Vodafone UK - Barry Reviews 

140
TrustScore 5 out of 5

4.9

131 Holton Road, CF63 4HP BARRY, GB


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Rated 5 out of 5 stars

Jake was very friendly and helpful when upgrading my phone. He even went the extra mile to get my Dad a cheaper sim only contract. Excellent service.

Company replied

Rated 5 out of 5 stars

Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... See more

Company replied

Rated 5 out of 5 stars

I will be fair, I didn't have much hope going to a branch linked to one supplier, But the staff have been absolutely fantastic!! Friendly, helpful, genuinely Honest, what a relief. Ben was the reps na... See more

Company replied


Company details


Contact info

  • 131 Holton Road, CF63 4HP, BARRY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

140 reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(140)

41,521 reviews in the last 12 months

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Rated 5 out of 5 stars

Jake was very friendly and helpful when…

Jake was very friendly and helpful when upgrading my phone. He even went the extra mile to get my Dad a cheaper sim only contract. Excellent service.

July 18, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Sammi-Jo,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was great help today sorting out…

Jake was great help today sorting out my new SIM card . He also helped me plan out my upgrade for my phone & internet. He helped me sort out moving my address. Jake made it feel easy today .

July 11, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Daniel,
Thanks for the lovely review and the fantastic support you’ve shown for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was very helpful pleasnat and…

Ben was very helpful pleasnat and patent.

Highly recommend him

July 9, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Linda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited the Barry branch

I visited the Barry branch, spoke to Ben who was very helpful and friendly and helped pick out the best phone for me 😁

July 2, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Beccy,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really happy with service adviser iestyn

June 30, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Jayne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sunday 28.06.26

Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we decided to upgrade there and then with no pressure from him. Would highly recommend the service given at the Barry Store.

June 28, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by jake

Great service by jake

June 28, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Nina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really happy wirh service by iestyn

June 18, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

"Hey Pamela,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Really helpful

Really helpful

June 2, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Becky,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Surprised service

I will be fair, I didn't have much hope going to a branch linked to one supplier, But the staff have been absolutely fantastic!! Friendly, helpful, genuinely Honest, what a relief. Ben was the reps name I believe, what a credit to the team. Will definitely be back and will recommend to friends.

May 28, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you

Visited Vodafone Barry with a issue with my phone.

Ben and iestyn were a great help. They listened to the issue and fixed it instantly.

Highly recommended for having a great attitude and for being polite and helpful

Thank you.

May 28, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my service thanks to iestyn

April 24, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Pam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top class visit

Top class visit . Staff member jake helped me out with everything. No problems at all
10/10

April 9, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Steffan,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was brilliant

Ben was brilliant

Nothing qas a bother and made the switch from lebara seem effortless

April 1, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Dan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul was very knowledgeable and helped…

Paul was very knowledgeable and helped set up broadband for me with no problems. He was very friendly and made my experience of buying broadband a lot easier!

March 31, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Alana,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with service by iestyn

March 12, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Charlie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake who helped me today in Barry store…

Jake who helped me today in Barry store was very helpful and informative he guided us seamlessly though the process of upgrading our family sim package and saving us money

March 12, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in the barry store to upgrade and…

Came in the barry store to upgrade and the guy that served me jake was amazing helped with everything that was needed

February 19, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Stephens,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my service by iestyn

February 17, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey rona
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was fantastic and very kind

Ben was fantastic and very kind. He knew is job and we will be back

Thank you Ben

Ps I'll bring more sweets next time

February 6, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Mary,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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