My review is about the Vodafone store in Basildon Essex I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly r... See more
Company replied
Location
Switch location100 Town Square, SS14 1BX Basildon, GB
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I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... See more
Company replied
Phan was very helpful in more ways. Going out off her way to accommodate my needs,polite,very informative. Please to come back to vodafone . Phan helped with stress free transformation. After being wi... See more
Company replied
Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience. Thank you Phan.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Basildon
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
100 Town Square, SS14 1BX, Basildon, United Kingdom
4.9
Excellent
191 reviews
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Samuel at Basildon Vodafone store is great
Went to Vodafone store in Basildon to get a tablet for my kid then we upgraded to a new iPhone 17pro max it’s a good deal and got the tablet too. So happy with the deal and Samuel helped us with a great deal.
February 1, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel very good explanation for…
Samuel very good explanation for everything ,nicely and smiling .
February 1, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Mary,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel has been extremely helpful today…
Samuel has been extremely helpful today helping me choose my phone. A truly delightful young man, absolutely fabulous service.
January 5, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Sandra,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Samuel gave great advice and help when…
Samuel gave great advice and help when I visited the store for information when seeking a phone renewal and upgrade. He provided lots of detail and assisted me to find a device and airtime plan right for me. Thanks so much Samuel.
January 5, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Massive thank you to Samuel lmk for…
Massive thank you to Samuel lmk for sorting my internet, and contract out!
Massive thank you!
January 5, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey there,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel in Basildon store helped me to…
Samuel in Basildon store helped me to get a very good deal with a new phone. I'm well pleased with the new contract deal and the fantastic service by Samuel
January 2, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Lorraine,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Samuel the great sale's person in the Vodafone Basildon
Samuel was great, gave us both a good deal and an outstanding service. I will highly recommend Sam to everyone.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Basildon
Hey Steven,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Samuel was excellent
Samuel was excellent. Went into check my account and he gave us a fantastic phobe deal which I'm very happy with. Thank you samuel.
I will highly reccommend him to anyone, and definitely coming in the future.
December 1, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We saw samuel in the Basildon branch
We saw samuel in the Basildon branch. He was very helpful with the renewal of one of my phones and we agreed a good deal for the next 2 years.
Great service.
Brian Waller.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hey Brian,
Thanks for the lovely review and fantastic support for Samuel .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel was great and ensured all my…
Samuel was great and ensured all my questions was answered. He also helped me out with a great deal of my son contract. Very helpful
December 1, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hey Tom,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Samuel Excellent service…
Samuel was a most friendly and extremely helpful, knowledge able staff member and excellent at setting up a new phone and getting the best deal on Wi Fi too. Brilliant service
December 1, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hey MH,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kind and very helpful service by Mai
December 1, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Samuel K was informative and very…
Samuel K was informative and very helpful. All round great experience
November 8, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hi. We're happy to hear that you found our team member informative and helpful. We appreciate you sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel K was very helpful and…
Samuel K was very helpful and informative, saved me money!
Thank you.
November 6, 2025
Unprompted review
Reply from Vodafone UK - Basildon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
We had Samuel help us out today and he…
We had Samuel help us out today and he was amazing we laughed about my old phone being so old and helped me get a new contract sorted he was very helpful
November 1, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hi. We're happy to hear that you had such a positive experience! We appreciate you sharing your feedback and are so glad we could assist you with your new contract. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel made our experience so much…
Samuel made our experience so much nicer and made it easy for me to upgrade and explained everything bery clear
November 1, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hi. We're so happy to hear that your upgrade experience was much nicer and easier thanks to the clear explanations. We appreciate your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel was friendly
Samuel K was friendly, helpful and explained everything I needed to know.
November 1, 2025
Unprompted review
Reply from Vodafone UK - Basildon
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Samuel was very helpful
Samuel was very helpful, sort me out few very good deals. So happy
October 7, 2025
Unprompted review
Reply from Vodafone UK - Basildon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Basildon Branch - Samuel
Samuel was my advisor when purchasing a new contract, he was brilliant, has great knowledge around the contracts and I would highly recommend using Vodafone again because of Samuel.
October 6, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hey Arron,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
brillant so helpfully could not of…
brillant so helpfully could not of asked, for a better peron to help me. Phan was amazing.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Basildon
Hey Daniel,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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