Super friendly staff. Visited the store last week as my phone was telling me I had viruses after my neice was playing games on it. Both Abe & Peter were extremely helpful in clearing my phone of... See more
Company replied
Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Super friendly staff. Visited the store last week as my phone was telling me I had viruses after my neice was playing games on it. Both Abe & Peter were extremely helpful in clearing my phone of... See more
Company replied
Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more
Company replied
Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more
Company replied
Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more
Company replied
Written by the company
Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Abe was so helpful and sorted my problem out quickly and efficiently

Reply from Vodafone UK - Bangor NI
Super friendly staff. Visited the store last week as my phone was telling me I had viruses after my neice was playing games on it. Both Abe & Peter were extremely helpful in clearing my phone of all the issues.
They both pointed out my device was quite old as it was an A11 so no longer getting security updates so sorted me out with a great deal for an A17 which Abe was wonderful in explaining very clearly to me.
Peter then assisted me in setting up my new phone and transferred all of my pictures and apps across which I am grateful for as I wouldn't of known how to do this myself and wanted to get sorted before I went on holiday.
Highly recommend these guys

Reply from Vodafone UK - Bangor NI
Great service in store when ordering the new iPhone. Peter was very attentive and helpful!

Reply from Vodafone UK - Bangor NI
Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.

Reply from Vodafone UK - Bangor NI
My experience was great Zara was very helpful and gave me good advice

Reply from Vodafone UK - Bangor NI
All staff at Bloomfield Branch really brilliant and helpful. Thanks to Abe and Peter. 👏👏😀

Reply from Vodafone UK - Bangor NI
Peter was great. Totally helped me and guided me towards new phone. A*

Reply from Vodafone UK - Bangor NI
Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone and moved to Vodafone for my new contact and also my Broadband. He remembered myself and my wife and even remembered we worked in Care. He deserves recognition for sure. Fantastic service and just a lovely guy overall ! He is one of the reasons I’m happy to stay with Vodafone.

Reply from Vodafone UK - Bangor NI
Bangor shop was welcoming.Kane the advisor listened patiently and understood my anxieties regarding changing my phone.If Carlsberg made Vodaphone advisors they would call them "Kane"

Reply from Vodafone UK - Bangor NI
Abe was amazing and super helpful in the store of Lesley Bloomfield Bangor NI. At 25/07/2026. Thank you Abe for the supreme work and for helping me.

Reply from Vodafone UK - Bangor NI
Kiane and Abe were so helpful with the purchase and setting up of new phone. Highly reccomend this shop and staff

Reply from Vodafone UK - Bangor NI
Staff polite, courteous and efficient. No overtly pushy sales, but provided all relevant information. Thank you

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Kiane was very kind and patient with this older customer. Took his time when I didn’t understand what he was explaining and he found another of getting through to me. Thank you and take care of him. Lady Dunleath

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Zara was very helpful and polite. Professional good, and very satisfied with Vodafone and happy with package I got .thank you

Reply from Vodafone UK - Bangor NI
KIANE was very good helpful with me same time I booked an interpreter. Many thanks :-)

Reply from Vodafone UK - Bangor NI
Customer service is excellent. Team member and manager were extremely patient, and were excellent, giving clear explanations of everything I was concerned about.

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Peter was very patient and extremely helpful with advice. We’ll definitely be checking in with him in the future for any additional needs! 😊

Reply from Vodafone UK - Bangor NI
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.