Vodafone UK - Barry Reviews 132

TrustScore 5 out of 5

4.9

131 Holton Road, CF63 4HP BARRY, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I will be fair, I didn't have much hope going to a branch linked to one supplier, But the staff have been absolutely fantastic!! Friendly, helpful, genuinely Honest, what a relief. Ben was the reps na... See more

Company replied

Rated 5 out of 5 stars

Visited Vodafone Barry with a issue with my phone. Ben and iestyn were a great help. They listened to the issue and fixed it instantly. Highly recommended for having a great attitude and for b... See more

Company replied

Rated 5 out of 5 stars

Popped into Vodafone Barry to sort my portable hotspot issues. And Paul helped solve the problems. Was quite nice and lovely experience.

Company replied


Company details


Contact info

  • 131 Holton Road, CF63 4HP, BARRY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful

Really helpful

June 2, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Becky,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Surprised service

I will be fair, I didn't have much hope going to a branch linked to one supplier, But the staff have been absolutely fantastic!! Friendly, helpful, genuinely Honest, what a relief. Ben was the reps name I believe, what a credit to the team. Will definitely be back and will recommend to friends.

May 28, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you

Visited Vodafone Barry with a issue with my phone.

Ben and iestyn were a great help. They listened to the issue and fixed it instantly.

Highly recommended for having a great attitude and for being polite and helpful

Thank you.

May 28, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into Vodafone Barry to sort my…

Popped into Vodafone Barry to sort my portable hotspot issues. And Paul helped solve the problems. Was quite nice and lovely experience.

May 28, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey lestat,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my service thanks to iestyn

April 24, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Pam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top class visit

Top class visit . Staff member jake helped me out with everything. No problems at all
10/10

April 9, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Steffan,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was brilliant

Ben was brilliant

Nothing qas a bother and made the switch from lebara seem effortless

April 1, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Dan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul was very knowledgeable and helped…

Paul was very knowledgeable and helped set up broadband for me with no problems. He was very friendly and made my experience of buying broadband a lot easier!

March 31, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Alana,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with service by iestyn

March 12, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Charlie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake who helped me today in Barry store…

Jake who helped me today in Barry store was very helpful and informative he guided us seamlessly though the process of upgrading our family sim package and saving us money

March 12, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in the barry store to upgrade and…

Came in the barry store to upgrade and the guy that served me jake was amazing helped with everything that was needed

February 19, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Stephens,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my service by iestyn

February 17, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey rona
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was fantastic and very kind

Ben was fantastic and very kind. He knew is job and we will be back

Thank you Ben

Ps I'll bring more sweets next time

February 6, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Mary,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New Samsung

I have a new phone and was unsure how to use it, I went to the store in Barry and Ben sorted it all out for me he was very helpful and patient couldn’t thank him enough, wouldn’t hesitate to use the store again a big thank you.

January 25, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Sandy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Barry and Ben—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Both very knowledgeable and helpful. Anyone looking to buy a phone we would highly recommend using Vodafone Barry. Thanks both & Paul who sorted the contract.

January 25, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Mike & Charlotte,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was really professional

Jake was really professional, friendly and helpful.
Explained everything and very knowledgeable.
Easy process upgrading.

January 23, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Kirsty,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went i to store and Paul and Marcus…

Went i to store and Paul and Marcus were very helpful with trying solve my data issue

January 17, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Tommy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Well looked after good customer service would recommend staff at Barry serviced by iestyn

January 8, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was super with my upgrade.

Ben was super with my upgrade.

Made everything seem so easy!

Thank you.

December 30, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Jessica,
 
Thanks for the lovely review and fantastic support for Ben.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone store as a customer…

Went into Vodafone store as a customer looking to set up my talk mobile and Paul from Barry store was more than willing to help set it up for and he has a good attitude and very helpful

December 20, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Pamela,

Thanks for the lovely review and fantastic support for Paul from Barry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look