Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB
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Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more
Company replied
Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more
Company replied
Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more
Company replied
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Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom
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Zara got my broadband sorted for me was very quick and easy and she explained everything in detail. Thanks again

Reply from Vodafone UK - Bangor NI
Peter was all of these things .thank you Peter

Reply from Vodafone UK - Bangor NI
Just signed a new contract with Kane in Bangor.Very helpful and informative about all the deals available to me and my needs .Definitely recommend for a smooth transaction.Cheers Ric

Reply from Vodafone UK - Bangor NI
Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider.
I was greeted by Ab, who introduced himself and was very helpful,polite, and informative.
He talked me through all the options explaining everything along the way.
I left the shop with a fantastic phone which suited my budget.
I was most impressed by the customer service and the helpfulness from Ab.
I'm glad I have moved to Vodafone.

Reply from Vodafone UK - Bangor NI
I call into the store to upgrade my handset and ended up upgrading all numbers and internet on my account, very happy with the service

Reply from Vodafone UK - Bangor NI
Had a great experience in the Bangor store, Abraham was informative and polite and made the whole thing quick and easy. He was funny and very friendly.

Reply from Vodafone UK - Bangor NI
Lee sorted me out on two separate occasions, absolutely fantastic customer service! When online Tobi failed!

Reply from Vodafone UK - Bangor NI
Great service im store from the lads, moving across from 3. So plesent and helpful

Reply from Vodafone UK - Bangor NI
Samuel at Vodafone Bangor Bloomfield Shopping Centre is always exceptionally helpful in all aspects from product knowledge to going the extra mile to ensure that you get the best available deal after a thorough explanation of available options. I would highly recommend this Vodafone store based on my experience with Samuel on numerous occasions.

Reply from Vodafone UK - Bangor NI
Kiane is an excellent member of staff, very helpful

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Lee helped me to get the best deal possible today. He was polite and super friendly and fully transparent. I recently smashed my phone with another provider and Lee sealed the deal with excellent customer service, technical knowledge and advice

Reply from Vodafone UK - Bangor NI
Great knowledge of products. Very helpful staff

Reply from Vodafone UK - Bangor NI
Fantastic service upgrading two phones in Vodafone shop, Bangor N Ireland yesterday. Kian was brilliant and so easy to talk to. Very professional and I would highly recommend the store and staff. Thank you, Kevin

Reply from Vodafone UK - Bangor NI
Peter was xtremly helpful explaining all options 10 out of 10

Reply from Vodafone UK - Bangor NI
We went in to upgrade phone in Bangor and we also took out broadband. Abraham (Abe) was a lovely young guy to deal with. We aren't very good with tech but he was very patient explaining everything and telling us the best deals etc. Initally we were talking to Peter and had left the store to ring someone for details. Peter was lovely too. They both have so much knowledge about the products and nothing was to much bother for them. Vodafone are lucky to have this team working for them

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Abe was very helpful during the whole process

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
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