Vodafone UK - Barry Reviews 

143
TrustScore 5 out of 5

4.9

131 Holton Road, CF63 4HP BARRY, GB


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Rated 5 out of 5 stars

What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... See more

Company replied

Rated 5 out of 5 stars

Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... See more

Company replied

Rated 5 out of 5 stars

We had excellent help from Iestyn,put us at ease and explained everything so well.Very friendly, polite and helpful.

Company replied


Company details


Contact info

  • 131 Holton Road, CF63 4HP, BARRY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

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4.9

All reviews

(143)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Came in the barry store to upgrade and…

Came in the barry store to upgrade and the guy that served me jake was amazing helped with everything that was needed

February 19, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Stephens,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my service by iestyn

February 17, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey rona
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was fantastic and very kind

Ben was fantastic and very kind. He knew is job and we will be back

Thank you Ben

Ps I'll bring more sweets next time

February 6, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Mary,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New Samsung

I have a new phone and was unsure how to use it, I went to the store in Barry and Ben sorted it all out for me he was very helpful and patient couldn’t thank him enough, wouldn’t hesitate to use the store again a big thank you.

January 25, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Sandy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Barry and Ben—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Both very knowledgeable and helpful. Anyone looking to buy a phone we would highly recommend using Vodafone Barry. Thanks both & Paul who sorted the contract.

January 25, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Mike & Charlotte,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was really professional

Jake was really professional, friendly and helpful.
Explained everything and very knowledgeable.
Easy process upgrading.

January 23, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Kirsty,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went i to store and Paul and Marcus…

Went i to store and Paul and Marcus were very helpful with trying solve my data issue

January 17, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Tommy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Well looked after good customer service would recommend staff at Barry serviced by iestyn

January 8, 2026
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was super with my upgrade.

Ben was super with my upgrade.

Made everything seem so easy!

Thank you.

December 30, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Jessica,
 
Thanks for the lovely review and fantastic support for Ben.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone store as a customer…

Went into Vodafone store as a customer looking to set up my talk mobile and Paul from Barry store was more than willing to help set it up for and he has a good attitude and very helpful

December 20, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Pamela,

Thanks for the lovely review and fantastic support for Paul from Barry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Iestyn gives us excellent customer…

Iestyn gives us excellent customer service was really helpful and was happy having our new Samsung tablet and phone today

December 11, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Robbie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Jake

Great service from Jake. Efficient, polite and overall great customer service, highly recommend.

December 2, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Evolve,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Paul today was a wonderful lad…

Spoke to Paul today was a wonderful lad and was very helpful and save me a good amount of money, was also super polite

November 7, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi. We're so glad to hear that you received such great support! We appreciate you taking the time to leave us this lovely review and share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake had great customer service helped…

Jake had great customer service helped me find a great deal for a new phone and sim

November 4, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Iestyn in vodafone barry was…

Iestyn in vodafone barry was awesome. he explained everything clearly and got me the best offer! thank you!

November 3, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi. We're happy to hear that you had such a positive experience! It's great to know the explanation provided was clear and you received a fantastic offer. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Ben and everyone at Vodafone…

Thanks to Ben and everyone at Vodafone because we were having issues verifying my age for a new contract even though I'm 18 the system said I wasn't 18, eventually after coming back in and having them find a loop hole, they were able to verify my age and get my new phone/contract. thanks again everyone

October 24, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi. We're happy to hear that we could resolve the age verification issue and get your new phone sorted. We appreciate you highlighting the team's efforts to find a solution. Thanks for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Id like to thank all the staff at barry…

Id like to thank all the staff at barry they where absoulutly lovley and very helpful

October 26, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi. We're so glad to hear that you received such great support from the team! We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was amazing when doing my upgrade

Ben was amazing when doing my upgrade

October 24, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi. We're happy to hear that your upgrade experience was amazing. We appreciate you taking the time to leave us feedback about our agent. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben and marcus were super this morning.

Ben and marcus were super this morning.

Helped my mother with her new phone and broadband

Friendly helpful and nothing was a bother for them

Credit to both

October 24, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi. We're happy to hear that the team provided excellent support to your mother with her new phone and broadband. We appreciate you acknowledging their friendly and helpful service. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A fantastic sales advisor

A fantastic sale advisor Paul very help answer all my questions will be going back

October 22, 2025
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

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