Vodafone UK - Bangor NI Reviews 

205
TrustScore 5 out of 5

4.9

Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB


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Rated 5 out of 5 stars

Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.

Company replied

Rated 5 out of 5 stars

Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more

Company replied

Rated 5 out of 5 stars

Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more

Company replied

Rated 5 out of 5 stars

Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bangor NI

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4-star
3-star
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1-star

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4.9

All reviews

(205)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zara got my broadband sorted for me was…

Zara got my broadband sorted for me was very quick and easy and she explained everything in detail. Thanks again

February 8, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Sarah, it's great to hear about the awesome service offered by Zara ☺️ All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful experience

Just signed a new contract with Kane in Bangor.Very helpful and informative about all the deals available to me and my needs .Definitely recommend for a smooth transaction.Cheers Ric

January 25, 2025
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi Ricky,

Thank you for your review, and for sharing the experience you had with Kane. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider.
I was greeted by Ab, who introduced himself and was very helpful,polite, and informative.
He talked me through all the options explaining everything along the way.
I left the shop with a fantastic phone which suited my budget.
I was most impressed by the customer service and the helpfulness from Ab.
I'm glad I have moved to Vodafone.

January 12, 2025
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi Adrienne,

Thank you for your review and great feedaback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I call into the store to upgrade my…

I call into the store to upgrade my handset and ended up upgrading all numbers and internet on my account, very happy with the service

January 7, 2025
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi Nicola,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us when upgrading your numbers.
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Had a great experience in the Bangor store, Abraham was informative and polite and made the whole thing quick and easy. He was funny and very friendly.

December 28, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hello, Matthew,

It's great to hear about the positive experience which you've had with Abraham. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee sorted me out on two separate…

Lee sorted me out on two separate occasions, absolutely fantastic customer service! When online Tobi failed!

December 23, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi Claire,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service im store from the lads

Great service im store from the lads, moving across from 3. So plesent and helpful

December 23, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi Charlotte,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Samuel at Vodafone Bangor Bloomfield…

Samuel at Vodafone Bangor Bloomfield Shopping Centre is always exceptionally helpful in all aspects from product knowledge to going the extra mile to ensure that you get the best available deal after a thorough explanation of available options. I would highly recommend this Vodafone store based on my experience with Samuel on numerous occasions.

December 12, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi William,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane is an excellent member of staff

Kiane is an excellent member of staff, very helpful

November 29, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi David,

Thanks for the great feedback for Kiane, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was great

Lee was great, top quality service

October 9, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Karen,

This is a great review for Lee. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

UnbeLEEvable service and value

Lee helped me to get the best deal possible today. He was polite and super friendly and fully transparent. I recently smashed my phone with another provider and Lee sealed the deal with excellent customer service, technical knowledge and advice

October 5, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great knowledge of products

Great knowledge of products. Very helpful staff

October 2, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi there,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

September 29, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi John,

Thank you for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service in store.

Fantastic service upgrading two phones in Vodafone shop, Bangor N Ireland yesterday. Kian was brilliant and so easy to talk to. Very professional and I would highly recommend the store and staff. Thank you, Kevin

September 24, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi Kevin,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Peter was xtremly helpful explaining…

Peter was xtremly helpful explaining all options 10 out of 10

September 20, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hey Ricky,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent team in Bangor…

We went in to upgrade phone in Bangor and we also took out broadband. Abraham (Abe) was a lovely young guy to deal with. We aren't very good with tech but he was very patient explaining everything and telling us the best deals etc. Initally we were talking to Peter and had left the store to ring someone for details. Peter was lovely too. They both have so much knowledge about the products and nothing was to much bother for them. Vodafone are lucky to have this team working for them

September 19, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Lorraine,

This is lovely feedback for Abraham. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Extremely helpful guys in the shop

September 16, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Robert,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the shop.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Abe was very helpful during the whole…

Abe was very helpful during the whole process

September 11, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Guy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent. Kane was great.

August 29, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Austen,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

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