Thank you Michael. Your patience, empathy and help last week and today was much appreciated. You and Jamie made sure the time spent in your shop was a pleasant and positive experience.
Company replied
66 Graham Street, ML6 6DB Airdrie, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Thank you Michael. Your patience, empathy and help last week and today was much appreciated. You and Jamie made sure the time spent in your shop was a pleasant and positive experience.
Company replied
I disliked the waiting time to purchase my new phone considering I'm already a Vodafone customer and have been for some time due to the system and not the extremely helpful retail advisor
Company replied
The staff were very polite, very embracing, and made sure they answered every question and helped me get connected to the internet, as well as giving me very good discounts. I recommend that peopl... See more
Company replied
Staff were attentive and very knowledgable. Aaron very helpful and assisted in transferring from one mobile phone to another. And Michael made sure I got a very good deal. Will definitely recommend... See more
Company replied
Written by the company
66 Graham Street, ML6 6DB, Airdrie, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a new Samsung upgrade and the boys got me a great deal.staff very nice and courteous

Reply from Vodafone UK - Airdrie
Ryan done a great job giving me a new phone for my son thank you

Reply from Vodafone UK - Airdrie
Michael was very helpful and service was quick and easy. Highly recommend using this store.

Reply from Vodafone UK - Airdrie
Popped in to collect my new phone, noticed my broadband was out of contract so we quickly set up and got a better deal now. Saving myself some money so I’m happy thank you

Reply from Vodafone UK - Airdrie
Popped into the store in Airdrie to get an issue resolved with keeping my number on a new contract. The two guys in the store were very helpful, courteous and polite and solved the issue very quickly. Excellent and professional service.

Reply from Vodafone UK - Airdrie
I disliked the waiting time to purchase my new phone considering I'm already a Vodafone customer and have been for some time due to the system and not the extremely helpful retail advisor

Reply from Vodafone UK - Airdrie

Reply from Vodafone UK - Airdrie
Young callum Smith sorted my broadband and getting me an upgrade on my phone ,explained everything properly for me as I'm a bit older 😀 and don't understand phones and broadband as much as yer younger generation. Top man 👍

Reply from Vodafone UK - Airdrie
Advisor and manager great at helping me pick and process my upgrade. Friendly staff.

Reply from Vodafone UK - Airdrie

Reply from Vodafone UK - Airdrie
Dropped into shop to discuss upgrade and Michael was very helpful explaining options and dealing with trade in.

Reply from Vodafone UK - Airdrie
Thank you Michael for making our visit to your store yesterday so successful. You made everything so easy and the new phone is going down a treat. Your advice and ideas on additional options were also appreciated.

Reply from Vodafone UK - Airdrie
Man was extremely helpful in helping me get my SIM working

Reply from Vodafone UK - Airdrie
Went in to get help with my data not working and the guys in the shop were able to contact their support and get it sorted.5/5

Reply from Vodafone UK - Airdrie
Excellent service from the staff at the Airdrie shop. Had a complex issue that because convoluted, but all credit to the patient and knowledgeable staff who tried and succeeded at resolving it. Well done and thank you.

Reply from Vodafone UK - Airdrie
Very informative and helpful , explained everything really well, , got the product i wanted with the bonus of a tablet offer, would definitely return to this store, and recommend the service here

Reply from Vodafone UK - Airdrie
Went into the shop today to talk about getting home broadband and the guys showed me some great prices and we also talked about renewing my SIM contract with Vodafone and offered me a great price.i told them I would be back after discussing with wife.

Reply from Vodafone UK - Airdrie
Had an issue ongoing with my bill went into the airdrie branch and was assisted by Paul he was very helpful.

Reply from Vodafone UK - Airdrie
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.