What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... See more
Company replied
131 Holton Road, CF63 4HP BARRY, GB
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What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... See more
Company replied
Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... See more
Company replied
We had excellent help from Iestyn,put us at ease and explained everything so well.Very friendly, polite and helpful.
Company replied
Bought multiple phones from here the customer service is amazing
Company replied
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131 Holton Road, CF63 4HP, BARRY, United Kingdom
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Jake was super helpful helping me find the best deals

Reply from Vodafone UK - Barry
Extremely helpful, kind and patient - Paul and Marcus in the Barry Vodafone store. I have always had good experience with Vodafone in-store. Showed genuine interest in helping to provide the best plans and advice. Thank you so much for your time and kindness.

Reply from Vodafone UK - Barry
Jake a good customer sales man, helped me, good deal and personable

Reply from Vodafone UK - Barry
Ben was super
He was super helpful and he transfers all my stuff.

Reply from Vodafone UK - Barry
Needed to upgrade my phone today, spoke with a young gentleman by the name of Paul. He was very helpful got it all sorted for me, Big thanks to him today. Very nice guy.

Reply from Vodafone UK - Barry
Ben was super. Trade in and made the the sales process easy. A joy to speak too

Reply from Vodafone UK - Barry
My pleasure be the moble is great it makes me wish I git the bigger one now but can't afford it just yet just hope the moble is still around for me to renew

Reply from Vodafone UK - Barry
My experience was amazing I got served by Jake and he's amazing very chatty like having a conversation and was very helpful and also helped me out thankyou for an amazing experience

Reply from Vodafone UK - Barry
Jake was approachable, friendly, helpful and professional.
Dealt with my upgrade smoothly and got everything sorted with no problems.
Paul who i dealt with when I went in to enquire about my upgrade initially was also very friendly, helpful and knowledgeable. Would highly recommend

Reply from Vodafone UK - Barry
Ben was extremely helpful he talked through all options and plans with me. He even showed me what I can expect to find in the box.
Amazing service, Ben is a credit to your team.

Reply from Vodafone UK - Barry
Took my elderly Mother in today as an issue with phone. They were really attentive, and resolved the issue professionally. It was great not to be fobbed off or redirected to a call centre. Well done.

Reply from Vodafone UK - Barry
Ben the sales assistant was amazing really helpful and great customer service will be recommending my friends and family to go and see him when it’s time for the upgrades 10/10

Reply from Vodafone UK - Barry
Ben was an amazing when sorting my upgrade!
Thanks guys!

Reply from Vodafone UK - Barry

Reply from Vodafone UK - Barry

Reply from Vodafone UK - Barry
Ben was so helpful.
I had been without the phone I lost while abroad 2 months ago
Ben could not have been more accommodating, helpful and charming.
We are thoroughly satisfied with the excellent service we have had today.

Reply from Vodafone UK - Barry
Jake was very helpful and patient and gave me everything I asked for

Reply from Vodafone UK - Barry
Very efficient customer service. Helped me to transfer all my details and update my phone. Thank you for my help.

Reply from Vodafone UK - Barry
Ben was extremely helpful and gave me the best possible price

Reply from Vodafone UK - Barry
Fantastic service from all in Barry store! Brill

Reply from Vodafone UK - Barry
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