Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more
Company replied
Location
Switch location36 Friars Square, HP20 2SP Aylesbury, GB
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Outstanding service from start to finish! The staff was incredibly friendly, patient, and easy to talk to. They immediately understood the issue I was having and found the perfect solution straight aw... See more
Company replied
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... See more
Company replied
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Aylesbury
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 Friars Square, HP20 2SP, Aylesbury, United Kingdom
4.9
Excellent
226 reviews
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Connor got me a new phone and…
Connor got me a new phone and transferred data for me thank you
May 29, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Aylesbury
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Callum was super helpful easier than calling.
Callum was super helpful made the whole experience smooth and easy, I upgraded my phone and ended up paying less !I usually upgrade over the phone but would come and see Callum again next time thanks again !
May 28, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Sharona,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor was very helpful
Connor was very helpful in sorting out two new sim cards while also assuring me throughout and retaining the number
May 28, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Terry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The Aylesbury store very helpful
Callum in the Aylesbury store was very affable, knowledgeable and above all patient. Although part his job is to sell, he was not pushy gave me a number of options to choose from.
It was a pleasure not having an in my face sell a product come what may person.
He listened and tailored the product to my needs and budget, a pleasure going to the store. A six star service.
May 17, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience
Great experience. Arjun was very knowledgeable and helpful. Thank you!
May 8, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arjun sorted out very good deal for me…
Arjun sorted out very good deal for me saved me money. Highly recommend
May 7, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Felhi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent & informative service
Excellent & informative service. Extremely polite & helpful.
May 7, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Julia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arjun help me a lot and it's good…
Arjun help me a lot and it's good seller, just convinced me to take a tablet after a make a contract for a new phone. Advise me to choose a good offer. The best!
April 28, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Gabriel,
Thanks for the lovely review and fantastic support for Arjun.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Arjun
Arjun was very helpful, welcoming and informative. He ran me through all the different bits of information and let me choose at my own pace. He helped me with the choice of colour and let me have time to make my choice.
He made sure I had all the information and was happy with it all and even let me me know what a valued customer I was as I have been with Vodafone for a very long time. I am very happy with my plan.
Very happy with the service received and can’t wait to get my phone.
April 28, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Roxanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I recently had the pleasure (and…
I recently had the pleasure (and relief) of visiting the Vodafone store in Aylesbury, and I feel compelled to write about the experience, particularly the help I received from one of the sales advisors, Arjun.
As an older lady who didn’t grow up with all this modern technology, I often find mobile phones, apps, and contracts quite overwhelming. To be honest, I usually go into these shops expecting confusion, jargon, and feeling like I’m holding everyone up. This time, however, it was completely different.
Arjun greeted me in a calm and respectful manner, without any of the rushed or impatient attitude I’ve unfortunately experienced elsewhere. He took the time to actually listen to what I needed, rather than immediately trying to sell me the most expensive option or bombard me with technical terms.
I explained that my main concerns were:
* Making simple calls and texts
* Having enough data for WhatsApp and maps
* Not being tied into anything confusing
He didn’t dismiss any of that as “basic” or unimportant. Instead, he explained everything slowly and clearly, and more importantly, he checked that I had understood before moving on. That alone made a huge difference.
What stood out most was his patience. I asked the same question more than once about billing and data usage, and he answered each time as if it was the first time I’d asked. No sighing, no rushing me along.
He also physically showed me how to use certain features on the phone, rather than just telling me. For someone like me, that hands-on help is essential. I left the shop actually feeling confident, which is something I don’t say lightly when it comes to technology.
I didn’t feel pressured into extras I didn’t need, and the contract was explained in plain language I could understand. That alone is worth mentioning, as I usually leave these situations more confused than when I arrived.
Overall, my experience at the Aylesbury Vodafone store was made genuinely positive because of Arjun’s professionalism, patience, and respect. It’s rare these days to feel properly looked after as an older customer who isn’t tech-savvy.
I would happily recommend asking for his help if you’re ever in that store and feeling a bit lost with modern phones.
April 22, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Lilly,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Arjun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phenomenal service sorted me out a…
Phenomenal service sorted me out a wicked deal lot cheaper and better value for money than ee who were ripping me off for a 1gb plan for £30.99. Arjun was a great help
April 22, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Dennis,
Thanks for the lovely review and fantastic support for Phenomenal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Callum
I had a great experience at the Aylesbury Vodafone store today. Callum was incredibly helpful and polite throughout the whole process. He even managed to find a solid discount for my current bill, which I really appreciated. Highly recommend asking for him if you’re heading into the shop!
Mircea
April 8, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Mircea,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Connor was extremely knowledgeable and…
Connor was extremely knowledgeable and helpful
Highly recommended for customer service
March 29, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Connor was very helpful and efficient…
Connor was very helpful and efficient helped me get my whatsapp back
March 20, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey B,
This is really lovely to hear, thanks for the review for Connor!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Aylesbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant cession with Connor ssorting…
Brilliant cession with Connor ssorting both sim and broadband
March 7, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Callum was very helpful seeing my new…
Callum was very helpful seeing my new phone up
March 4, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Bob,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Aylesbury
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and polite service
Extremely helpful and polite service. I couldn’t fault it. Brilliant.
February 23, 2026
Unprompted review
Reply from Vodafone UK - Aylesbury
Hey Annabel,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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