I will be fair, I didn't have much hope going to a branch linked to one supplier, But the staff have been absolutely fantastic!! Friendly, helpful, genuinely Honest, what a relief. Ben was the reps na... See more
Company replied
131 Holton Road, CF63 4HP BARRY, GB
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I will be fair, I didn't have much hope going to a branch linked to one supplier, But the staff have been absolutely fantastic!! Friendly, helpful, genuinely Honest, what a relief. Ben was the reps na... See more
Company replied
Visited Vodafone Barry with a issue with my phone. Ben and iestyn were a great help. They listened to the issue and fixed it instantly. Highly recommended for having a great attitude and for b... See more
Company replied
Popped into Vodafone Barry to sort my portable hotspot issues. And Paul helped solve the problems. Was quite nice and lovely experience.
Company replied
Bought multiple phones from here the customer service is amazing
Company replied
Written by the company
131 Holton Road, CF63 4HP, BARRY, United Kingdom
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I will be fair, I didn't have much hope going to a branch linked to one supplier, But the staff have been absolutely fantastic!! Friendly, helpful, genuinely Honest, what a relief. Ben was the reps name I believe, what a credit to the team. Will definitely be back and will recommend to friends.

Reply from Vodafone UK - Barry
Visited Vodafone Barry with a issue with my phone.
Ben and iestyn were a great help. They listened to the issue and fixed it instantly.
Highly recommended for having a great attitude and for being polite and helpful
Thank you.

Reply from Vodafone UK - Barry
Popped into Vodafone Barry to sort my portable hotspot issues. And Paul helped solve the problems. Was quite nice and lovely experience.

Reply from Vodafone UK - Barry
Top class visit . Staff member jake helped me out with everything. No problems at all
10/10

Reply from Vodafone UK - Barry
Ben was brilliant
Nothing qas a bother and made the switch from lebara seem effortless

Reply from Vodafone UK - Barry
Paul was very knowledgeable and helped set up broadband for me with no problems. He was very friendly and made my experience of buying broadband a lot easier!

Reply from Vodafone UK - Barry
Jake who helped me today in Barry store was very helpful and informative he guided us seamlessly though the process of upgrading our family sim package and saving us money

Reply from Vodafone UK - Barry
Came in the barry store to upgrade and the guy that served me jake was amazing helped with everything that was needed

Reply from Vodafone UK - Barry
Ben was fantastic and very kind. He knew is job and we will be back
Thank you Ben
Ps I'll bring more sweets next time

Reply from Vodafone UK - Barry
I have a new phone and was unsure how to use it, I went to the store in Barry and Ben sorted it all out for me he was very helpful and patient couldn’t thank him enough, wouldn’t hesitate to use the store again a big thank you.

Reply from Vodafone UK - Barry
Excellent service. Both very knowledgeable and helpful. Anyone looking to buy a phone we would highly recommend using Vodafone Barry. Thanks both & Paul who sorted the contract.

Reply from Vodafone UK - Barry
Jake was really professional, friendly and helpful.
Explained everything and very knowledgeable.
Easy process upgrading.

Reply from Vodafone UK - Barry
Went i to store and Paul and Marcus were very helpful with trying solve my data issue

Reply from Vodafone UK - Barry
Well looked after good customer service would recommend staff at Barry serviced by iestyn

Reply from Vodafone UK - Barry
Ben was super with my upgrade.
Made everything seem so easy!
Thank you.

Reply from Vodafone UK - Barry
Went into Vodafone store as a customer looking to set up my talk mobile and Paul from Barry store was more than willing to help set it up for and he has a good attitude and very helpful

Reply from Vodafone UK - Barry
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