Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB
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Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.
Company replied
Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... See more
Company replied
Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... See more
Company replied
Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... See more
Company replied
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Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, United Kingdom
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Had some issues with E mail and texts which Abe and Zara both solved very quickly.
Excellent manner and really friendly. Great service

Reply from Vodafone UK - Bangor NI
Just had a meeting with Nicole. She was extremely helpful. Being of a certain mature age - she spoke clearly, and in a language we understood. She was very pleasant and obviously very enthusiastic to help us. A young girl who loves her job and wants to help

Reply from Vodafone UK - Bangor NI
Went into store today with a broken phone and wanted to buy a new one and get the data transferred. I know practically nothing about phones and Zara could not have been more helpful or patient! She was incredibly knowledgeable and explained so much to me. Zara is a definite asset to the Vodafone team.

Reply from Vodafone UK - Bangor NI
Got a new iPhone 14 Pro max great service, couldn't have done it without Nicole

Reply from Vodafone UK - Bangor NI
Sales advisor was very knowledgeable about the various contracts & what would be best suited to both mine & my mums needs.
She was very pleasant & helpful

Reply from Vodafone UK - Bangor NI
Zara was very knowledgable helpful courteous with a good sense of humour - she explained all the options and gave her recommendations

Reply from Vodafone UK - Bangor NI
Zara was extremely helpful, sorted my problem with tracking a trade in.
Also bought the chrome book aswell. Zara was very friendly and professional. A credit to your company

Reply from Vodafone UK - Bangor NI
Helpful staff member Nicole. Clear pricing. Comfortable office. Good price

Reply from Vodafone UK - Bangor NI
Zara was so helpful and explained all about my new contract and also saved me money. Great customer experience and service.

Reply from Vodafone UK - Bangor NI
The Store Manager, Zara was informative and extremely helpful. We saved money on our visit and introduced to a number of benefits we were unaware of.

Reply from Vodafone UK - Bangor NI
Today I was in Bloomfields and decided to call in and price a handset, the staff where very welcoming

Reply from Vodafone UK - Bangor NI
Very informative, excellent customer service, really helpful

Reply from Vodafone UK - Bangor NI
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