Thank you Michael. Your patience, empathy and help last week and today was much appreciated. You and Jamie made sure the time spent in your shop was a pleasant and positive experience.
Company replied
Location
Switch location66 Graham Street, ML6 6DB Airdrie, GB
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See what reviewers are saying
I disliked the waiting time to purchase my new phone considering I'm already a Vodafone customer and have been for some time due to the system and not the extremely helpful retail advisor
Company replied
The staff were very polite, very embracing, and made sure they answered every question and helped me get connected to the internet, as well as giving me very good discounts. I recommend that peopl... See more
Company replied
Staff were attentive and very knowledgable. Aaron very helpful and assisted in transferring from one mobile phone to another. And Michael made sure I got a very good deal. Will definitely recommend... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Airdrie
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
66 Graham Street, ML6 6DB, Airdrie, United Kingdom
4.9
Excellent
119 reviews
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Came in to a sim swap as my sim wasnt…
Came in to a sim swap as my sim wasnt working and the guys were great and got it done quick
January 22, 2024
Unprompted review
Reply from Vodafone UK - Airdrie
Hey,
Thank you for your review. It's great to hear about your experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Agents were well informed great help…
Agents were well informed great help smooth sailing interaction
December 29, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hey Michael,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Ryan
Great service from Ryan, very attentive and helped me with resolving an issue with my SIM package.
I haven't been with Vodafone for a long time, but the customer service that I received, reassured me that I picked the correct provider.
December 21, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hey William,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Walked into Vodafone and was promptly…
Walked into Vodafone and was promptly greeted by the members of staff who dealt with my needs and requirements and gave me the deal I was looking for
December 4, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hi Kathleen. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Called into Vodafone Airdrie today and…
Called into Vodafone Airdrie today and was warmly greeted by the guys. They were very helpful and I left with a cracking deal for an iPhone 15 pro. Thanks dudes.
December 4, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sales advisor was very helpful and open…
Sales advisor was very helpful and open with all information, and was enthusiastic when giving me deals etc
November 24, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hi Thomas,
Thank you for your feedback and review. We appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
great customer service spoken with a…
great customer service spoken with a boy named callum he was very helpful and understanding of my needs 10/10 service would recommend
November 24, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hi Michael,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Renewal and additional contract for phone
I visited the Airdrie branch to obtain information on renewing my contract and adding another phone for my husband. Paul was prepared and ready with options as I wanted to get my own contract renewed and also needed a phone and contract for my husband. It emerged that as a 20 year customer I did not have the best deal currently and Paul along with support from Callum managed to get everything sorted. Both guys were friendly and supportive ensuring I received a good deal which convinced me to stay with Vodaphone. The reason I had been thinking of leaving was the fact that I have been paying over £70 per month for my plan all because I hadn’t gone to upgrade and have not received a call to offer me a better deal which is what I would expect being a very very loyal customer.
November 22, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hey Tracey,
Thanks for letting us know what an amazing job Paul and Callum did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Got my new iPhone from Paul and he set…
Got my new iPhone from Paul and he set up too thank you
November 7, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hey Charlene,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant in store service from Ryan…
Brilliant in store service from Ryan and the team.
Thank you
October 27, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hi Chanson,
Thanks for taking the time to review. We're pleased to hear about your experience and feedback for Ryan.
If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in to set up my new phone.staff…
Came in to set up my new phone.staff nice, got my new phone. Simple
October 24, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hi Dale,
Thanks for your review. We're pleased to hear about your recent positive experience.
If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good and cooperative team
October 24, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hi Abdul,
Thanks for taking your time to leave this review.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ryan and team were incredibly helpful
September 13, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hey James,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
There was a problem with trying to…
There was a problem with trying to upgrade my phone and went in and got the problem solved my new phone is on the way
September 27, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hi Emma,
It's great to hear about your recent experience and how our team was able to help. Thanks for reviewing.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service setting up 2 new phones…
Great service setting up 2 new phones and home broadband with Ryan and great price thanks
September 23, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hi Agnes,
It's great that Ryan has been able to help. Thank you for taking the time to review, and share your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
5/5 great service the young man Callum…
5/5 great service the young man Callum was very helpful and informative couldn’t be happier
September 23, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hey Scott,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service
Had to visit and sort out contracts for the family and couldn’t fault the experience.
All the staff were unbelievably courteous and took time to explain our options and helped transfer our old numbers onto the new contracts.
Couldn’t fault the customer service levels and experience we had in store. 10/10
August 14, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hey Ian,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
My voxi sim did not activate and…
My voxi sim did not activate and received a great help with setting up a new one.
August 11, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Thanks for your feedback Cezary. It's great to see we were able to get your new SIM set up.
Thanks again, The Vodafone Social Media Team
New deal on phone
The boy Aaron was great he set me up with a new contract and have me a great price for my SIM. Thanks Aaron very lovely and courteous boy.
August 8, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hey Annmarie,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing customer service in the Airdrie Graham Street store…
Amazing customer service in the Airdrie Graham Street store yesterday (ML6 9XA)
Brian took time patience and effort to redeem enough from my waterlogged phone to transfer to a new phone
Have to say anytime we have gone into this store the two young men are so welcoming and helpful Would never dream of moving to anyone other than Vodaphone when this level of customer service is obviously the norm as other customers were leaving happy and grateful
August 2, 2023
Unprompted review
Reply from Vodafone UK - Airdrie
Hey Isabel,
Thanks for letting us know what an amazing job Brian did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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