What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... See more
Company replied
131 Holton Road, CF63 4HP BARRY, GB
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What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... See more
Company replied
Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... See more
Company replied
We had excellent help from Iestyn,put us at ease and explained everything so well.Very friendly, polite and helpful.
Company replied
Bought multiple phones from here the customer service is amazing
Company replied
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131 Holton Road, CF63 4HP, BARRY, United Kingdom
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Came in the barry store to upgrade and the guy that served me jake was amazing helped with everything that was needed

Reply from Vodafone UK - Barry
Ben was fantastic and very kind. He knew is job and we will be back
Thank you Ben
Ps I'll bring more sweets next time

Reply from Vodafone UK - Barry
I have a new phone and was unsure how to use it, I went to the store in Barry and Ben sorted it all out for me he was very helpful and patient couldn’t thank him enough, wouldn’t hesitate to use the store again a big thank you.

Reply from Vodafone UK - Barry
Excellent service. Both very knowledgeable and helpful. Anyone looking to buy a phone we would highly recommend using Vodafone Barry. Thanks both & Paul who sorted the contract.

Reply from Vodafone UK - Barry
Jake was really professional, friendly and helpful.
Explained everything and very knowledgeable.
Easy process upgrading.

Reply from Vodafone UK - Barry
Went i to store and Paul and Marcus were very helpful with trying solve my data issue

Reply from Vodafone UK - Barry
Well looked after good customer service would recommend staff at Barry serviced by iestyn

Reply from Vodafone UK - Barry
Ben was super with my upgrade.
Made everything seem so easy!
Thank you.

Reply from Vodafone UK - Barry
Went into Vodafone store as a customer looking to set up my talk mobile and Paul from Barry store was more than willing to help set it up for and he has a good attitude and very helpful

Reply from Vodafone UK - Barry
Iestyn gives us excellent customer service was really helpful and was happy having our new Samsung tablet and phone today

Reply from Vodafone UK - Barry
Great service from Jake. Efficient, polite and overall great customer service, highly recommend.

Reply from Vodafone UK - Barry
Spoke to Paul today was a wonderful lad and was very helpful and save me a good amount of money, was also super polite

Reply from Vodafone UK - Barry
Jake had great customer service helped me find a great deal for a new phone and sim

Reply from Vodafone UK - Barry
Iestyn in vodafone barry was awesome. he explained everything clearly and got me the best offer! thank you!

Reply from Vodafone UK - Barry
Thanks to Ben and everyone at Vodafone because we were having issues verifying my age for a new contract even though I'm 18 the system said I wasn't 18, eventually after coming back in and having them find a loop hole, they were able to verify my age and get my new phone/contract. thanks again everyone

Reply from Vodafone UK - Barry
Id like to thank all the staff at barry they where absoulutly lovley and very helpful

Reply from Vodafone UK - Barry
Ben was amazing when doing my upgrade

Reply from Vodafone UK - Barry
Ben and marcus were super this morning.
Helped my mother with her new phone and broadband
Friendly helpful and nothing was a bother for them
Credit to both

Reply from Vodafone UK - Barry
A fantastic sale advisor Paul very help answer all my questions will be going back

Reply from Vodafone UK - Barry
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