Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB
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Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more
Company replied
Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more
Company replied
Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more
Company replied
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Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom
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Made to feel very welcome, no trouble. Staff were so helpful in every way. Abe was brilliant as was Peter. Very mannerly, which is rare.

Reply from Vodafone UK - Bangor NI
Abe did a very good job. Good service pleasantly and efficiently delivered.

Reply from Vodafone UK - Bangor NI
Kiane was a lovely sales advisor , helped us through every step! In and out fast.

Reply from Vodafone UK - Bangor NI
Lovely customer service! - Kiane was lovely and helped us out so much. Thank you!

Reply from Vodafone UK - Bangor NI
Peter was really helpful, he explained things well and listened to what I needed and helped me get everything I needed! Excellent service!!

Reply from Vodafone UK - Bangor NI
Abe was excellent in store today sorting out three phones for me. Very professional, polite and super informative. He kept us fully aware throughout the process.

Reply from Vodafone UK - Bangor NI
Kaine was very helpful as was the attitude of all the other staff
This was very much appreciated as the store was very busy at the time
I liked the honest and upfront information and pricing

Reply from Vodafone UK - Bangor NI
Kiane in Bangor NI was absolutely brilliant and so so helpful, full of jokes and very friendly, got me the perfect phone and I’m very happy!!

Reply from Vodafone UK - Bangor NI
Very helpful and outlined everything for me clearly, paying a lot less now for my bill :)

Reply from Vodafone UK - Bangor NI
It was all I’d hoped for. Peter the manager was wonderful. Thanks 🙏

Reply from Vodafone UK - Bangor NI
The staff were more than helpful and took time to explain things to this septuagenarian. In particular I wish to mention Zara and Abe.

Reply from Vodafone UK - Bangor NI
Lads did a great job explaining everything to myself and my wife

Reply from Vodafone UK - Bangor NI
Great service from Klane in Bangor
Co Down. So helpful, efficient and professional as always.

Reply from Vodafone UK - Bangor NI
KIANE was most helpful. Good knowledge and was so helpful in store.
I’ll be back next time to KIANE for sure !

Reply from Vodafone UK - Bangor NI
Went into store today, Met an awesome gent called Kaine, we had a few dramas finding me on the system, when we got there he went above and beyond to sort out my issues
The guy is a credit to your comoany

Reply from Vodafone UK - Bangor NI
Treated very well .Staff were patient with me answering all my questions and explaining so well .Would definitely go back in the future .Kiane was just exellent

Reply from Vodafone UK - Bangor NI
quality service with great advice

Reply from Vodafone UK - Bangor NI
Kiane was a delight to deal with, was able to secure me a new phone for myself and my partner in no time!
10/10 Service !

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
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