases like ours that we must travel to attend the concert, could be a good case of service from yr side so to assist with useful info. However we could highly appreciate if this info could have been provided from a real person at live time and not waiting for some time responds from customer support. Why? because the exact moment I must make the decision to proceed or not, i have so many questions related to this purchase, that I need an experienced person that knows our status and can lead us how to perform. to answer at the time of my quest and not waiting and might lose the available tickets i have found at the platform. I need the answer fast.
Regarding the prices I believe we paid more expensive. I like the option you offer for reselling. I had no other services used.
So concluding, I can say that we are satisfied at the end of the day that we found tickets, we attend the show, we were able to print them and yr platform was reliable and caring for our satisfaction. We are going to use it in the future. Thank you for your support and opportunity to give joy to our daughter and spend great time with WEEKEND!!

Access to tickets was a smooth process and the concert to see Bruno Mars was great xx

Absolutely shocking company , and customer service , will never ever use this site again ,
GENUINELY GUYS STAY AWAY FROM THIS SITE , borderline fraud

Thanks to viagogo, I was still able to get hold of tickets for Tomorrowland. Everything went very smoothly. Given the high administrative fee, I’d actually expected that the wristbands would at least be delivered in the TML box.

I bought 2 normal ticket, but I received 2 student tickets instead