Vodafone UK - Barry Reviews 

143
TrustScore 5 out of 5

4.9

131 Holton Road, CF63 4HP BARRY, GB


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Rated 5 out of 5 stars

What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... See more

Company replied

Rated 5 out of 5 stars

Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... See more

Company replied

Rated 5 out of 5 stars

We had excellent help from Iestyn,put us at ease and explained everything so well.Very friendly, polite and helpful.

Company replied


Company details


Contact info

  • 131 Holton Road, CF63 4HP, BARRY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

41,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Jake was super helpful helping me find…

Jake was super helpful helping me find the best deals

October 20, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, kind and patient - Paul and Marcus in the Barry Vodafone store. I have always had good experience with Vodafone in-store. Showed genuine interest in helping to provide the best plans and advice. Thank you so much for your time and kindness.

October 13, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake a good customer sales man

Jake a good customer sales man, helped me, good deal and personable

September 20, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was super

Ben was super

He was super helpful and he transfers all my stuff.

September 19, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed to upgrade my phone today

Needed to upgrade my phone today, spoke with a young gentleman by the name of Paul. He was very helpful got it all sorted for me, Big thanks to him today. Very nice guy.

September 7, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We're happy to hear that you received such great support during your upgrade! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was super

Ben was super. Trade in and made the the sales process easy. A joy to speak too

September 5, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We're happy to hear that the sales process was easy and enjoyable. Thank you for sharing your positive experience; we appreciate your feedback!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was super thanks alot have a good…

My pleasure be the moble is great it makes me wish I git the bigger one now but can't afford it just yet just hope the moble is still around for me to renew

September 3, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We're happy to hear that you had a super experience. Thank you so much for your positive feedback; we appreciate it a lot!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was amazing I got served…

My experience was amazing I got served by Jake and he's amazing very chatty like having a conversation and was very helpful and also helped me out thankyou for an amazing experience

August 28, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Nicole,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service, friendly, helpful, polite

Jake was approachable, friendly, helpful and professional.
Dealt with my upgrade smoothly and got everything sorted with no problems.
Paul who i dealt with when I went in to enquire about my upgrade initially was also very friendly, helpful and knowledgeable. Would highly recommend

August 26, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Warren, ​

Thanks for the lovely review and fantastic support for Jake. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was extremely helpful

Ben was extremely helpful he talked through all options and plans with me. He even showed me what I can expect to find in the box.
Amazing service, Ben is a credit to your team.

August 16, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We appreciate the positive feedback!
Vodafone Social Media Team

Rated 5 out of 5 stars

Took my elderly Mother in today as an…

Took my elderly Mother in today as an issue with phone. They were really attentive, and resolved the issue professionally. It was great not to be fobbed off or redirected to a call centre. Well done.

August 2, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben the sales assistant was amazing…

Ben the sales assistant was amazing really helpful and great customer service will be recommending my friends and family to go and see him when it’s time for the upgrades 10/10

July 20, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Liam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was an amazing when sorting my…

Ben was an amazing when sorting my upgrade!
Thanks guys!

July 20, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Shaun,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake im Barry was fab

Jake im Barry was fab

July 17, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Gaynor,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul was really helpful young man

Paul was really helpful young man

June 29, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Max,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was so helpful

Ben was so helpful.
I had been without the phone I lost while abroad 2 months ago
Ben could not have been more accommodating, helpful and charming.
We are thoroughly satisfied with the excellent service we have had today.

June 18, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Sorry to hear you lost your phone recently, really pleased that Ben was able to help and provided a great service. We appreciate the review!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

New Apple Watch

Jake was very helpful and patient and gave me everything I asked for

June 13, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Jessie. Thank you for your review for Jake. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone

Very efficient customer service. Helped me to transfer all my details and update my phone. Thank you for my help.

May 31, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Nicky,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was extremely helpful and gave me…

Ben was extremely helpful and gave me the best possible price

May 25, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Callum,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from all in Barry…

Fantastic service from all in Barry store! Brill

May 16, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

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