My review is about the Vodafone store in Basildon Essex I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly r... See more
Company replied
Location
Switch location100 Town Square, SS14 1BX Basildon, GB
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I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... See more
Company replied
Phan was very helpful in more ways. Going out off her way to accommodate my needs,polite,very informative. Please to come back to vodafone . Phan helped with stress free transformation. After being wi... See more
Company replied
Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience. Thank you Phan.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Basildon
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
100 Town Square, SS14 1BX, Basildon, United Kingdom
4.9
Excellent
191 reviews
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Phan was very pleasant and explained…
Phan was very pleasant and explained everything thoroughly. Would recommend to anybody
September 24, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Phan was polite and very helpful
September 24, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Robert
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Phan was a very knowledgeable salesperson.
Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience.
Thank you Phan.
September 23, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Jackie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice experience because of a…
Very nice experience because of a lovely young lady Mai.
She helped me with everything i needed, a new phone and helped me set it up.
September 22, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey John,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My review is about the Vodafone store…
My review is about the Vodafone store in Basildon Essex
I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly recommend her. Thank you Phan! ⭐️⭐️⭐️⭐️⭐️⭐️
September 15, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Senny,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai was very helpful with our last…
Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us. Happy to report that we have now purchased another new phone. Thanks Mai!!
August 4, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Kath,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai dealt with us with the utmost…
Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!
August 3, 2026
Unprompted review
Reply from Vodafone UK - Basildon
"Hey Ron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Mai was helpful
Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.
August 3, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Abiola,
Thanks for the lovely review and fantastic support for Ma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and friendly
Phan was really helpful, she saved me money and was very friendly.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Peter,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Phan was amazing, really helpful and friendly, and saved me £££. Thank you.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Melanie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phan made the whole process of…
Phan made the whole process of upgrading a very easy process & explained my plan benefits in great detail.
July 25, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey James,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai was exceptional
Mai was exceptional. Very happy with the service. Would recommend
July 14, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Keagan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phan so pleased we called in store 100%…
Phan so pleased we called in store 100% happy
July 6, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Maurice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phan is amazing
Phan was brilliant, talked us through all the choices and got us rhe best deal she could. She was very personable and made us feel at home in the shop.
July 4, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Lorna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai was very helpful with upgrading my…
Mai was very helpful with upgrading my phone and plan
July 4, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Debbie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Phan
Phan
at the Basildon Vodapone store went above and beyond normal circumstances to a help me today more than expected
June 24, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Thomas,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Sam
Excellent customer service from Sam
June 16, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Basildon
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you mai
Thank you mai, she helped massively with my phone upgrade! Traded in phone, nice fast and quick! Really helpful with everything including Wi-Fi for home
June 1, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Samuel,,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A costumer service was brilliant Mai…
A costumer service was brilliant Mai was very nice and professionally was nice to work with her
June 1, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Natalia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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