Vodafone UK - Bangor NI Reviews 

208
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TrustScore 5 out of 5

4.9

Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB

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Rated 5 out of 5 stars

Super friendly staff. Visited the store last week as my phone was telling me I had viruses after my neice was playing games on it. Both Abe & Peter were extremely helpful in clearing my phone of... See more

Company replied

Rated 5 out of 5 stars

Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more

Company replied

Rated 5 out of 5 stars

Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more

Company replied

Rated 5 out of 5 stars

Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bangor NI

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abe was so helpful and sorted my…

Abe was so helpful and sorted my problem out quickly and efficiently

September 28, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Linda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super friendly staff

Super friendly staff. Visited the store last week as my phone was telling me I had viruses after my neice was playing games on it. Both Abe & Peter were extremely helpful in clearing my phone of all the issues.

They both pointed out my device was quite old as it was an A11 so no longer getting security updates so sorted me out with a great deal for an A17 which Abe was wonderful in explaining very clearly to me.

Peter then assisted me in setting up my new phone and transferred all of my pictures and apps across which I am grateful for as I wouldn't of known how to do this myself and wanted to get sorted before I went on holiday.

Highly recommend these guys

September 18, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Barbara,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly service

Great service in store when ordering the new iPhone. Peter was very attentive and helpful!

September 18, 2026
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hey Josh,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had help from Zara in the Bloomfields…

Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.

September 3, 2026
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi Reece, thank you so much for your wonderful review and the amazing support you’ve shown for Zara, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

My experience was great Zara was very…

My experience was great Zara was very helpful and gave me good advice

August 24, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Boyd, thank you so much for your wonderful review and the amazing support you’ve shown for Zara, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

All staff at Bloomfield Branch really…

All staff at Bloomfield Branch really brilliant and helpful. Thanks to Abe and Peter. 👏👏😀

August 8, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Heather,

Thanks for the lovely review and fantastic support for Abe and Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Peter was great

Peter was great. Totally helped me and guided me towards new phone. A*

August 8, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Pat, thank you so much for your wonderful review and the amazing support you’ve shown for Peter, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Fab experience

Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone and moved to Vodafone for my new contact and also my Broadband. He remembered myself and my wife and even remembered we worked in Care. He deserves recognition for sure. Fantastic service and just a lovely guy overall ! He is one of the reasons I’m happy to stay with Vodafone.

August 5, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Thomas,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bangor shop was welcoming.Kane the…

Bangor shop was welcoming.Kane the advisor listened patiently and understood my anxieties regarding changing my phone.If Carlsberg made Vodaphone advisors they would call them "Kane"

July 28, 2026
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hey Smyth,

Thanks for the lovely review and fantastic support for Kane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abe was amazing and super helpful in…

Abe was amazing and super helpful in the store of Lesley Bloomfield Bangor NI. At 25/07/2026. Thank you Abe for the supreme work and for helping me.

July 25, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey there,

Thanks for the lovely review and fantastic support for Abe. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane and Abe were so helpful with the…

Kiane and Abe were so helpful with the purchase and setting up of new phone. Highly reccomend this shop and staff

July 21, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Bronagh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff polite

Staff polite, courteous and efficient. No overtly pushy sales, but provided all relevant information. Thank you

July 16, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful assistance

Very helpful assistance

July 9, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Glenn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane was very kind and patient with…

Kiane was very kind and patient with this older customer. Took his time when I didn’t understand what he was explaining and he found another of getting through to me. Thank you and take care of him. Lady Dunleath

July 1, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Vibeke,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent service from Kaine (I think!) and Abe.

June 24, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Patricia, thank you so much for your wonderful review and the amazing support you’ve shown for Kaine , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Zara was very helpful and polite

Zara was very helpful and polite. Professional good, and very satisfied with Vodafone and happy with package I got .thank you

June 18, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Catherine,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

KIANE was very good helpful with me…

KIANE was very good helpful with me same time I booked an interpreter. Many thanks :-)

June 17, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Susan,

Thanks for the lovely review and the fantastic support you’ve shown for Kiane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. Team member and manager were extremely patient, and were excellent, giving clear explanations of everything I was concerned about.

June 17, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Linda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and informative

Really helpful and informative

June 1, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Peter the great!

Peter was very patient and extremely helpful with advice. We’ll definitely be checking in with him in the future for any additional needs! 😊

May 11, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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