Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Location
Switch locationUnit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB
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See what reviewers are saying
Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more
Company replied
Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more
Company replied
Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor NI
Written by the company
Contact info
Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom
4.9
Excellent
205 reviews
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Fab service in store helped update my…
Fab service in store helped update my broadband to faster speed and great price thank you
August 14, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Sara,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
As usual the customer service in this…
As usual the customer service in this branch is outstanding.
July 23, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service .Peter very patient…
Excellent service .Peter very patient when I was changing my phone. Explained everything clearly without being patronising.
July 21, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Portia,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Explained very clearly and very helpful
Explained very clearly and very helpful
July 15, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Allana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service and help setting up my…
Great service and help setting up my new phone thank you so much
July 13, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samuel was amazing
Samuel was amazing! He was so patient and great at explaining everything.
June 21, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Judith. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bangor NI
Thanks for the review Janine :)
Vodafone Social Media Team
Helpful & informed advice
Help me and my wife get a great deal on broadband
June 2, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always helpful team
Lee was really helpful in assisting me with an upgrade from a Pixel to a Samsung. Always a pleasant experience in Vodafone Bangor
May 14, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Noah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went the extra mile to help sort my…
Went the extra mile to help sort my plans out
May 11, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff very helpful and sorted me with a…
Staff very helpful and sorted me with a sim very quickly! Thanks again
May 5, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Beth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 star rating is an understatement
Visited the Bloomfields store on Wednesday to ask a little question and spoke to Peter and Kiane - both were extremely helpful.
Spoke to Peter a few months back and that guy deserves a promotion or an increase in what ever your paying him as he is the most helpful, pleasant person I have ever dealt with in any store - a credit to the company
April 16, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Samuel made things very simple and straight forward. A very professional young man. He explained all options for me and my wife. We both renewed our contracts. I would highly recommend Vodaphone not least because of the positive experience with Samuel.
April 19, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Barry,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent deal on my home broadband…
Excellent deal on my home broadband upgrade, happy with the service
April 9, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bangor NI
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
exceptional
Peter was exceptional. Friendly, informed and put customer experience at the heart of our interaction
March 12, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Neelam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic service all round!
Zara and Peter really helped me to make sure I was getting the best offer. They explained everything so well to me and we have a great chat whilst getting my new contract sorted too!
March 3, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Jessica,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zara was so helpful with my upgrade and…
Zara was so helpful with my upgrade and also for my son last week
I would recommend her to anyone’s coming to the store she deserves a pay rise
March 1, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kiane was absolutely brilliant
Kiane was absolutely brilliant, so very patient and helpful, taking time to go through all the options with me and being very understanding with my three kids in tow. Highly recommend his excellent service
February 20, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey,
Thanks for letting us know what an amazing job Kiane did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
great service 👍
This shop is great, I spoke with zara, she gave me great advice, I wanted to go with them for my broadband, she made it a very easy experience. Would defo recommend and will be back 👍
February 17, 2025
Unprompted review
Reply from Vodafone UK - Bangor NI
Thanks for your awesome feedback on how easy Zara made taking a broadband service with us 😊 All the best, The Vodafone Social Media Team
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