Vodafone UK - Aberdeen Bon Accord Reviews 

395
TrustScore 4.5 out of 5

4.6

2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service

Company replied

Rated 5 out of 5 stars

I would like to express my sincere thanks for the truly professional service I received today. The salesperson, Nicole, was friendly and welcoming throughout, and showed great patience, reliabil... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to Ozzy who helped me out today! He was super friendly, patient with all my questions, and helped me pick the perfect airtime plan. Excellent service!

Company replied

Rated 5 out of 5 stars

I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Aberdeen Bon Accord

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

395 reviews

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4.6

All reviews

(395)

41,293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nicole was very helpful in helping me…

Nicole was very helpful in helping me find a suitable new phone!

April 29, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cristina was helping through my new SIM…

Cristina was helping through my new SIM card. She was really been a great help.

April 26, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Aarthi,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steph was brilliant

Steph was brilliant, helped me with everything I needed, if you go into the shop ask for Steph

April 17, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store to setup home broadband…

Came into store to setup home broadband and spoke with Stephanie. She was helpful and explained how the installation would work.

April 23, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Neil,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into Vodafone to upgrade my sim…

I came into Vodafone to upgrade my sim as I now work offshore. Steven was very helpful and guided me through what my best options were and we settled on Global roaming. Steven answered my questions well and let me know all that was avalible to me. Thanks Steven

April 24, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey A.C.,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was very informative and helpful

Dan was very informative and helpful. Came in for a 4G issue and he fixed it. Several other members of staff were also very polite and welcoming. Would recommend.

April 23, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Timothy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana was very helpful.Saved me money on…

Ana was very helpful.Saved me money on my monthly bills Advised on new handset and signed up for new contract

Highly recommended

March 14, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Amanda,

Thanks for the lovely review and fantastic support for Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steph was a huge help today

Steph was a huge help today

March 12, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Martin,

Thanks for the lovely review and fantastic support for Steph.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana was very knowledgeable and…

Ana was very knowledgeable and explained everything.

March 8, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and transferred old phone…

Very helpful and transferred old phone to knew phone. Connor👍

February 20, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Mark
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Conner was awesome ,made my day😀

February 20, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Kim,

Thanks for the lovely review and fantastic support for Conner.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Very busy store Ana took alot of time to help us with a business account phones and contracts.

February 6, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Donna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

I came into the Vodafone shop in Aberdeen and was greeted by Connor and we started to go through my interest in changing to an iPhone 15 pro.

He guided me through all the facts of what it would cost monthly plus insurance and I was given a note of what to do to order online, as it wasn’t available to buy in the shop.

Connor was very helpful and very professional and answered my questions confidently too - it was a pleasure to talk with him.

Kind regards

January 31, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Westhill,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and very pleasant young…

Very helpful and very pleasant young man! An asset to your company!!ALEX!!

January 30, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Keith,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely terrific service from Connor…

Absolutely terrific service from Connor in the Aberdeen Store. Explained everything in so much detail, would definately come bk and ask for him. Wonderful service!!!

January 28, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Jennifer,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good help realy appreciate it.

January 27, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Ahmad
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was very personable

Connor was very personable, outgoing and professional. He helped me with the problem i was having with my phone and suggested ways, offers to save money. Highly reccomended

January 24, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Donna,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Saved money on broadband and made the switch to vodaphone based on the advice of Daniel and Victor.

January 24, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Pamela,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service today from Mel and…

Excellent service today from Mel and Ana thanks for your service

January 22, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Tracey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steph was absolutely fabulous

Steph was absolutely fabulous

January 17, 2026
Unprompted review
Vodafone UK - Aberdeen Bon Accord logo

Reply from Vodafone UK - Aberdeen Bon Accord

Hey Izzi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

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