Vodafone UK - Bangor NI Reviews 

205
TrustScore 5 out of 5

4.9

Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB


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Rated 5 out of 5 stars

Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.

Company replied

Rated 5 out of 5 stars

Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more

Company replied

Rated 5 out of 5 stars

Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more

Company replied

Rated 5 out of 5 stars

Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bangor NI

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality service

December 24, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Patrick,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made to feel very welcome

Made to feel very welcome, no trouble. Staff were so helpful in every way. Abe was brilliant as was Peter. Very mannerly, which is rare.

December 11, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey VR,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abe did a very good job

Abe did a very good job. Good service pleasantly and efficiently delivered.

December 4, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane was a lovely sales advisor

Kiane was a lovely sales advisor , helped us through every step! In and out fast.

November 28, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Adam,

Thanks for the lovely review and fantastic support for Kiane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service! - Kiane was lovely and helped us out so much. Thank you!

November 28, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Grace,

Thanks for the lovely review and fantastic support for Kiane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Peter was really helpful

Peter was really helpful, he explained things well and listened to what I needed and helped me get everything I needed! Excellent service!!

November 28, 2025
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abe was excellent in store today…

Abe was excellent in store today sorting out three phones for me. Very professional, polite and super informative. He kept us fully aware throughout the process.

November 16, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kaine was very helpful as was the…

Kaine was very helpful as was the attitude of all the other staff
This was very much appreciated as the store was very busy at the time
I liked the honest and upfront information and pricing

November 3, 2025
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi. We're so glad to hear that you received such great support from our team! We appreciate you taking the time to leave us this lovely review and are happy you found our information helpful.If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane in Bangor NI was absolutely…

Kiane in Bangor NI was absolutely brilliant and so so helpful, full of jokes and very friendly, got me the perfect phone and I’m very happy!!

November 2, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and outlined everything…

Very helpful and outlined everything for me clearly, paying a lot less now for my bill :)

November 2, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was all I’d hoped for

It was all I’d hoped for. Peter the manager was wonderful. Thanks 🙏

October 22, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

TheHappy Customer staff were more than helpful and…

The staff were more than helpful and took time to explain things to this septuagenarian. In particular I wish to mention Zara and Abe.

October 15, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lads did a great job explaining…

Lads did a great job explaining everything to myself and my wife

October 15, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Klane

Great service from Klane in Bangor
Co Down. So helpful, efficient and professional as always.

October 5, 2025
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hey Sandra,

Thanks for the lovely review and fantastic support for Klane.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

KIANE was most helpful

KIANE was most helpful. Good knowledge and was so helpful in store.
I’ll be back next time to KIANE for sure !

September 22, 2025
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store today

Went into store today, Met an awesome gent called Kaine, we had a few dramas finding me on the system, when we got there he went above and beyond to sort out my issues
The guy is a credit to your comoany

September 16, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Treated very well .Staff were patient…

Treated very well .Staff were patient with me answering all my questions and explaining so well .Would definitely go back in the future .Kiane was just exellent

September 15, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

quality service with great advice

quality service with great advice

September 13, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane - 11/10 Experience

Kiane was a delight to deal with, was able to secure me a new phone for myself and my partner in no time!
10/10 Service !

August 22, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane was a credit to your company

August 18, 2025
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Michael,

We're happy to hear that you had such a positive experience. Thank you for taking the time to leave feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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