Vodafone UK - Barry Reviews 

143
TrustScore 5 out of 5

4.9

131 Holton Road, CF63 4HP BARRY, GB


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Rated 5 out of 5 stars

What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... See more

Company replied

Rated 5 out of 5 stars

Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... See more

Company replied

Rated 5 out of 5 stars

We had excellent help from Iestyn,put us at ease and explained everything so well.Very friendly, polite and helpful.

Company replied


Company details


Contact info

  • 131 Holton Road, CF63 4HP, BARRY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

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4.9

All reviews

(143)

41,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Agent in Barry store was very helpful…

Agent in Barry store was very helpful in setting up new phone and helping me call up 3 to see how long was left on my current contract. Great service

May 11, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Lorraine,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded to a new iPhone and the staff…

Upgraded to a new iPhone and the staff were very helpful to set up and transfer my number from talk mobile

May 10, 2024
Unprompted review
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Reply from Vodafone UK - Barry

Thanks for your fab feedback David. It's great to see our team were so helpful with setting up your new phone and transferring your number.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with m new Samsung tablet

Happy with m new Samsung tablet. Barry store helped me set up everything and moved my data from my old tablet. Thank you

May 1, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Denise. Thank you for your review for Barry. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came instore as I am existing customer …

Came instore as I am existing customer to set up a new low end SIM only plan. Very pleased with quick service.

April 30, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Roger,

We're delighted you had a great experience! Thanks for taking the time to share this positive review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded to the Google Pixel 8 Pro from…

Upgraded to the Google Pixel 8 Pro from the Pixel 6. Wanted a bigger screen and the staff in store advice the benefits of having the 8 pro especially about the camera. Great phone and v happy with it

April 11, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Angela,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I upgraded to Samsung A35 in my local…

I upgraded to Samsung A35 in my local store, and the agents store were very helpful in helping me copy my data from my old phone which saved me a lot of time.

April 10, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Jan,

Thanks for taking your time to leave this feedback for our Barry store. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Had an issue with me new phone

Had an issue with me new phone, with so many apps and issues. Came back in store from where I bought it from and the guy fixed out everything for me. Thank you

April 10, 2024
Unprompted review
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Reply from Vodafone UK - Barry

Hi Barrie,

Thanks for taking your time to leave this review for our colleague in our Barry store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service

Great service. Gary and Dan were really informative especially as we are not techy people. Really recommend the Barry shop if you want friendly service and a good experience.

February 28, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Carole,

Thank you for your review! We're delighted that you had such a positive experience with Gary and Dan. We appreciate you taking the time to leave 5 stars for the service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent. Very good service. Patiently talk you through all your options and explain the fine details of what is on offer and available to you.

February 7, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Keith. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Insurance claim made

Insurance claim made. Went into Barry store and they helped to get my replacement phone sorted 👌

January 11, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hello,

Thanks for the 5 stars, and we're glad to hear that you were supported in the Barry store.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded to new Samsung phone and only…

Upgraded to new Samsung phone and only cost £1 more than my current sim plan. Fantastic service from Barry store

January 10, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey,

This is amazing to hear! Thank you for your appreciation.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from everyone in the…

Brilliant service from everyone in the Barry store

January 6, 2024
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Ann. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Danny in Vodafone…

Great service from Danny in Vodafone Barry. Set up with new iPhone and transferred my number from o2. 👌👌👌👌👌

December 15, 2023
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Angela,

Thanks for letting us know what an amazing job Danny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All Happy with my phone

All Happy with my phone. Fantastic service in Barry store as always

December 15, 2023
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Kathy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star service from Vodafone Barry

5 star service from Vodafone Barry
New phone and Broadband taken out. Cheaper than talk talk

December 11, 2023
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Danny. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was outstanding in the Barry…

Martin was outstanding in the Barry store! Helped me make my airtime plan cheaper

November 4, 2023
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great and friendly service from Barry…

Great and friendly service from Barry store. Great price for Samsung A14

November 3, 2023
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Joan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded to Samsung A14 in Barry store

Upgraded to Samsung A14 in Barry store. V helpful service and happy with Vodafone

November 1, 2023
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Russell,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Danny the…

Excellent service from Danny the assistant manager in
the Barry store as always. Thanks again.

October 23, 2023
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hey Christina,

Thanks for letting us know what an amazing job Danny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny at the Barry Store was polite and…

Danny at the Barry Store was polite and helpful excellent service

October 22, 2023
Unprompted review
Vodafone UK - Barry logo

Reply from Vodafone UK - Barry

Hi Sarah,

We're pleased to hear about your recent experience, and how Danny provided good service. Thanks for reviewing.

If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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