Vodafone UK - Barry Reviews 

143
TrustScore 5 out of 5

4.9

131 Holton Road, CF63 4HP BARRY, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... See more

Company replied

Rated 5 out of 5 stars

Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... See more

Company replied

Rated 5 out of 5 stars

We had excellent help from Iestyn,put us at ease and explained everything so well.Very friendly, polite and helpful.

Company replied


Company details


Contact info

  • 131 Holton Road, CF63 4HP, BARRY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(143)

41,572 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Danny was an excellent man sorted all…

Danny was an excellent man sorted all my new phone out and retrieved all my data . Many thanks
Much appreciated

November 14, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi James,

It's great to hear your recent experience, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 4 out of 5 stars

Bought multiple phones from here the…

Bought multiple phones from here the customer service is amazing

November 14, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Nicole. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gary listened to my problem

Gary listened to my problem, and was sympathetic to my problem and helped me.
I am very happy and would recommend this store to my friends.

November 13, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Marilyn. Thank you for your review for Gary. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I found the staff to be very helpful…

I found the staff to be very helpful with my older mother with the case of her bad hearing and the staff were very patient.

The store are good at maintaining customer service

October 25, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Paul,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the Barry

Went into the Barry, Vale Of Glamorgan branch to update my contract and look at new phones for my partner, Jake who looked after us helped get a new contract for my existing phone and helped my partner get a new phone on a good contract. He was very helpful and informative. Definitely an asset to the company.

October 6, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi John. Thank you for your review for Jake. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and polite staff.

Very helpful and polite staff.
Definitely will recommend to friends and family.Top service 😬

October 7, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Thanks for the brilliant feedback, Dennis. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to upgrade to new phone

Came in to upgrade to new phone. Very happy with the service that I received.

September 27, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

It's great to see you're sticking with us Michael, and that your loyalty's been rewarded with the awesome service our team provided today.
Thanks, The Vodafone Social Media team

Rated 5 out of 5 stars

I had issue with resetting my Apple ID…

I had issue with resetting my Apple ID password, and Danny at Barry helped me with my issue.

September 23, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Doug. Thank you for your review for Danny. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Gary in the…

Brilliant service from Gary in the Barry store. Helped me with a new upgrade and even managed to get all my data across over from my broken phone

September 16, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Charlie,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store with Gary and you are happy with the upgrade.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service ,great staff ,very…

Amazing service ,great staff ,very knowledgeable, would definitely return
Could only say good things

September 4, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Customer,

This is lovely feedback for our Barry store. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Fantastic service from the Barry store

Fantastic service from the Barry store. I'm not very good with new technology but they they were very understanding in helping me choose my new phone.

August 21, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Wendy. Thank you for your review for Barry. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In Barry store the guys always give me…

In Barry store the guys always give me help when I have an issue with my phone. Been a customer for many years now

August 14, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Steve,

Thanks for taking the time to write such a great review! It's great to see our Barry team have always been able to help. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Both Dan's in Barry store helped me set…

Both Dan's in Barry store helped me set up with a new contract and phone and transferred all my data over

August 1, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Barbara,

It's great to hear about your recent experience and feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Marcus in the Barry store helped me…

Marcus in the Barry store helped me transfer my number from talk mobile to Vodafone. He made it hassle free for me to sort everything out.

August 1, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Hazel,

It's great to hear about your recent experience and feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

An excellent service from the assistant…

An excellent service from the assistant manager at this store. I would highly recommended visiting this shop

July 5, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Rose,

We appreciate your feedback and kind words! If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service thank you

July 3, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Annemarie,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded to Samsung Flip 5 from A14

Upgraded to Samsung Flip 5 from A14. Very helpful service as always from everyone in the Barry store. I know that whenever I have a problem I can always pop in and they always help me answer my query or fix the issue with my phone.

July 3, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi David,

Thank you for your review. Please click here for our Samsung A14 guides: https://bit.ly/4csEvAV, in case you still need to get anything set up. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Danny and Jake in Barry were both…

Danny and Jake in Barry were both brilliant in helping with my choice of upgrade in helping my choice my new phone. Brilliant service.

June 12, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Catherine,

We’re glad to hear you found the best deal for you, when visiting Jake in Barry in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I went into the shop where Gary and…

I went into the shop where Gary and Marcus were both very helpful and not only sorted out my broadband but also upgraded my phone and Apple Watch which has saved me money

June 10, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Sarah. Thank you for your review for both Gary and Marcus. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Took out a new tablet

Took out a new tablet. SAMSUNG A9 plus. Very happy as the gentleman in store set up everything for me as I had no clue with new tech. Thanks

June 9, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Barbara,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look