What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... See more
Company replied
Location
Switch location131 Holton Road, CF63 4HP BARRY, GB
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See what reviewers are saying
Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... See more
Company replied
We had excellent help from Iestyn,put us at ease and explained everything so well.Very friendly, polite and helpful.
Company replied
Bought multiple phones from here the customer service is amazing
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Barry
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
131 Holton Road, CF63 4HP, BARRY, United Kingdom
4.9
Excellent
143 reviews
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Amazing work Marcus & Paul
Marcus the store manager was so so helpful in helping me get a new phone upgrade and a new WiFi modem upgrade.
Paul was also so helpful as he was able to
Tell me the traits of the new iPhone 16 pro and I was so happy.
Thank you Vodaphone for appreciating your customers and I am looking forward to the next years together .
Love Catrina
April 24, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hey Catrina,
Thanks for the lovely review and fantastic support for Marcus & Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The stuff no have idea how to work with a system
About the service : the staff does not know how to work. They did not process my payment through the system and also disabled my plan.
April 23, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hi Tania,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this, especially after a court judgment in your favor. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks
Vodafone Social Media Team
Paul and Marcus served me helped me…
Paul and Marcus served me helped me transfer stuff and helped my wife with issues on phone
Thank you
April 4, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hey Stella,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Was served by Marcus and ben yesterday while upgrading me and my sons phone.
Very friendly staff with excellent knowledge and brilliant service. Highly recommend this store.
April 10, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hey Ben,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded to Samsung s24 fe from Samsung…
Upgraded to Samsung s24 fe from Samsung a53. Very happy with phone and service provided
March 13, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hi Mark. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I took out a SIM plan on talk mobile…
I took out a SIM plan on talk mobile and bought a new phone to put SIM in. Gentleman in store help me set everything up.
March 6, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hi Louise,
Your positive feedback is really appreciated, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Needed help to set up my new phone and…
Needed help to set up my new phone and transfer data from a really old Samsung phone. New Pay as you go sim plan set up
February 26, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hello, John,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into my local phone shop
Came into my local phone shop, and even though I am on EE, the person in the store helped with my query on how to transfer my photos and videos from my old to new phone. Thank you the help
February 21, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hey Jillian,
This is really lovely to hear, thanks for the review, we love to hear about great experiences in our Stores!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Danny helped me transfer my number from…
Danny helped me transfer my number from ID network to Vodafone. He made it easy for me to switch across over.
February 7, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hi Lyn,
Thank you for your review for Danny. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Seen Danny a few times now at the barry…
Seen Danny a few times now at the barry store, he has been really helpful, can't fault the service.
February 4, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hi Carlos,
It's great to see your kind words for Danny, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in to upgrade phone
Went in to upgrade phone. Danny was very helpful and sorted me out a great deal.
Very happy
January 16, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hi Martyn. Thank you for your review for Danny. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped to my local store in Barry
Popped to my local store in Barry. Bought a new phone to replace my really old one. Professional service from everyone.
January 9, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hi Juliet,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jake was amazing with his service
Jake was amazing with his service. Very helpful and happy.
January 5, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hi Mrs Spurr,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sim only upgrade made simple
Lads in the Barry store were very helpful
January 5, 2025
Unprompted review
Reply from Vodafone UK - Barry
Hi Jonathan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Friendly service and very helpful from…
Friendly service and very helpful from Danny in my local store Barry. Upgraded to Samsung Flip 6.
December 15, 2024
Unprompted review
Reply from Vodafone UK - Barry
Hello, Gareth,
It's great to hear about the positive experience which you've had with Danny. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Wonderful service 10 out of 10
Wonderful service 10 out of 10. Fantastic from Danny in Barry store
December 12, 2024
Unprompted review
Reply from Vodafone UK - Barry
Hi Adrian,
Thank you for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jake was amazing with our service
Jake was amazing with our service, sorted out everything and was great.
December 5, 2024
Unprompted review
Reply from Vodafone UK - Barry
Hello, Meeha,
It's great to hear about the positive experience which you had with Jake. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barry
Hi KG,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Great customer service. Jake was very helpful.
November 29, 2024
Unprompted review
Reply from Vodafone UK - Barry
Thanks for the five star review, Sarah. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and professional
Very helpful and professional. Great work
November 20, 2024
Unprompted review
Reply from Vodafone UK - Barry
Hi Ruth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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