Vodafone UK - Aylesbury Reviews 

226
TrustScore 5 out of 5

4.9

36 Friars Square, HP20 2SP Aylesbury, GB


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Rated 5 out of 5 stars

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from start to finish! The staff was incredibly friendly, patient, and easy to talk to. They immediately understood the issue I was having and found the perfect solution straight aw... See more

Company replied

Rated 5 out of 5 stars

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... See more

Company replied


Company details


Contact info

  • 36 Friars Square, HP20 2SP, Aylesbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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1-star

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4.9

All reviews

(226)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely helpful and polite service

Extremely helpful and polite service. I couldn’t fault it. Brilliant.

February 23, 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Annabel,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Carl the manager went out of his way to help me. Saved me money and knew what he was talking about. Carl has brilliant knowledge and very passionate about his job and Vodafone.

February 15, 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The store staff have been very helpful…

The store staff have been very helpful and patient transferring my data. It has taken hours and I wouldn't have been able to do it myself.

February 14, 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Hazel,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Carl and his service

February 13, 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arjun was very helpful fixed my phone…

Arjun was very helpful fixed my phone full of viruses and saved me £400 and also sold me a tablet for my grandkids so they dont ruin my phone full of viruses again

January 23, 2026
Unprompted review
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Reply from Vodafone UK - Aylesbury

Hey Shalimar,

Thanks for the lovely review and fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful with transfer and overall…

Very helpful with transfer and overall contract set up

January 21, 2026
Unprompted review
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Reply from Vodafone UK - Aylesbury

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was really efficient and helpful…

Connor was really efficient and helpful got us a really good deal for two contracts and broadband!

January 20, 2026
Unprompted review
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Reply from Vodafone UK - Aylesbury

Hey Lauren,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ajay best adviser ever

January 16, 2026
Unprompted review
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Reply from Vodafone UK - Aylesbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today i have aa great exprience with…

Today i have aa great exprience with this guy he guide me very good . Arjin was great

January 10, 2026
Unprompted review
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Reply from Vodafone UK - Aylesbury

Hey Muhammad,

Thanks for the lovely review and fantastic support for Arjin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor moved me from pay as you go to…

Connor moved me from pay as you go to pay monthly and saved me £40 per month on my broadband. Didn’t realise I was paying so much until he asked me

December 8, 2025
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arjan

I had an amazing experience at Vodafone thanks to Arjun! Arjun was friendly, patient, and incredibly knowledgeable- he explained all the options clearly and helped us choose the perfect device. His customer service was outstanding and he went above and beyond to make sure we were happy with everything before we left.

Thank you Arjun, for your professionalism and excellent support. We truly appreciate it and will definitely be returning because of you!

December 6, 2025
Unprompted review
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Reply from Vodafone UK - Aylesbury

Hey Jessie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Aylesbury Vodafone shop was…

The Aylesbury Vodafone shop was brilliant!
Thank you

December 5, 2025
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Juliet,

Thanks for the lovely review and fantastic support for Aylesbury.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arjun did a great job despite…

Arjun did a great job despite complications with system

December 4, 2025
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Halimatu,

Thank you for your wonderful review and the excellent support you’ve shown for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arjun was really helpful and answered…

Arjun was really helpful and answered any questions we had

December 4, 2025
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Marie,

Thanks for the lovely review and fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful young man

Very helpful young man , very professional & good advice given
His name is Arjun

November 28, 2025
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Lorna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was very helpful with my new…

Callum was very helpful with my new phone, getting me a great deal and also helped me move all the data across

November 28, 2025
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and saved me money!

November 28, 2025
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, helped me set up a last minute plan, will definitely use again.

November 13, 2025
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased with the service I was…

Very pleased with the service I was given to day

October 18, 2025
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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