I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... See more
Company replied
Location
Switch location2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
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See what reviewers are saying
After a brief navigation through a tree of support choices, I was connected with an utterly lovely man who sorted all my problems very quickly and with great calm. The experience was very calming and... See more
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Went in to adjust my sim packages on Sunday, was served by Steven he was very helpful advising what were the best options for the numbers, as all our phones are on one account. Very friendly and prof... See more
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I came into the Vodafone shop in Aberdeen and was greeted by Connor and we started to go through my interest in changing to an iPhone 15 pro. He guided me through all the facts of what it would... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Aberdeen Bon Accord
Written by the company
Contact info
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, United Kingdom
4.6
Excellent
391 reviews
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Excellent service from Alex
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and several bank cards had been stolen while she was abroad, so getting everything sorted was far from straightforward.
Alex was absolutely fantastic throughout. He was helpful, professional, courteous and extremely knowledgeable, taking the time to understand the situation and guide my wife through everything calmly and efficiently.
His customer service was exceptional, and he went above and beyond to help at a time when my wife was understandably stressed. Alex is a real credit to Vodafone, and I hope his efforts are recognised.
Excellent service from start to finish - thank you, Alex!
August 16, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey Steve,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina helped me get internet for my…
Cristina helped me get internet for my new house which I needed urgently. Great service.
August 3, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey Fraser,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cristina was very helpful
Cristina was very helpful, knowledgeable and friendly. Happy to return thanks to her attention to detail and clarity on the product I needed,
August 1, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey Calum,
Thanks for the lovely review and fantastic support Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Went into store to upgrade my phone, Marek served us and was very helpful
July 31, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey Darcy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dropped into the shop this morning to…
Dropped into the shop this morning to get some help with our mobile apps and our broadband app - Alex was fantastic and very helpful. Thoroughly recommend
July 12, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Special thanks to Cristina
Special thanks to Cristina. At Aberdeen branch.
She was really helpful
I was lucky to be her customer.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey Ahmed,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in seeing Steph and got a great…
I was in seeing Steph and got a great deal on an upgrade, but before she could come see me she had to deal with an angry customer who was shouting at her on the shop floor because he didnt have his physical bank card and she handled the situation with total professionalism.
June 24, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store and a colleague named…
Came into store and a colleague named Steven helped to save me money on my phone bill
June 4, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had the easiest transaction I’ve ever…
Had the easiest transaction I’ve ever had with Vodafone thanks to Melissa. Appreciate the help.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had the pleasure of meeting Christina…
Had the pleasure of meeting Christina who was helpful in the purchase of an Apple iPhone A++++ service
June 4, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina was very helpful
May 28, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Melissa is absolutely amazing
Melissa is absolutely amazing - the best service provided by her during our interaction. Would recommend Melissa to everyone!
May 26, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hi Frances, thank you so much for your wonderful review and the amazing support you’ve shown for Melissa, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great experience
Nicole was a great help when getting my new home internet. Faster speed and lower bill than I was paying before, so couldn’t be happier
May 16, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mel was fantastic
Mel was fantastic, got me a tablet at a very good price and was very quick. Would recommend ⭐️🎉😇🫶
May 23, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Upgrade Phone
Looking to upgrade my phone, spoke to Steven. Steven was very helpful and knowledgeable about all phone types and went into details about packages etc. Thank you.
May 4, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey there,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steph is wonderful
Steph is wonderful, will only deal with her and also signed up for hbb as she worked out how much money I'd save. Thanks Steph, see you again in 2 years
May 1, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey Brian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Nicole was very helpful in helping me…
Nicole was very helpful in helping me find a suitable new phone!
April 29, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Cristina was helping through my new SIM…
Cristina was helping through my new SIM card. She was really been a great help.
April 26, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey Aarthi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steph was brilliant
Steph was brilliant, helped me with everything I needed, if you go into the shop ask for Steph
April 17, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store to setup home broadband…
Came into store to setup home broadband and spoke with Stephanie. She was helpful and explained how the installation would work.
April 23, 2026
Unprompted review
Reply from Vodafone UK - Aberdeen Bon Accord
Hey Neil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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