Vodafone UK - Bangor NI Reviews 

205
TrustScore 5 out of 5

4.9

Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB


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Rated 5 out of 5 stars

Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.

Company replied

Rated 5 out of 5 stars

Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more

Company replied

Rated 5 out of 5 stars

Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more

Company replied

Rated 5 out of 5 stars

Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bangor NI

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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1-star

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4.9

All reviews

(205)

40,419 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great help today from Kian at Bangor

Great help today from Kian at Bangor
Thanks!

March 5, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a great deal and friendly service

Got a great deal and friendly service. Really happy.

February 21, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Angela,

Thank you for your review and feedback, this is great to hear.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Face to face is better; Peter saved us as Vodafone customers

Peter saved us as Vodafone customers. We have been customers a long time and thankfully called in to Bloomfield Vodafone to give one last chance before leaving.. My experience on the telephone was terrible.

February 19, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi William,

Thank you for your review. We're so happy you had a 5 star experience with Peter.

If you ever need our help, or would like to feed anything back regarding your phone experience, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY We're always looking for ways to improve!
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Zara

Zara, store manager, again absolutely fantastic to speak with again. Such a credit to Vodafone that she works for you. Maybe a huge pay rise for her?

February 17, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi Maxine,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

Customer relationship was lovely

Customer relationship was lovely, gave us different important information. Best wishes to Abraham x

February 17, 2024
Unprompted review
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Reply from Vodafone UK - Bangor NI

Hi Moira,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

ABRAHAM was informative and oolite

ABRAHAM was informative and oolite , Sold a plan confident and yet not pushy

February 17, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Alan,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abe was extremely helpful and friendly

February 17, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Chris,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara in the Bangor Bloomfields branch…

Zara in the Bangor Bloomfields branch is exceptionally fantastic at her job! Very knowledgeable and diligent to make sure I understood everything and had the best possible service !! Thank you you’re a legend !! Xx

February 16, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Louise. Thank you for your review for Zara. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Lee was great, a very helpful sales advisor! Would recommend explained everything really well!

February 4, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey,

This is great to hear, hanks for the 5 stars!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane was super helpful

Kiane was super helpful, sorted me with everything that i needed very efficiently. Definitely recommend visiting in store!

February 2, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Victoria. Thank you for your review for Kiane. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kiane was good

January 16, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Kane,

Thanks for your review for Kiane.

If you ever need any further help, please get in touch with us through Social Media Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK

Thanks,
Vodafone Social Media team

Rated 5 out of 5 stars

Kiane was very helpful

Kiane was very helpful. Explained all the products thoroughly and had great product knowledge

January 16, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Debs,

Thanks for your 5-star review for Kiane. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Kiane was absolutely fabulous and gave…

Kiane was absolutely fabulous and gave me great information regarding my phone experience and answered all my questions. Kiane was very kind and is a great service to Vodafone.

January 10, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey,

Thanks for the fantastic support for Kiane, I'm glad all your questions were answered.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed a phone that had voice commands…

Needed a phone that had voice commands for a friend who is blind. Exceptional service from the assistant manager Peter who was very patient and got me sorted.

January 2, 2024
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Mark,

It's great to hear your feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Was in the shop setting up a contract…

Was in the shop setting up a contract Lee in Bloomfields was very helpful got me sorted within my budget

December 20, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Rc,

Thanks for letting us know what an amazing job Lee did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly helpful advice and…

Very friendly helpful advice and service in Bangor Co.down Vodafone shop today from Kiane.

December 20, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey JB,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good Experience

Kiane, the sales adviser was very nice and helpful.

December 12, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Philip,

Thanks for taking your time to leave this review for Kiane.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Abe was extremely helpful and explained…

Abe was extremely helpful and explained everything as he took me through the procedure

December 4, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi. Thank you for your review for Abe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abe did a great job sorting out the…

Abe did a great job sorting out the issue with our phone.

December 4, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Robert. Thank you for your review for Abe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful,

Helpful
People friendly
Considerate

November 30, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Jessie. Thanks for your fab feedback and awesome rating 😊
All the best, The Vodafone Social Media Team

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