Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Location
Switch locationUnit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB
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See what reviewers are saying
Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more
Company replied
Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more
Company replied
Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bangor NI
Written by the company
Contact info
Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom
4.9
Excellent
205 reviews
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Really helpful
November 30, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi, Thanks for your feedback.
All the best, The Vodafone Social Media Team
Fantastic service
Visited the store today as have been having some awful service from O2 recently. Spoke to a lovely guy called Peter that showed me some fantastic deals to switch to. Very pleased with the service today!
November 29, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Consumer,
This is a great review for Peter. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent staff
Excellent staff, very approachable and detailed knowledge both about the phone I wanted and suggested an even better plan that I had found
November 28, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Rolodium,
Thanks for your kind words and taking your time to share the experience in our Bangor store.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone Bangor
Had a great experience in Vodafone Bangor today with Store Manager Zara. My airplan was up for renewal and had no real idea what I wanted. Zara talked through my options and was able to arrange a 6 month discount on my airtime going forward and also an upgrade on my broadband - very satisfied loyal Vodafone
November 18, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Matthew,
Thanks for letting us know what an amazing job Zara did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I bought an iPhone yesterday in your…
I bought an iPhone yesterday in your Vodafone shop in Bloomfields shopping centre in Bangor Co Down. Zara was really good and treated us really well. I went back in today to buy a cover for my phone. First chap we spoke to said none available for iPhone I had bought. Another chap called Peter came to us, asked to see the phone and spent a long time looking for one!!! He found one, a perfect cover with a screen shield!! I am absolutely delighted with both phone and cover. Peter really spent time and effort finding package. Cost was only £20, so not a big sale for him, but he took the time as though it was. Such customer service from Peter, so much appreciated. As a 79 year old, I am not always treated with such courtesy. Thank you.
November 16, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Wilma,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service!
Abraham was fantastic- he was very friendly and efficient. A pleasure to deal with.
November 4, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Really great advice from Lee
Really great advice. I got the best deal I could ever imagine. I am blown away by this incredible customer service experience from Lee!
November 4, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great help diagnosing technical issue
November 3, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Andrew,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Abraham was hugely helpful in restoring…
Abraham was hugely helpful in restoring Spotify access. This followed 60 mins phone enquiry by myself direct to Vodafone. Abraham was v patient in resolving the issue, trying a range of options until problem rectified. Great customer service
October 27, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Neville,
Thank you for taking the time to review and sharing this feedback for Abraham.
If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy with service today from Zara…
Very happy with service today from Zara and Abe
October 25, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi James. Thank you for your review for Zara and Abe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Called in to query my bill
Called in to query my bill, Lee was really helpful. Tried to talk me into changing my broadband which would have been better deal but only signed to virgin 3 months ago. Will definitely come back when it's due for renewal.
October 18, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Marcos. Thank you for your review for Lee. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zara is Very nice manner and friendly…
Zara is Very nice manner and friendly approach by the sales person.. very good sales advice. Most helpful throughout. Will do business again. Going home to look at my internet setup will be returning
October 11, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Bangor NI
Hey Pam,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lee is amazing in every way possible. Everyone should buy from him. He made the experience very simple & easy to understand.
Lee is amazing in every way possible
September 30, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Kerry,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Been to Vodafone bloomfield staff very …
Been to Vodafone bloomfield staff very friendly and helpful and would highly recommend anyone to come into store xxoo
September 30, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Noel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service and was able to answer…
Great service and was able to answer all questions for someone just visiting. All staff fantastic in store
September 29, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Eric,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Handset Upgrade in Bangor Bloomfield Store
Called into the Bangor Bloomfields store to upgrade my phone to an iPhone 14 Pro Max and Peter was very helpful and managed to get the upgrade done without any hassle. Very pleased with my new device!
September 28, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Abraham,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was treated very well by zara
I was treated very well by zara . Very happy with the service I received.
September 26, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Derek,
We're pleased to hear about your recent experience. Thanks for taking the time to review and share your feedback for Zara.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Very friendly staff especially Lee who…
Very friendly staff especially Lee who was easy to understand and explained everything with great patience.
September 21, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hi Julia,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very patient and helpful got my new…
Very patient and helpful got my new phone running how it should be.
September 17, 2023
Unprompted review
Reply from Vodafone UK - Bangor NI
Hey Leslie,
Thanks for reviewing! We're pleased to hear about your recent experience.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
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