Thank you Michael. Your patience, empathy and help last week and today was much appreciated. You and Jamie made sure the time spent in your shop was a pleasant and positive experience.
Company replied
66 Graham Street, ML6 6DB Airdrie, GB
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Thank you Michael. Your patience, empathy and help last week and today was much appreciated. You and Jamie made sure the time spent in your shop was a pleasant and positive experience.
Company replied
I disliked the waiting time to purchase my new phone considering I'm already a Vodafone customer and have been for some time due to the system and not the extremely helpful retail advisor
Company replied
The staff were very polite, very embracing, and made sure they answered every question and helped me get connected to the internet, as well as giving me very good discounts. I recommend that peopl... See more
Company replied
Staff were attentive and very knowledgable. Aaron very helpful and assisted in transferring from one mobile phone to another. And Michael made sure I got a very good deal. Will definitely recommend... See more
Company replied
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66 Graham Street, ML6 6DB, Airdrie, United Kingdom
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Lovely staff very informative.
All round good experience helped me through every part of the process would buy again 10/10

Reply from Vodafone UK - Airdrie
My plan had expired and had to make a decision to change or stay with Vodafone.
Speaking with Paul in your Airdrie shop I was happy to stay. He explained everything clearly and explained my options. Very helpful assistant.

Reply from Vodafone UK - Airdrie
Very helpful in choosing the right phone package deal that suits me.

Reply from Vodafone UK - Airdrie

Reply from Vodafone UK - Airdrie
Great experience very helpful and informative 5/5 ⭐️

Reply from Vodafone UK - Airdrie
Had a great experience today young gentleman was fabulous x

Reply from Vodafone UK - Airdrie
Staff member was really friendly and done what I asked for and more. Even though he was really young he was knowledgeable and helped and explained things so that i could understand thoroughly. Even got a better deal one satisfied customer.

Reply from Vodafone UK - Airdrie
A great service and got an amazing really from Ryan thank you so much

Reply from Vodafone UK - Airdrie
My guy was 10/10 on the coms made my experience superb

Reply from Vodafone UK - Airdrie
Went in to activate a.sim.card for a vulnerable person and staff were excellent and professional helping us out in no time at all

Reply from Vodafone UK - Airdrie

Reply from Vodafone UK - Airdrie
Airdrie store was great today, had a new SIM card sent out two days, it wouldn’t work so they swapped it over no problem and activated it for us right there and then. Would highly recommend

Reply from Vodafone UK - Airdrie
Advisors were very friendly and knowledgeable on products and services and made great recommendations personal to me! 5 stars!⭐️

Reply from Vodafone UK - Airdrie
The definition of fantastic customer service.

Reply from Vodafone UK - Airdrie
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