Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB
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Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more
Company replied
Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more
Company replied
Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more
Company replied
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Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom
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Fabulous service from Kiane & Jess, called in to get advice for a new phone & contract.
Pleasant, professional & helpful at all times & I’m leaving with a great deal and Vodafone have my loyalty for another 2 years because of them.

Reply from Vodafone UK - Bangor NI
Briliant staf jess and peter especially jess who sorted my phone out

Reply from Vodafone UK - Bangor NI
Abe provided a very professional and helpful assistance for all the stages from selection of the right mobile to upgrade to, ordering, setting up the contract and transfer of applications/data from my old phone. I highly recommend the Bangor NI shopfront. I highly recommend them.

Reply from Vodafone UK - Bangor NI
Kiane gave excellent service and was very patient with an old lady I recommended Vodafone I have been a customer since 99 and plan to be one for the future

Reply from Vodafone UK - Bangor NI
A really lovely young man. Extremely helpful and patient. I would really like to thank him for guiding me through this transaction. Thanks.

Reply from Vodafone UK - Bangor NI
Very efficient service.. Abe was extremely helpful

Reply from Vodafone UK - Bangor NI
Fantastic service from Sam , I was too nervous to transfer all my data from my old phone but got sorted in no time less than 2 hours . First class pleasant service .

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Having already moved my mobile phone last week I made the decision to switch broadband provider also. KIANE in the Bloomfield Bangor store has been so helpful during both processes

Reply from Vodafone UK - Bangor NI
Kane provided excellent knowledge, expertise & customer service.

Reply from Vodafone UK - Bangor NI
I had a very helpful and positive experience today in the Bangor store .
KIANE was professional, friendly and most informative.
Moyà Gibson

Reply from Vodafone UK - Bangor NI
Zara was brilliant at sorting out a longstanding problem. Thank you 🙏

Reply from Vodafone UK - Bangor NI
Very happy about the service

Reply from Vodafone UK - Bangor NI
Great service - couldn't have asked for more. Great patience taken by Peter to explain all options available & what would work best for my needs. Would recommend this store & it's staff. A totally positive friendly experience.

Reply from Vodafone UK - Bangor NI
Came in to check my bill and left with a new phone. Excellent service from Abe. Made everything easy and clear to understand.
Thank you guys!

Reply from Vodafone UK - Bangor NI

Reply from Vodafone UK - Bangor NI
Kiane was extra helpful and went above and beyond with his help. Highly recommended

Reply from Vodafone UK - Bangor NI
It went very successfully, great customer service and thoroughly enjoyed my experience!

Reply from Vodafone UK - Bangor NI
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