Vodafone UK - Bangor NI Reviews 

205
TrustScore 5 out of 5

4.9

Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB


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Rated 5 out of 5 stars

Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.

Company replied

Rated 5 out of 5 stars

Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more

Company replied

Rated 5 out of 5 stars

Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more

Company replied

Rated 5 out of 5 stars

Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bangor NI

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Had some issues with E mail and texts…

Had some issues with E mail and texts which Abe and Zara both solved very quickly.
Excellent manner and really friendly. Great service

May 8, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi. Thank you for your review for both Abe and Zara. It's always lovely to read such fantastic feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just had a meeting with Nicole

Just had a meeting with Nicole. She was extremely helpful. Being of a certain mature age - she spoke clearly, and in a language we understood. She was very pleasant and obviously very enthusiastic to help us. A young girl who loves her job and wants to help

May 5, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Irene,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

April 26, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Mervyn,

Thanks for leaving this review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Went into store today with a broken…

Went into store today with a broken phone and wanted to buy a new one and get the data transferred. I know practically nothing about phones and Zara could not have been more helpful or patient! She was incredibly knowledgeable and explained so much to me. Zara is a definite asset to the Vodafone team.

April 20, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Margaret,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone bloomfields

Got a new iPhone 14 Pro max great service, couldn't have done it without Nicole

April 18, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi David,

Thanks for this review for Nicole. It's great to hear you have had this service and enjoy your new iPhone.

If you ever need anything, please reach out to us on Facebook PM at vodafone.uk/3K1e4GB - via Twitter DM at vodafone.uk/3nfdPyY or Instagram using Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Sales advisor was very knowledgeable…

Sales advisor was very knowledgeable about the various contracts & what would be best suited to both mine & my mums needs.
She was very pleasant & helpful

April 17, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Sara,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone iPhone sale and contract

Zara was very knowledgable helpful courteous with a good sense of humour - she explained all the options and gave her recommendations

April 14, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hey Donald,

Thanks for the lovely review and feedback for Zara, this is so great to hear!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was extremely helpful

Zara was extremely helpful, sorted my problem with tracking a trade in.
Also bought the chrome book aswell. Zara was very friendly and professional. A credit to your company

April 15, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Jonathan,

What lovely feedback for Zara, thank you! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff member Nicole

Helpful staff member Nicole. Clear pricing. Comfortable office. Good price

April 8, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Cavan,

Thanks for your review for Nicole. It's always lovely to read such nice feedback. If you ever need anything, please reach out to our Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent service at Vodafone Bangor

Zara was so helpful and explained all about my new contract and also saved me money. Great customer experience and service.

April 10, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Thank you for your review Garth. It's always lovely to read such nice feedback.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

The Store Manager, Zara was informative and extremely helpful. We saved money on our visit and introduced to a number of benefits we were unaware of.

April 10, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Heather, it's always good to hear our in-store team left such a positive impression on you. If you can let us know which store Zara is at, we'll be happy to feed it back to them.
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Today I was in Bloomfields and decided…

Today I was in Bloomfields and decided to call in and price a handset, the staff where very welcoming

April 4, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi Cameron.

Thanks for the great feedback for our Bloomfields store! I've passed this along. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very informative, gave me lots of options

Very informative, excellent customer service, really helpful

April 1, 2023
Unprompted review
Vodafone UK - Bangor NI logo

Reply from Vodafone UK - Bangor NI

Hi George,

Thank you for your support and feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

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