Vodafone UK - Bangor NI Reviews 

200
TrustScore 5 out of 5

4.9

Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB


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Rated 5 out of 5 stars

Bangor shop was welcoming.Kane the advisor listened patiently and understood my anxieties regarding changing my phone.If Carlsberg made Vodaphone advisors they would call them "Kane"

Company replied

Rated 5 out of 5 stars

Abe was amazing and super helpful in the store of Lesley Bloomfield Bangor NI. At 25/07/2026. Thank you Abe for the supreme work and for helping me.

Company replied

Rated 5 out of 5 stars

Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more

Company replied

Rated 5 out of 5 stars

Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bangor NI

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

39,723 reviews in the last 12 months

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Rated 5 out of 5 stars

Bangor shop was welcoming.Kane the…

Bangor shop was welcoming.Kane the advisor listened patiently and understood my anxieties regarding changing my phone.If Carlsberg made Vodaphone advisors they would call them "Kane"

July 28, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Smyth,

Thanks for the lovely review and fantastic support for Kane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abe was amazing and super helpful in…

Abe was amazing and super helpful in the store of Lesley Bloomfield Bangor NI. At 25/07/2026. Thank you Abe for the supreme work and for helping me.

July 25, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey there,

Thanks for the lovely review and fantastic support for Abe. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane and Abe were so helpful with the…

Kiane and Abe were so helpful with the purchase and setting up of new phone. Highly reccomend this shop and staff

July 21, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Bronagh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff polite

Staff polite, courteous and efficient. No overtly pushy sales, but provided all relevant information. Thank you

July 16, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful assistance

Very helpful assistance

July 9, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Glenn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane was very kind and patient with…

Kiane was very kind and patient with this older customer. Took his time when I didn’t understand what he was explaining and he found another of getting through to me. Thank you and take care of him. Lady Dunleath

July 1, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Vibeke,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent service from Kaine (I think!) and Abe.

June 24, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Patricia, thank you so much for your wonderful review and the amazing support you’ve shown for Kaine , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Zara was very helpful and polite

Zara was very helpful and polite. Professional good, and very satisfied with Vodafone and happy with package I got .thank you

June 18, 2026
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hey Catherine,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

KIANE was very good helpful with me…

KIANE was very good helpful with me same time I booked an interpreter. Many thanks :-)

June 17, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Susan,

Thanks for the lovely review and the fantastic support you’ve shown for Kiane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. Team member and manager were extremely patient, and were excellent, giving clear explanations of everything I was concerned about.

June 17, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Linda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and informative

Really helpful and informative

June 1, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Peter the great!

Peter was very patient and extremely helpful with advice. We’ll definitely be checking in with him in the future for any additional needs! 😊

May 11, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My husband & I called into Bangor…

My husband & I called into Bangor Branch. It was a pleasure dealing with Kiane who dealt with everything smoothly, professionally and quickly. Excellent customer service. Thank you.

May 9, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help friendly and knowledgeable

Great help friendly and knowledgeable

May 7, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Gail,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Jess

Excellent service from Jess, very pleased with the service provided

May 2, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Steven,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service from Kiane & Jess

Fabulous service from Kiane & Jess, called in to get advice for a new phone & contract.
Pleasant, professional & helpful at all times & I’m leaving with a great deal and Vodafone have my loyalty for another 2 years because of them.

April 25, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly helpful staff

April 23, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Diane,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Briliant staf jess and peter especially…

Briliant staf jess and peter especially jess who sorted my phone out

April 20, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful staff

April 16, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Nicola,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abe provided a very professional and…

Abe provided a very professional and helpful assistance for all the stages from selection of the right mobile to upgrade to, ordering, setting up the contract and transfer of applications/data from my old phone. I highly recommend the Bangor NI shopfront. I highly recommend them.

March 26, 2026
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Heather,

Thanks for the lovely review and fantastic support for Abe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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