Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more
Company replied
36 Friars Square, HP20 2SP Aylesbury, GB
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Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more
Company replied
Outstanding service from start to finish! The staff was incredibly friendly, patient, and easy to talk to. They immediately understood the issue I was having and found the perfect solution straight aw... See more
Company replied
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... See more
Company replied
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... See more
Company replied
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36 Friars Square, HP20 2SP, Aylesbury, United Kingdom
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Knowledgeable and supportive through the process of upgrading.

Reply from Vodafone UK - Aylesbury

Reply from Vodafone UK - Aylesbury
Callum was super helpful and very speedy with 3 upgrades. He was very patient too!!

Reply from Vodafone UK - Aylesbury

Reply from Vodafone UK - Aylesbury
So helpful and friendly. Couldn’t recommend more highly

Reply from Vodafone UK - Aylesbury
I received fantastic service with Arjun, who went through the whole deal with me, great experience well recommended

Reply from Vodafone UK - Aylesbury

Reply from Vodafone UK - Aylesbury
Arjun answered all my questions friendly and professionally and helped me walk away with a new phone!

Reply from Vodafone UK - Aylesbury

Reply from Vodafone UK - Aylesbury

Reply from Vodafone UK - Aylesbury
Arjun was very helpful and efficient to find the best product I needed.

Reply from Vodafone UK - Aylesbury
Our friendly staff member Arjun, was very helpful in making every effort in saving me money, friendly and down to the point.
Will definitely stay with Vodafone for the foreseeable future

Reply from Vodafone UK - Aylesbury
Very helpful staff member. Managed to reduce my monthly bill

Reply from Vodafone UK - Aylesbury
Arjun in your Aylesbury Bucks store was so helpful he had so much patience, he took time to explain what I didn't understand on my phone.

Reply from Vodafone UK - Aylesbury
Very helpful. Explained a good deal for me that saved me money.
Arjun saved me time and money. Altogether a good experience

Reply from Vodafone UK - Aylesbury
Arjun did a great job despite internet difficulties

Reply from Vodafone UK - Aylesbury
Callum was amazing and quick in processing the order.

Reply from Vodafone UK - Aylesbury

Reply from Vodafone UK - Aylesbury
Vidaphones new policy is to keep customers waiting outside the shop with the door locked, till a staff member is available! They are going to loose many customers, and whats going to happen when we have bad weather? A very stupid idea, and the few staff face verbal abuse, for keeping people waiting, and in all weathers? Solution hire more staff thru out all vodaphone shops,

Reply from Vodafone UK - Aylesbury
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