Bangor shop was welcoming.Kane the advisor listened patiently and understood my anxieties regarding changing my phone.If Carlsberg made Vodaphone advisors they would call them "Kane"
Company replied
Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB
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Bangor shop was welcoming.Kane the advisor listened patiently and understood my anxieties regarding changing my phone.If Carlsberg made Vodaphone advisors they would call them "Kane"
Company replied
Abe was amazing and super helpful in the store of Lesley Bloomfield Bangor NI. At 25/07/2026. Thank you Abe for the supreme work and for helping me.
Company replied
Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more
Company replied
Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more
Company replied
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Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom
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Bangor shop was welcoming.Kane the advisor listened patiently and understood my anxieties regarding changing my phone.If Carlsberg made Vodaphone advisors they would call them "Kane"

Reply from Vodafone UK - Bangor NI
Abe was amazing and super helpful in the store of Lesley Bloomfield Bangor NI. At 25/07/2026. Thank you Abe for the supreme work and for helping me.

Reply from Vodafone UK - Bangor NI
Kiane and Abe were so helpful with the purchase and setting up of new phone. Highly reccomend this shop and staff

Reply from Vodafone UK - Bangor NI
Staff polite, courteous and efficient. No overtly pushy sales, but provided all relevant information. Thank you

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Kiane was very kind and patient with this older customer. Took his time when I didn’t understand what he was explaining and he found another of getting through to me. Thank you and take care of him. Lady Dunleath

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Zara was very helpful and polite. Professional good, and very satisfied with Vodafone and happy with package I got .thank you

Reply from Vodafone UK - Bangor NI
KIANE was very good helpful with me same time I booked an interpreter. Many thanks :-)

Reply from Vodafone UK - Bangor NI
Customer service is excellent. Team member and manager were extremely patient, and were excellent, giving clear explanations of everything I was concerned about.

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Peter was very patient and extremely helpful with advice. We’ll definitely be checking in with him in the future for any additional needs! 😊

Reply from Vodafone UK - Bangor NI
My husband & I called into Bangor Branch. It was a pleasure dealing with Kiane who dealt with everything smoothly, professionally and quickly. Excellent customer service. Thank you.

Reply from Vodafone UK - Bangor NI
Great help friendly and knowledgeable

Reply from Vodafone UK - Bangor NI
Excellent service from Jess, very pleased with the service provided

Reply from Vodafone UK - Bangor NI
Fabulous service from Kiane & Jess, called in to get advice for a new phone & contract.
Pleasant, professional & helpful at all times & I’m leaving with a great deal and Vodafone have my loyalty for another 2 years because of them.

Reply from Vodafone UK - Bangor NI
Briliant staf jess and peter especially jess who sorted my phone out

Reply from Vodafone UK - Bangor NI
Abe provided a very professional and helpful assistance for all the stages from selection of the right mobile to upgrade to, ordering, setting up the contract and transfer of applications/data from my old phone. I highly recommend the Bangor NI shopfront. I highly recommend them.

Reply from Vodafone UK - Bangor NI
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